Qsource Podcasts

Qsource partners with nursing homes to drive measurable improvements in infection prevention, staff engagement, survey recovery, and operational performance. From simplifying workflows and reinforcing hand hygiene to rebuilding morale and guiding facilities through Immediate Jeopardy citations, Qsource provides real-time coaching, tailored tools, and regulatory expertise that translate into better outcomes. Whether addressing high ...

Effective incident reporting and investigation in nursing homes goes beyond regulatory compliance, it builds a foundation for safety, accountability, and continuous improvement. This blog explores how shifting from blame to systems thinking, conducting deeper root cause analyses, and fostering open reporting across all departments can create a proactive culture that prevents harm. Qsource provides tools, coaching, and support to he...

Qsource discusses the most frequently cited deficiencies in nursing homes, F-tags, such as resident safety, infection control, quality of care, food safety, and abuse prevention. We explains how these issues often stem from routine practices and systemic challenges. The episode highlights proactive strategies, training, and tools offered by Qsource to help facilities prevent deficiencies, maintain compl...

In this episode of the Qsource Podcast, nurse surveyor Linzie Bugg discusses staff health and safety in nursing homes. She highlights common risks such as musculoskeletal injuries, infection exposure, workplace violence, environmental and chemical hazards, and emotional stress. Linzie emphasizes the importance of proper training, safe resident handling, infection control, violence prevention, ergonomics, incident reporting, adequat...

Sepsis is a leading cause of hospital transfers and death among nursing home residents, yet its early symptoms are often mistaken for routine aging-related issues. This blog explores how all staff, nurses, CNAs, dietary, housekeeping, and therapy, play a critical role in identifying subtle changes that may signal sepsis. By fostering a culture of communication, vigilance, and early action, nursing homes...

Qsource helps nursing homes prevent pressure ulcers by improving skin assessment protocols, training staff to identify early signs of skin breakdown, and promoting the use of tools like the Braden Scale. Through structured assessments, proper documentation, and interdisciplinary care planning, facilities can improve outcomes, ensure CMS compliance, and enhance resident safety.

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Qsource helps nursing homes improve dementia care by training staff to recognize behavioral symptoms as communication and deliver personalized, person-centered support. By fostering consistency, empathy, and dementia-friendly environments, facilities can enhance quality of life for residents and reduce challenging behaviors.

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High-quality resident care begins with confident, capable staff, and that confidence comes from more than orientation checklists. It comes from training that’s relevant, timely, and connected to real-world challenges. At Qsource, we help nursing homes build and maintain a culture of learning that strengthens both compliance and care delivery.

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In the fast-paced, high-stakes environment of long-term care, the pressure to meet regulatory expectations is always present, and for good reason. Citations issued during regulatory surveys serve as formal indicators that a facility has not met specific federal standards. But for nursing home staff, they represent much more than just survey outcomes. Citations can affect everything from resident care and staff morale to facility re...

Medication management is one of the most critical components of care in a nursing home, and one of the most heavily scrutinized during surveys. F761, Labeling and Storage of Drugs and Biologicals, exists to ensure that every medication administered is safe, effective, and handled properly. Yet, this F-tag is among the most commonly cited, often due to errors that occur in the rush of daily routines.

To ...

In nursing homes, the quality of care starts with the people delivering it. Yet staffing remains one of the most persistent and difficult challenges facilities face, especially when turnover is high, recruiting is reactive, and burnout is common. The solution isn’t just hiring more people, it’s hiring the right people and creating the conditions that make them want to stay.

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Linzie Bugg discusses mental health and wellbeing for older adults in long-term care settings. She shares person-centered strategies, like cognitive stimulation, social connection, hobbies, movement, and trauma-informed care, that support residents’ mental and emotional health while meeting CMS regulatory requirements. Linzie also highlights the importance of behavioral health services, social services,...

Improving care in nursing homes requires more than compliance, it takes collaboration, customization, and a strong support system. Qsource partners directly with long-term care teams to strengthen infection control, staff training, documentation, and regulatory readiness. With hands-on consulting tailored to each facility’s needs, Qsource helps nursing homes navigate challenges and build sustainable systems that put residents first...

Preventing pressure ulcers requires a team approach across CNAs, nurses, dietitians, therapists, and administrators. From daily skin checks to nutritional support and proper repositioning, collaboration ensures residents remain safe and wounds are effectively treated. Qsource supports nursing homes with training and programs to strengthen their prevention strategies.

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Linzie Bugg shines a spotlight on dehydration prevention in nursing homes, aligning with National Hydration Day. She unpacks CMS regulations F692 and F807, emphasizing the requirement for facilities to maintain residents’ hydration status through individualized care, regular assessments, and personalized fluid intake strategies. The episode explores practical, creative solutions to keep residents hydrated, such as offering a wide v...

Infection control is becoming more complex as antibiotic resistance grows and regulations tighten. Nursing homes can stay ahead by adopting real-time surveillance, predictive analytics, and enhanced reporting through NHSN. Facilities working with organizations like Qsource are already using these tools to anticipate risks, reduce outbreaks, and improve resident safety.

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In this episode, Linzie Bugg, a nurse surveyor, spotlights Alzheimer’s and Brain Awareness Month. She shares key statistics about dementia’s growing impact, outlines common symptoms, and offers practical tips for protecting brain health—such as exercise, diet, sleep, and social engagement. Linzie emphasizes the importance of supporting caregivers and providing individualized care for those affected. She also highlights Qsource’s co...

Today we’re highlighting the risks of antipsychotic use in nursing homes.

These medications are often prescribed off-label to manage dementia-related behaviors like agitation or aggression, but they carry serious dangers. They can increase the risk of death from heart failure, stroke, or infections, and often cause severe drowsiness, confusion, and cognitive decline. Residents taking them are also more likely to fall, develop diabe...