The business of providing professional advice is changing. Today, anyone can go online and access a wealth of information about any topic, from legal and medical advice to financial planning and accounting suggestions. This blog is designed to offer ideas, guidance, and perspectives on how to effectively navigate a perpetually shifting professional landscape, with a unique focus on the legal industry and the technology that is driving its evolution.
I spoke with Jim Sullivan and Tom Palladino, the Founder and President, respectively, at eDiscovery AI, which leverages artificial intelligence for document review, privacy response, investigations, and litigation. We discussed how legal professionals should prepare for and adapt to an AI-centric e-discovery landscape, the value of early case intelligence, and the biggest opportunity for legal teams to improve outcomes by embracing...
I spoke with Gabriel Buigas, the Executive Vice President of Legal & Compliance Solutions at Integreon, a global provider of tech-enabled legal and business solutions. We discussed how legal teams are utilizing generative AI to enhance regulatory compliance, the compliance management challenges legal departments are facing, and where in-house teams are effectively using generative AI beyond compliance.
I spoke with Donna Frugoli, the Lead Application Support Analyst at Seyfarth Shaw, Julia Montgomery, the Director of Practice Enablement at King & Spalding, and Carlos Rodriguez, the CEO & CISO at CA2Security. The three are contributors to a new book titled "Lessons in Leadership," published by the International Legal Technology Association. We discussed the lessons they shared in the book, the power of relationship-buildin...
I spoke with Keao Caindec, the Co-Founder and CEO of Clarra, a case management platform. We discussed how law firms are leveraging case management, ways that it can help global enterprises track litigation, the benefits of using reporting and analytics to measure and forecast, and how AI is affecting the way law firms and legal departments manage their dockets.
It was a privilege to feature the following leaders in legal technology and legal services for the Q2 2025 Ari Kaplan Advisors CEO roundtable discussion about trends, challenges, and opportunities: Milan Bobde, Oddr Keao Caindec, Clarra William Johnson, TCDI Marcel Lang, Epona Nishat Mehta, Lexitas Subroto Mukerji, Integreon Gene Phillips, PF2 Securities Luke Suydam, Page Vault
In this 43rd episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed aligning human judgment with AI support, advice for those considering law school, and ILTACON.
I spoke with Milan Bobde, the co-founder and CEO of Oddr, an AI-powered invoice-to-cash platform for law firms. We discussed how law firms are addressing the invoice-to-cash process, the benefits of integrating legal technology platforms in law firms, and ways that improving billing and collections can enhance client service.
I spoke with Zena Applebaum, the Senior Vice President of Market Development for Harbor, a provider of professional legal services. We discussed the level of adoption of generative AI in the legal industry, how law firm and law department leaders are balancing the excitement of emerging technology with their day-to-day operational needs, and where generative AI is disrupting legal services the most.
I spoke with Mike Murray, the VP of Product Strategy for Veritext Legal Solutions. We discussed how AI is transforming litigation, areas that law firms should prioritize when integrating AI into their practices, and the ethical and regulatory considerations related to AI usage in the legal field.
In this 42nd episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed the mid-year recap, selecting the proper AI tool, merger mania, and creating a competitive advantage in legal.
I spoke with Professor Richard Susskind CBE KC (Hon), President of the Society for Computers and Law and author of many notable books, including his most recent publication, How to Think About AI - A Guide for the Perplexed. We discussed strategies for balancing the benefits and risks of artificial intelligence, how technology can help legal professionals better serve their clients, and ways that leaders in the legal field should a...
I spoke with Subroto Mukerji, the CEO of Integreon, an alternative legal and global managed services provider. We discussed how generative AI is affecting the demand for legal services, the value of “AI fluency” in the legal field, and how the legal operations discipline is evolving as generative AI becomes increasingly embedded in legal workflows.
I spoke with Sonya Palmer, the Senior Vice President of Operations at Rankings.io, a marketing company for lawyers. We discussed how digital transformation is reshaping legal marketing in 2025, the types of marketing law firms should prioritize to stay competitive, and the key elements of a strong legal brand.
I spoke with Bjarne Tellmann, the founder of FjordStream Advisors, a boutique consultancy that provides advisory services and executive coaching to the legal industry. We discussed the most valuable areas of digital transformation for a law firm, how to build teams that will drive a legal organization into the future, and how legal professionals can articulate their value in an era of agentic AI and automation.
I spoke with Andy Seavers, the Co-Founder and CEO of Case Status, a client engagement platform focused on connecting consumer law firms with their clients. We discussed the importance of a new approach to client engagement for modern law firms, the ethical challenges associated with deploying legal technology, and how AI and data analytics are reshaping the practice of law.
I spoke with Will Seaton, the Chief Customer Officer at DraftWise, Dan Wallace, the Vice President of Sales for the North American Markets at Neota, and Laura Wenzel, the Global Marketing & Insights Director at iManage. The three companies are part of a consortium supporting a new report featuring the perspectives of 31 legal operations leaders, titled "Redefining Legal Operations to Adapt to Uncertainty and Change." We discuss...
I spoke with Brandon D’Agostino, Vice President of Product at Cloudficient, a provider of information governance and e-discovery software. We discussed the rise of hyperlinked documents in e-discovery, the legal challenges of preserving and collecting hyperlinked files, and adapting ESI protocols to address hyperlinked files.
I spoke with Peter James, a Senior Partner with @DOCS, and David Leong, the Chief Technology Officer with @GROUP about how modern law firms navigate document management challenges, what post-COVID print volumes and workflows reveal about document production, and the webinar - Closing the Gaps by Modernizing Legal Document Management - on Wednesday, June 11, 2025.
I spoke with Tommi Ogi Possnert, a legal industry leader based in Stockholm and a featured speaker at the Lexpo Conference, taking place in Amsterdam on June 16th and 17th. We discussed the most common challenges companies face when implementing new technologies in legal, how to balance risks to ensure the success of large-scale digital transformations, and how the role of in-house legal teams is evolving in an emerging era of AI, ...
I spoke with Richard Tromans, founder of Tromans Consulting and Artificial Lawyer, which is the co-producer of the Legal Innovators Conference Series, including Legal Innovators California in San Francisco on June 11th and 12th. We discussed the genesis of Artificial Lawyer, the inspiration for the Legal Innovators Conference, the importance of facilitating complementary conversations for law firm and legal department leaders, and...
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