Next Level BizTech

This Inside the Win episode features Mac from 11:11 discussing a successful VMware cloud migration deal that highlights the opportunities available due to Broadcom's VMware changes. A traditional connectivity-focused technology advisor attended a webinar and simply asked his CIO peer group about VMware renewal challenges. One CIO facing a 400% price increase had never heard of VMware-based infrastructure as a service. The deal ...

In this episode, Hugo Almeida, founder of Abitronix, shares his entrepreneurial journey, discussing the evolution of his business over 24 years, the impact of COVID-19, and the importance of adaptability in changing markets. He emphasizes the significance of listening, patience, and surrounding oneself with positive influences as key components of success. Hugo also highlights the importance of understanding technology trends and d...

In the latest edition of 'Inside the Win,' Sam Nelson and Meagan Thai discuss a lengthy and complex victory involving a regional bank in the Pacific Northwest. The case took nearly two years from initial contact to closure, with significant pivots along the way. The bank, which employs around 600 people, faced major challenges with its legacy PBX system, particularly in customer hold times and reporting visibility. Initiall...

This episode of Inside the Win showcases how a technology advisor transformed a small initial opportunity with a large legal firm into a major ongoing partnership. Starting with nine months of relationship building and educational conversations about the value of indirect channels versus direct purchasing, the team finally received their first opportunity - a modest $140 monthly cable circuit. After executing this flawlessly, they ...

Josh Lupresto of Telarus was a guest on Tech Sales Advice - the LinkedIn Live programs for technical sales professionals and leaders that is - BY DESIGN - UNscripted, UNrehearsed, and UNpredictable. Josh shares his story of how his journey defies the traditional playbook, from working as an auto mechanic, to becoming a sales engineer, to leading high-impact technical sales teams.

You can see Services offered by CHris White here: ht...

This episode of Inside the Win features solutions architect Trevor Burnside discussing a successful security partnership with a selective client planning aggressive growth. The client needed to more than double in size within a year but lacked the internal resources to scale their security operations. Rather than simply shopping for tools, they sought a strategic partner who could act as an extension of their team without creating ...

Do NOT miss this special episode diving into Google Cloud. Today, we're joined by Michael Williams, Cloud Solutions Consultant 3 - Google, from Rapidscale. As Rapidscale unveils its partnership with Google, this is now a deep conversation you can have with your customers. Michael has extensive Google experience from his roles at PayPal & Uber, in addition to having worked at Google himself. He has many tips and tricks to sh...

Chad Muckenfuss and Jason Kaufman from Telarus discuss a successful cloud partnership case study featuring Ancero. The opportunity began with a mid-sized company (50 desktops, 89 Microsoft 365 users across multiple locations) frustrated with multiple MSPs and seeking consolidation. Through an agnostic assessment, they identified the client's need for simplified management, Microsoft 365 expansion, Azure data center migration, a...

This episode of Inside the Win features Sam Nelson and Michael Baillargeon discussing a major customer success story that began with a casual conversation at a barbecue. They detail how a transportation company with 12-13 New England locations was struggling with fragmented UCaaS contracts - each site had different pricing and end dates on the same platform. Through strategic consultation, they identified key pain points including ...

In this episode, Josh Lupresto and Chris White discuss the concept of 'Other Centered Selling,' a transformative approach to sales that prioritizes the needs and interests of the customer over traditional self-centered sales tactics. Chris shares his journey from IT professional to sales engineer and author, emphasizing the importance of serving others in the sales process. The conversation explores practical applications o...

Inside the Win takes you behind the scenes as Telarus experts break down real customer challenges and reveal how strategic partnerships turn ambitious ideas into real-world success. In this episode, VP of Networking & Mobility Graeme Scott and Senior Engineer Brinton “Gundy” Gunderson explore a seemingly simple request for a massive 10-gig circuit that led to uncovering a rapidly growing startup with a thin DevOps-led IT team. ...

In this episode, Josh Lupresto and Billy Houghton discuss the evolving landscape of customer experience (CX) through the lens of artificial intelligence (AI). They explore the importance of continuous education, the journey of CX transformations, and the need for organizations to adapt to technological advancements. The conversation emphasizes the significance of understanding business processes, optimizing them for efficiency, and...

This episode of Inside the Win features VP of Cybersecurity Sumara Riaz and Solutions Architect Trevor Burnside discussing a successful cybersecurity partnership with a life science company. The client, with fewer than 200 employees and a lean IT team, was seeking cybersecurity solutions as they prepared to go public after receiving funding. The tech adviser managed the relationship by focusing on business outcomes rather than tech...

In this conversation, Hardy Myers discusses the evolution of AI agents, emphasizing their ability to interact in a human-like manner. He highlights the importance of empathy in these interactions and how it enhances the customer experience.

Key Takeaways:

• The difference between a bot and an AI agent is empathy.
• AI agents can understand human emotions and respond accordingly.
• Creating a relationship between AI and humans is cruc...

In the video, Chad Muckenfuss and Mike Kowalski discuss a recent success in AI within the healthcare sector, emphasizing the need for businesses to strategize their AI approaches. They highlight the importance of building a solid data foundation, particularly in a field with strict compliance requirements. The project, which spans nine weeks and involves multiple phases, focuses on predictive analysis and data management, with sign...

We're revisiting a popular episode: Tech Stack Mastery Secrets to sell across Cloud, Connectivity, and Security. Our guest is long-time partner Steve Davis from NDS. Steve has an amazingly winding backstory as to how he got started in this space, and the theme is that he didn't take no for an answer! Steve, a prior Marine, leveraged what he learned there to start developing his passion for fitness into technology and ultima...