The Make Money Mediating Podcast with Susan Guthrie

Make Money Mediating: The Impact of Professional Headshots

In this episode of the Make Money Mediating podcast, host Susan Guthrie emphasizes the critical role of professional headshots in personal branding for dispute resolution entrepreneurs. She discusses how a quality photo can significantly affect first impressions, potentially converting potential clients into actual ones. Susan highlights the investment aspect of professiona...

Maximizing Conference Opportunities for Branding and Marketing

In this episode of the Make Money Mediating podcast, host Susan Guthrie, a seasoned mediation professional, introduces guest Murphy Funkhouser, a business and brand strategist with over 20 years of experience and owner of BrandStage Consulting. They discuss the importance of effective branding and marketing for dispute resolution professionals and share tips on transfor...

From RN to Mediator: Kimberly Best's Journey in Conflict Resolution

In this episode of the Make Money Mediating podcast, host Susan Guthrie interviews Kimberly Best, a Tennessee-based registered nurse turned mediator and conflict resolution expert. Kimberly shares her unique journey from working in the medical field to becoming a successful mediator with no legal background, emphasizing the versatility and importance of mediation s...

Navigating Your Worth: Setting Prices as a Dispute Resolution Professional

In this episode of the Make Money Mediating podcast, host Susan Guthrie provides an in-depth guide on how dispute resolution professionals can set their fees. She emphasizes the importance of constantly reevaluating one's pricing strategy and dives into various factors and considerations that impact fee setting. These factors include one's services list, exp...

Elevating Your Emotional Intelligence for Mediation Success

In this episode of 'The Make Money Mediating Podcast', host Susan Guthrie explores the essential role of Emotional Intelligence (EQ) in the mediation process and why increasing your EQ is actually good business. Discover how developing EQ can significantly enhance mediation outcomes, improve communication, and foster a deeper understanding and management of emotions within...

Effective Content Creation and Making It Work For You in Getting You Work!

In this episode of 'The Make Money Mediating Podcast', host Susan Guthrie dives into the realm of content creation. She shares how dispute resolution professionals can create effective blog and article content that truly stands out and ensures a good return on the effort invested. Susan emphasizes the role of understanding the target audience, crafting engag...

Building a Successful Mediation Practice with special guest, David H. Salmon

In this episode of the 'Make Money Mediating' podcast, host Susan Guthrie has a conversation with David H. Salmon, an attorney mediator and entrepreneur in the ADR field as a Co-Founder of ADR Support. They discuss key elements needed in launching, growing, and maintaining a successful mediation practice.

Susan and David discuss the importance of establish...

The Key Elements for a Successful Mediation Practice: A Thanksgiving Reflection

In this episode of the Make Money Mediating podcast, hosted by Susan Guthrie, she explores and reflects on the essence of Thanksgiving and the necessary elements for a thriving mediation practice. Making use of the acronym 'THANKS', Susan identifies Trust, Harmony, Appreciation, Neutrality, Knowledge and Serenity as the six key elements of success in me...

The Crucial Role of Client Feedback in Mediation

In this episode of the 'Make Money Mediating' podcast, host Susan Guthrie discusses the importance of client feedback in effectively managing a mediation practice. She emphasizes how it can guide mediators in continually improving their services and adapting to changing client needs. She underscores the importance of soliciting feedback through various platforms like surveys and exit...

Crafting a Killer Business Plan for Dispute Resolution Practices

In this episode of the 'Make Money Mediating' podcast, host Susan Guthrie provides listeners with an in-depth guide on crafting a robust business plan for dispute resolution practices. She emphasizes the importance of specific, measurable, achievable, relevant, and time-bound (SMART) goals. Susan also highlights the booming dispute resolution industry and the scope fo...

In the second part of our special two-part episode, we are joined once more by professional and executive coach, Megan Walls. Megan helps us delve further into the THINK Protocol, a step-by-step process to guide you when making significant decisions about career changes or pivots.

Key Points:

• The THINK Protocol: In part one, we covered the T (Taking time to reflect), H (Honesty, being real with yourself), and I (Information gat...

Are you successful?  How do you know?  This episode is all about success and makes the point that you need to define your version of success in order to achieve it. 

Success means different things to different people, and as a professional, it’s important to understand what success means to you. Is it financial success? Is it the satisfaction of helping people? Is it building a successful business that provides a comfortable lifest...

In this special two-part episode Susan Guthrie speaks with Executive and Career Coach, Megan Walls, who shares her THINK Protocol for those contemplating a career pivot or who want to supercharge their practice!

For so many professionals the thought of making a career pivot is appealing yet incredibly intimidating.  Seeking to forge a new path is often a journey into the unknown and for many they either jump too fast and fail due t...

In honor of Mental Health Awareness Month, Susan explores and discusses the importance of maintaining mental wellness as an entrepreneur. The discussion covers the common experience of burnout, the importance of building resilience, and the benefits of practicing mindfulness. Additionally, Susan highlights a range of resources and tools that can assist in maintaining mental wellness, including SCORE, Headspace, and Talkspace.

Resou...

Welcome to Make Money Mediating, the podcast that helps you turn your passion for mediation into a profitable business. In this episode, our host, Susan Guthrie, shares some tips for creating effective social media posts for your mediation business.

Social media is a powerful tool for marketing your services, but it's not enough to just post something and hope for the best. You need to craft your message carefully if you want to ge...

Get ready to level up your mediation skills! In this interesting episode, our Host, Susan Guthrie dives deep into the power of continuous learning and reveals why becoming a "training junkie" is essential for mediators who want to excel. Susan shares both the obvious and less well-known benefits of ongoing learning, and offers her insights on how to find the best trainings, create learning opportunities, and make the most of your e...

In this episode of The Make Money Mediating Podcast, Susan discusses how a marketing virtual assistant (MVA) can help you scale up your practice and improve your work/life balance. She explains what an MVA is, why you need one, and how to find the perfect marketing virtual assistant for your practice. Discover the benefits of having an MVA, including saving time and effort on marketing tasks, so you can focus on what you do best.  ...

In this eye-opening episode, Susan shares why diversity and inclusion are essential business practices for mediators. She discusses the many benefits of prioritizing diversity and inclusion in your practice, including how it can help you attract more clients, improve your reputation, and enhance the quality of your services. She also shares some practical and creative tips for promoting diversity and inclusion in your marketing eff...

Sooner or later, no matter what you do for a living, you are going to deal with a difficult person.  For those of us in the dispute resolution professions, this is especially true as we deal day and and day out with people going through conflict and that combativeness spills over into our lives far too often.

It is important to have strategies in place for how to deal with these situations far in advance of the moment that someone ...