ERP Confab features in-depth conversations about the vendors, trends and technologies driving the enterprise resource planning market. TechTarget’s resident ERP expert David Essex chats with the C-suite executives, industry insiders and expert ERP observers. From the factory floor to the metaverse, and everything in between, ERP Confab has it covered.
E-learning technologies, such as online courses, instructional videos and augmented reality apps, are in hot demand at corporations. Much of that demand is driven by the sheer number and complexity of the software applications employees must learn to use.
It's a massive training and onboarding challenge, one that many organizations are addressing with a digital adoption platform (DAP), a layer of software that works inside applicat...
For years, artificial intelligence has helped to improve customer service by making automated chatbots more intelligent and enabling voice-controlled phone menus. But now the human-like communication abilities of generative AI tools such as ChatGPT are helping contact-center agents find quick answers for customers. And despite AI's reputation as a soulless automaton, the newest generation of AI could instead help humanize customer ...
Organizations are quickly realizing that AI -- especially generative AI with its human-like creative and analytical capabilities -- raises legal, ethical and managerial issues that must be addressed before it can be deployed responsibly. Workers also need extensive training in developing and using generative AI chatbots, text generation and other applications to ensure the technology supports and amplifies human talent and potentia...
In most discussions about digital transformation, cloud ERP usually plays a critical role. ERP is the digital nervous system and data repository of a business, deeply embedded in the processes likely to be impacted by a digital transformation project. And cloud ERP is now the preferred – sometimes the only – option for adding the other technologies needed to truly transform the business, such as AI, analytics, e-commerce, team coll...
Hybrid ERP combines on-premises ERP for common business processes like accounting and HR, with cloud applications – typically software as a service (SaaS) – for more specialized functions, such as customer experience or field-service management -- or even a second ERP for a new subsidiary.
Why deploy hybrid ERP, and what type of enterprise architecture do you need?
In this podcast, Iain Saunderson, chief technology officer of Spinn...
Intelligent Voice CTO Nigel Cannings explains how AI-based speech-to-text technology can catch criminals, protect privacy and ensure regulatory compliance.
TechTarget editors analyze recent major introductions of generative AI products from Oracle, Salesforce and SAP.
Rimini Street CTO Eric Helmer explains how the company provides tech support and maintenance for SAP and Oracle ERP systems and where on-premises ERP fits in SAP's cloud strategy.
Matt Hobbs, Microsoft practice leader at the consulting firm PwC, explains ways to embed AI in ERP and why generative AI could transform business process automation.
SolidWorks and Onshape founder Jon Hirschtick, now chief evangelist at PTC, shares his cloud-centered vision of the future of product design technology.
TechTarget editors discuss SAP AI announcements and demos unveiled at Sapphire 2023 conferences in Orlando and Barcelona, including SAP's generative AI partnership with Microsoft.
John Turner and Anil Sawhney of the Digital Twin Consortium explain how deploying a digital twin of a building could significantly reduce greenhouse gas emissions.
SAP's Benjamin Stoeckhert reveals the most common types of blockchain applications, explains SAP product offerings and gives tips on how to get started.
ServiceNow VPs Jeff Gore and Kirsten Loegering elaborate on the steps involved in deploying the platform to enhance the employee experience with ERP and HR systems.
Plex CTO Jerry Foster explains how the metaverse could enable factory line workers to perform their duties remotely through a combination of virtual reality technology and high-speed connectivity.
Holger Mueller of Constellation Research explains how ERP vendors' low-code/no-code development tools offer considerable advantages to both professional developers, as well as business users with no technical background.
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Anna Sale explores the big questions and hard choices that are often left out of polite conversation.
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If you can never get enough true crime... Congratulations, you’ve found your people.
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