The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising
Internationally recognized speaker, personal business coach and Amazon best-selling franchise author Dr. John Hayes offers an honest look at everything involved in researching, evaluating and purchasing a franchise business. On this podcast, Dr. John P Hayes interviews Franchisors, Franchisees, and has solo episodes giving valuable advice in the Franchise Industry. Since 1979, John Hayes has worked in the franchise community as a consultant, franchisee and franchisor. He’s one of an elite group worldwide that has actually owned and operated franchises, including serving as CEO of a major American franchisor company, and advised franchisors and franchisees. He is the author of several franchise-related books and countless articles that have appeared in media worldwide. Dr. Hayes has served for many years as an advisor to franchisors, franchisees and small business owners internationally. His areas of expertise include management development, marketing, customer service, training and strategic planning. He is the author or co-author of 18 non-fiction books including Franchising: The Inside Story, Start Small, Finish Big, You Can’t Teach A Kid To Ride A Bike At A Seminar, and most recently Buy “Hot” Franchises Without Getting Burned. Keywords: franchise tax board , chick fil a franchise , the franchise guy , best franchise to own , franchise business , buying a franchise , franchise opportunities , opening a franchise , owning a franchise
Episodes
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Edith Wiseman, the president of FRANdata, discusses the changes in the franchising industry, particularly in relation to SBA loans. She explains that the SBA has changed its standard operating procedure, eliminating the need for lenders to worry about affiliation between the franchisor and franchisee. However, this has led to the SBA no longer determining whether a franchise is eligible for an SBA loan, a task that now...
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John Hewitt, an industry veteran with 5,200 franchisees under his belt, discusses his career in franchising. Hewitt founded several companies, including Jackson Hewitt, one of the world's top retail chain franchises with over 10,000 tax offices. He has also founded other franchise companies and currently runs Loyalty Brands, a platform brand with multiple sub-brands. Hewitt has sold companies twice to public entiti...
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The Franchise Hot Seat episode features Nick Gartner, a franchisee and franchise development professional for Hudson Valley Swim. Gartner shares that he was involved with Hudson Valley Swim before it became a franchise, focusing on operations at corporate locations. He transitioned into franchise development when the company decided to franchise. Gartner and his brother opened their own Hudson Valley Swim location in St...
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Ron Holt, founder of Two Maids & a Mop, shares his experiences with Fred DeLuca, the billionaire franchisee of Subway. DeLuca, known for his curiosity and larger-than-life personality, built the world's largest franchise company from scratch. Holt first met DeLuca at an IFA conference in Las Vegas. At the time, Holt's company was a small cleaning business in Florida with 12 locations. Despite having all th...
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Alex Gingold, the guest on the Franchise Hot Seat, discusses his business DonutNV. The rebranding from Cinnamony Donuts to Donut Envy was intentional, aiming to engage customers and prompt them to ask questions about the brand.
The business started in 2014 as a small outdoor mall kiosk at the Philadelphia premium outlets, serving hot mini donuts in two flavors and fresh squeezed lemonade. Gingold and his wife, Amanda, c...
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John Hayes hosts another episode of the Franchise Hot Seat, featuring Margaret Chebat, a director at PuroClean, a major franchisor. Chebat shares her journey into franchising, which began right after college when she joined PuroClean.
She was attracted to the company's culture and people, despite not knowing much about the restoration industry or franchising. Chebat acknowledges that while franchising has traditio...
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The podcast continues the discussion on responsible franchising, emphasizing the importance of handpicking franchisees with the right skills. They note that while this is a crucial aspect of responsible franchising, it is often overlooked in favor of reducing costs or seizing sales opportunities. They argue that skills are less important than behaviors, as the latter can determine a franchisee's success with a bran...
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The podcast discusses the concept of responsible franchising, focusing on the selection of the right franchisees. The International Franchise Association's recent social media posts have emphasized the collective responsibility of the franchise community to protect the franchise model. However, the concept of responsible franchising, also known as responsible development, has not been widely accepted in the United ...
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The video transcript features a conversation with Michael O. Browning Jr. The discussion begins with Browning's background, where he shares his journey from being a college dropout to becoming a successful entrepreneur. He explains his early struggles and how he overcame them through hard work and determination. Browning then delves into his business, Urban Air Adventure Park, detailing its inception, growth, and ...
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The Franchise Hot Seat Podcast features Aaron Harper, the CEO and owner of Rolling Suds, a rapidly growing power washing franchise. Harper explains that the power washing industry is largely made up of individuals doing the work themselves, with little large-scale sophistication. He believes a good franchise brand can bring standards and sophistication to the industry, much like 1 800 GOT JUNK did for the junk business ...
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In this video, you will learn:
1. The intriguing story of Brian Beers' journey in the franchising business, specifically with Midas, a renowned auto repair franchise. How did he and his brother transform a family business into a multi-million dollar empire?
2. How Brian and his brother managed to scale their business from just a few shops to a whopping 33 Midas auto repair shops in the Philadelphia and New Jersey r...
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In this video, you will learn:
1. How did a young man with a passion for radio end up as a successful franchise owner? Discover the unexpected journey of Gary Occhiogrosso, from his family's Italian pastry shops to the world of franchising.
2. What inspired Gary to leave his career in radio and venture into the franchising industry? Uncover the story of a neighbor's success that sparked a life-changing decisi...
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In this video, you will learn:
1. The intriguing history of HomeVestors, a real estate franchise company that once dominated the market. What led to its rise in the late 1990s and early 2000s? And what caused its decline during the Great Recession? The answers lie within the video.
2. The captivating story of Tim Herriage, a former franchisee who worked closely with Ken DeAngelo, the founder of HomeVestors. How did thei...
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Brian Woods, Vice President of Franchise Development at Neighborly, discusses his career trajectory and the growth of franchising.
Neighborly has 32 home service brands and over 5,500 franchise locations in nine countries.
Woods is responsible for the development of seven franchise brands, six of which were established under the leadership of Don Dwyer, the founder of Dwyer Group which later became Neighborly.
Woods ...
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In this video, you will learn:
1. The fascinating history of the Ziglar Corporation and how it became a powerhouse in the world of personal development. What was the driving force behind its success? Find out in the video!
2. How Tom Ziglar, the son of the legendary Zig Ziglar, started his journey in the company. From working in the warehouse to becoming the CEO, discover the valuable lessons he learned along the way.
3...
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In this video, you will learn:
1. What is the E-Myth and how does it debunk the common misconception about entrepreneurs like Richard Branson and Jeff Bezos? Discover the truth behind who really starts most businesses and why their skillset alone won't guarantee success.
2. Why do entrepreneurs create great franchises, while managers and technicians are the ones who buy and operate them? Uncover the secret behind t...
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In this video, you will learn:
1. How did a former football player at Appalachian State University become a successful entrepreneur and franchise executive? Discover the key factors that contributed to Jeff Dudan's incredible journey.
2. What was the side hustle that eventually led Jeff to become the preferred vendor for all student housing property managers? Find out how this experience laid the foundation for hi...
In this video, you will learn:
1. How did April Porter transition from a prosecuting attorney to a successful kickboxing franchisee? Discover the pivotal moments that led her to make this life-changing decision.
2. What were April's initial side gigs in dance and fitness while practicing law? Uncover the passion that drove her to explore these opportunities and how they eventually led her to kickboxing.
3. How did April decide...
Are you ready to take on the hot seat and challenge the notion of imposters? Some critics have labeled Michael Buble an imposter, claiming he's just a cover guy who brings nothing original to the world of music. But with his sold-out concerts and devoted fan base, he's clearly doing something right. Can the same be said of franchisees?
If you're in franchising, you won't want to miss this episode! We'll de...
Franchise agreements are one-sided and drafted entirely by franchisors. Starting a franchise can be complicated, so it's important to make sure that the contract is fair and that the franchisee understands everything in it. Some parts of the contract, like how much money the franchisee has to pay if they don't follow the rules or if they say bad things about the franchise, might be able to be changed.
In this podcast, la...
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