Next Level BizTech

This episode of Inside the Win features VP of Cybersecurity Sumara Riaz and Solutions Architect Trevor Burnside discussing a successful cybersecurity partnership with a life science company. The client, with fewer than 200 employees and a lean IT team, was seeking cybersecurity solutions as they prepared to go public after receiving funding. The tech adviser managed the relationship by focusing on business outcomes rather than tech...

In this conversation, Hardy Myers discusses the evolution of AI agents, emphasizing their ability to interact in a human-like manner. He highlights the importance of empathy in these interactions and how it enhances the customer experience.

Key Takeaways:

• The difference between a bot and an AI agent is empathy.
• AI agents can understand human emotions and respond accordingly.
• Creating a relationship between AI and humans is cruc...

In the video, Chad Muckenfuss and Mike Kowalski discuss a recent success in AI within the healthcare sector, emphasizing the need for businesses to strategize their AI approaches. They highlight the importance of building a solid data foundation, particularly in a field with strict compliance requirements. The project, which spans nine weeks and involves multiple phases, focuses on predictive analysis and data management, with sign...

We're revisiting a popular episode: Tech Stack Mastery Secrets to sell across Cloud, Connectivity, and Security. Our guest is long-time partner Steve Davis from NDS. Steve has an amazingly winding backstory as to how he got started in this space, and the theme is that he didn't take no for an answer! Steve, a prior Marine, leveraged what he learned there to start developing his passion for fitness into technology and ultima...

In this episode of Inside the Win, Sam Nelson, the VP of CX, and Meagan Thai discuss the financial insights from a recent project with a dental equipment manufacturer. They highlight the company's challenges, particularly their need for a unified communication solution that includes video capabilities. The timeline from discovery to execution was notably swift, emphasizing the importance of establishing clear communication and ...

In this episode, Josh Lupresto speaks with Tony Lauro, Senior Director of Security Technology and Strategy at Akamai, about the critical issues surrounding cybersecurity, particularly focusing on shadow IT and complacency. They discuss Tony's journey into cybersecurity, the importance of understanding the basics, and the role of micro-segmentation in enhancing security. The conversation also covers Akamai's cloud solutions,...

In the video, Graeme Scott and Josh Haselhorst delve into a real-world case involving a global resort management company that needed to replace its firewalls. They discuss the importance of asking the right questions to uncover deeper issues, such as logistics and operations challenges, rather than just focusing on the immediate need for new firewalls. The conversation reveals that understanding the customer's true pain points ...

In this episode, Josh Lupresto and Jason Stein discuss the critical theme of complacency in cybersecurity during Cybersecurity Awareness Month. They explore how complacency can lead to significant breaches, share real-world examples, and emphasize the importance of engaging customers in meaningful conversations about security. The discussion also highlights the role of users in cybersecurity breaches, the evolution of cyber threats...

We're introducing a new series we call: Inside the Win. In this episode, Jason Stein and Trevor Burnside of Telarus delve into the complexities of cybersecurity through a case study involving a software company in the entertainment industry. The client faced significant challenges after a ransomware attack, revealing a lack of dedicated cybersecurity personnel and a robust security framework. The discussion highlights the impor...

In this episode, Josh Lupresto and Sumera Riaz discuss the intersection of quantum computing and cybersecurity, particularly in light of the Quantum World Congress. They explore the implications of quantum technology on encryption, the urgency of adopting post-quantum cryptography standards, and how businesses can prepare for the quantum future. The conversation emphasizes the importance of trust and proactive measures in safeguard...

In this revisited episode, Josh Lupresto discusses the art of asking the right questions to open doors in technology sales. He outlines ten key questions that can help sales professionals engage with clients, understand their needs, and identify opportunities for AI and automation. The conversation encompasses various themes, including the current application of AI, identifying bottlenecks, enhancing the customer experience, evalua...

In this episode, Josh Lupresto and Adam Burke discuss the intricacies of selling technology solutions, focusing on common myths, mistakes, and strategies for success in the channel. They explore the importance of understanding partner motivations, recognizing red flags in client engagements, and the significance of starting small with projects. The conversation emphasizes the need for a focus on business outcomes and adapting to ch...

No shortage of hot topics in AI! Listen today as I chat with Sam Nelson, VP of CX at Telarus. Today's session is titled - AI Agents: What's new and interesting in AI and what does it mean for you? Today, we dive into what's changed in AI Products since Sam and I last spoke. We also talk about Anthropic's latest release of their product titled "Computer Use" and how powerful that is. In addition, we talk ...

What do latency, legacy gear, and local cloud have in common? Everything—if you're Ron Colbert. In this episode, we explore how a data center expert turned cloud strategist is helping customers decipher the signals for change. From real-world wins with Azure Local to uncovering hidden gold in IBM workloads, Ron shares the discovery questions that close deals, the database traps to avoid, and why RLM’s approach is rewriting the part...

Mike Kowalski of Telarus discusses the evolving landscape of data centers and cloud technology, focusing on Azure, IBM, and database management. We explore the importance of building relationships in technology sales, share a case study on hybrid solutions for political websites, and delve into the challenges of database management. The conversation also touches on the relevance of IBM workloads and the future trends in technology,...

In this episode, Josh Lupresto discusses the art of asking the right questions to open doors in technology sales. He outlines ten key questions that can help sales professionals engage with clients, understand their needs, and identify opportunities for AI and automation. The conversation encompasses various themes, including the current application of AI, identifying bottlenecks, enhancing the customer experience, evaluating vendo...

In this episode, Kristy Thomas, SVP of Global Channel & Alliances at Vonage, pulls back the curtain on the real power dynamics in co-sell. From navigating Salesforce integrations to uncovering hidden gold in discovery calls, Kristy shares wild stories, hard-won lessons, and the overlooked questions that could make or break your next deal.

🔥  Why is voice the secret weapon in your tech stack?
🚨  What’s really blocking co-sel...