Rockin' Your Marketplace

In the 23nd episode of Rockin' Your Marketplace, Brian Davis shows us how the landscape of fraud has changed in recent years. Scrapers, shell Companies, and sneaky schemes: We’re talking about the fight against modern fraud. From the nitty-gritty of trust & safety to battling those pesky chargebacks, Brian Davis has the inside scoop and tons of experience to walk us through this fun and necessary topic. Subscribe to the ...

In the 22nd episode of Rockin' Your Marketplace, Zach Castaneda shares how to gather great early market feedback. Market feedback isn't just valuable; it's the compass that steers startups toward success. In this episode, we sit down with Zach Castaneda to unearth the practical magic behind garnering early market feedback. From covert conference infiltrations to tapping into unexpected Facebook Group gems, Zach share...

In the 21st episode of Rockin' Your Marketplace, Stephen Fusco joins to help us break down how to build a strong foundation for legal in your marketplace. Stephen is the Director of Legal Affairs and Data Security at HopSkipDrive, an incredible marketplace that provides safe, reliable transportation for students. Legal considerations are undoubtedly crucial for all marketplace platforms. Stephen Fusco is here to discuss the ...

In the 20th episode of Rockin' Your Marketplace, Colin Gardiner joins to help us break down marketplace metrics for us. Colin is the Founder and a marketplace advisor at Karta Labs. He is also the Founder and a marketplace investor at Yonder Ventures. He also writes about marketplaces in his newsletter Take Rate and co-hosts the podcast Wannabe Angels along with Harry Cambell, the Rideshare Guy. All of that to say... there is...

In the 19th episode of Rockin' Your Marketplace, Kelly Friend joins to discuss we explore the gig economy and the changing nature of work in our time. Kelly is the Director of Workforce Development and Partnerships at Veryable. Very able is an incredible marketplace for on-demand labor in manufacturing and logistics. The modern workforce is changing in incredible ways. That means the way you think about building and serving y...

In the 18th episode of Rockin' Your Marketplace, Drew Fowler joins to discuss the proper foundations for revamping your Trust & Safety program. Drew is the Head of Trust & Safety at Avail Car Sharing, a great marketplace for sharing and renting privately owned cars. In an era where marketplaces are proliferating, establishing a robust Trust & Safety program is crucial. Drew Fowler is here today to share his journ...

In the 17th episode of Rockin' Your Marketplace, Jeremy Gottschalk joins to discuss how marketplace founders can be proactive yet lean in establishing safety in their platform. Jeremy is the Founder and CEO of Marketplace Risk. Marketplace Risk is the foremost organization for insights into risk management, trust & safety, and compliance. They provide an incredible amount of free content to founders to help them build safe...

In the 16th episode of Rockin' Your Marketplace, Derick Dorner joins to discuss how our growth models must evolve over time.

Derick is the Founder and CEO at Roosted. Roosted makes it easier to schedule, manage, and pay your on-demand workforce.

The strategy you use to grow to the point of sustainability will never get you to exponential growth. Your growth model and mindset have to change as your company changes.

In this episo...

In the 15th episode of Rockin' Your Marketplace, Norbert Sygdziak joins to discuss how marketplaces should categorize their workers. Norbert is the Co-Founder and CEO at RideAlong. RideAlong provides safe, reliable, managed transportation for kids across the country. The typical model for gig workers is to categorize them as independent contractors. Some workers and businesses have chosen a different model - categorizing gig ...

In the 14th episode of Rockin' Your Marketplace, Ryan Green joins to discuss metrics and measurement mindset for the supply side of marketplaces.

Ryan is the Co-Founder and CEO at Gridwise, the leading business app for gig economy drivers. Gridwise helps drivers to manage and optimize their work on rideshare and delivery platforms. This has enabled Gridwise to have a massive amount of data and insights into how people and goods are...

In the 13th episode of Rockin' Your Marketplace, Jeroen Arts joins to discuss how marketplace founders should consider or not consider adding international markets.

Jeroen is the co-host of the Marketplace Conference, an annual event where marketplace entrepreneurs, investors, and experts come together to discuss all things marketplaces. He is also a partner at Speedinvest. He previously cofounded and led Deskbookers as CEO.

Moving...

In the 12th episode of Rockin' Your Marketplace, Kendall Bishop joins to discuss how marketplace leaders can enable their marketing team to deliver more impact.

Kendall is the founder of Badass Growth Co. where she works with marketplace founders to help them achieve their growth goals. She formerly worked at SkipTheDishes, Uber, and Yelp.

Marketing is too distracted. We dig into what marketing goals, roles, and org structure shoul...

In the 11th episode of Rockin' Your Marketplace, Katie Olthoff joins to discuss the value of great customer insights.

Katie is the Co-Founder/COO at ChopLocal, a marketplace that allows consumers to buy high-quality meat directly from local farms or butcher shops.

You cannot understate the value of knowing your customers well. We’re going to talk with Katie about how ChopLocal connects with its customers and how one customer survey...

In the 10th episode of Rockin' Your Marketplace, Bryce Bennett joins to discuss building a pricing model for marketplaces.

Bryce is the Founder/CEO at Solo, an app that allows gig workers to optimize their income and guarantee their pay. He was formerly at Uber and Convoy.

Many marketplaces try to capture all of their gig workers’ time. But for many of those marketplaces, this may not be the best strategy.

Bryce Bennett will help u...

In the 9th episode of Rockin' Your Marketplace, Vishal Kapoor joins to discuss building a pricing model for marketplaces.

Vishal is the Director of Product at Shipt, a three-sided marketplace owned by Target. He was formerly at Lyft and is an advisor at Marketplace Risk.

There are a handful of structures marketplaces use to price gigs. Which structure you use affects many aspects of your marketplace.

Join in to hear Vishal share ho...

In the 8th episode of Rockin' Your Marketplace, Elias Chavando joins to discuss calculating profits when selling online.

Elias is the Founder/CEO at Progresando, a Mexico-based marketplace that has expanded into the United States as Yoover.

Calculating profits can be very tricky when selling on some major platforms. Elias gives his perspective on Amazon's FBA services and what alternatives there are for marketplace leaders. He shar...

In the 7th episode of Rockin' Your Marketplace, Gabriel Isserlis joins to discuss long-term vs. short-term thinking for marketplace leaders.

Gabriel is the Founder/CEO at Tutti, a UK-based marketplace where artists can find amazing spaces for their videos, photo shoots, rehearsals, and recordings.

In previous episodes, we talked in-depth about the importance of having a worker-focused marketplace.

For marketplace founders, there is...

In the 6th episode of Rockin' Your Marketplace, Chris Heffernan joins to discuss how transparency helps gig marketplaces.

Chris is the Founder/CEO at Dlivrd, a white-labeled food delivery marketplace that connects restaurants with their customers.

In previous episodes, we talked in-depth about the importance of having a worker-focused marketplace.

One of the most important aspects of being worker-focused is being transparent with y...

In the 5th episode of Rockin' Your Marketplace, Alexia Smith joins to discuss how marketplaces can keep a precise balance between their supply and demand..

Alexia is the VP of Marketing at Dispatch, an on-demand delivery marketplace.

The growth of your marketplace must be managed and precisely measured. When supply and demand are not balanced, someone is not happy — either your gig workers or your customers.

Join in to hear Alexia'...