To The Point - Home Services Podcast

In this episode of To The Point Home Services Podcast, Chris and Chad sit down with Tony Patino, President of Abacus Plumbing, Air Conditioning & Electrical, to unpack one of the most impressive leadership journeys in the home services industry.

Tony joined Abacus in 2017 from outside home services. Fast-forward to today, and he’s helped scale the company from roughly $30M to over $100M+, while expanding service lines, redesigni...

In this episode, Chris Yano and Chad Peterman sit down with Tyler Wickstrom, President of Wickstrom Plumbing, Heating & Cooling in Boise, Idaho, to unpack how he turned a small $1M multi-trade company into an $11M powerhouse and where he’s headed next.

After his mother’s passing, Ty was thrust into leadership at just 27. With no prior management experience, he rebuilt the business through grit, learning, and extreme ownership. T...

In this episode of To The Point Home Services Podcast, hosts Chris and Chad sit down with Cameron Bawden, the entrepreneur behind multiple 8- and 9-figure exits including Green Mango Pest Control, Black Hat Security, and Agave Auto Glass. Cam shares his incredible journey from knocking doors to selling five companies for over $100M—while redefining what premium means in the home service industry.

🎯 Episode Highlights

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In this episode of To The Point Home Services, host Chris Yano sits down with Taylor Hulett, Director of Training & Development at RYNO Strategic Solutions, to break down how AI and ChatGPT are changing the game for contractors. Taylor reveals insights from RYNO’s Innovation Lab—where the team has been testing how large language models (LLMs) like ChatGPT pull search results—and how contractors can take action right now to rank...

In this episode of To The Point Home Services Podcast, Chris and Chad sit down with Brian Gottlieb, founder of Renewal by Andersen, Jacuzzi Bath Remodel, and author of Beyond the Hammer. Brian’s story is one of true grit and growth — from starting at a plastic folding table with just $3,000 to leading teams of 600+ and generating nearly a billion dollars in lifetime sales.

Brian opens up about:

• His journey from selling home i...

In this episode, Chris welcomes back the legendary Ken Goodrich, founder of Goettl and now the force behind Generator Partners and the Kenerator brand — “your personal power plant.” Ken dives deep into the current home services landscape, the evolving generator market, and why he believes the next big wave for contractors is already here.

From navigating uncertain economic times to the power of brand storytelling, this conversation ...

In this episode, hosts Chris Yano and Chad Peterman dive deep into one of the toughest parts of running and scaling a home services business—handling customer complaints and escalations. From miscommunications and missed appointments to leadership challenges and team accountability, they break down what it takes to turn fires into opportunities for growth.

Chad shares his perspective as a business leader at Peterman Brothers on ...

In this episode of To The Point, host Chris Yano sits down with Chad Peterman of Peterman Brothers to reveal the business playbook they wish they’d had a decade ago. From marketing strategy and branding to leadership, hiring, and operations, this episode is packed with proven lessons for contractors and home service business owners.

💡 What You’ll Learn:

• The marketing channel Chad wishes he’d doubled down on early
• How branding...

In this episode of To The Point Home Services Podcast, we sit down with Derek Cormier, owner of Climate Experts in Melbourne, Florida, to unpack how contractors can use social media to grow their business, recruit talent, and showcase company culture.

Derek shares his unique journey from police officer to contractor, how he built a thriving HVAC, plumbing, and electrical company, and why leaning into humor and personality on platfor...

In this electrifying keynote, Chris Yano—CEO of RYNO Strategic Solutions—delivers an unforgettable presentation on the true power of words and how they shape our businesses, our people, and our lives. With humor, personal stories, and hard-earned lessons from nearly two decades in the home services industry, Chris reveals the secrets to capturing attention, building influence, and driving results in an ultra-competitive market.

Whet...

In this episode of To The Point Home Services Podcast, Chris and Chad sit down with Tyson Chen, founder of Avoca AI, and Paul Barth from TurnPoint to answer the questions contractors are asking most about AI in the trades.

From booking rates to customer experience, and from integration with CRMs to saving costs on the bottom line—this episode breaks down how voice AI is changing the way home service companies handle calls.

You’ll le...

In this episode of To The Point Home Services Podcast, Chris and Chad welcome back their longtime friend and guest, Jason Buehler of Buehler Air Conditioning & Plumbing. Jason has been on quite a ride since first joining the show back in episode 90 and then again in episode 187 when he shared his incredible growth story: from $3M to $18M in just 4 years.

Now, Jason is back to open up about what life looks like two and a half yea...

In this special episode of To The Point Home Services Podcast, Chris, Chad, and their good friend Aaron Gaynor (Eco Plumbers, Drains, Heating, & Cooling) dive deep into the pivotal turning points that shaped their businesses and personal journeys.

From the early grind of starting out, to breakthroughs with Nexstar, writing down big goals, creating a Vivid Vision, and learning from both wins and failures—this conversation is ful...

This week on To The Point Home Services Podcast, Chris is joined by the full LSD crew (minus Hoffmann, who bailed!) for an unfiltered, high-energy conversation about business, personal growth, and what’s next in the trades.

From hunting trips to industry conferences, the guys cover everything from the future of the market, AI’s role in profitability, and whether door knocking can really work in HVAC and other home services. They als...

In this episode of To The Point Home Services Podcast, we dive into why some contractors hit a growth ceiling while others continue to scale. Hitting $5M, $10M, or even higher in revenue can feel like a huge win—but what happens when growth stalls? We break down the common pitfalls, mindset shifts, and operational strategies that separate the businesses that get stuck from those that keep scaling.

🎙️ Key Points Covered:

• The mos...

In this episode of the "To The Point" podcast, hosts Chris and Chad sit down with Erica Leonor, the Director of Business Development for GoodLeap. They dive into the critical role of financing in the home services industry, especially in the current economic climate. Erica and Chad, a long-time GoodLeap partner, discuss the importance of offering financing, common misconceptions contractors have, and strategic ways to imple...

In this episode of To The Point Home Services Podcast, we sit down with Paul Kelly, former CEO of Parker & Sons and creator of the Raising Goats Program. Paul shares his journey of building one of the largest home service companies in the nation and why he’s now passionate about teaching contractors how to develop their people, leadership, and systems for long-term success.

We dive deep into the philosophy behind “raising goats...

In this powerful and deeply personal episode of To The Point Home Services, Chris sits down with one of his closest friends, Charles “Charlie” Sanders, for a conversation unlike anything we’ve ever recorded. From humble beginnings in the Arizona desert to building a $30M+ company from the ground up, Charlie’s story is one of grit, hard work, and resilience. But this episode isn’t just about business—it’s about life’s highest highs ...

In this jaw-dropping episode of To The Point Home Services, we welcome Michael Franzese the former top-ranking member of the Colombo crime family who ran one of the most lucrative Mafia rackets in U.S. history. Today, a reformed businessman and motivational speaker, Michael recounts for us his astounding tale—of growing up under the guidance of a storied mob kingpin, of stealing from the government to the tune of billions of dollar...