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February 21, 2025 13 mins

Chelsea + Catherine tackle internet trolls, how to set boundaries in business, and their thoughts on social media’s favorite Pimple Popper.  

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Pre-order a signed copy of Chelsea’s new book HERE!

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Need some advice from Chelsea? Email us at DearChelseaPodcast@gmail.com

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Executive Producer Catherine Law

Edited & Engineered by Brad Dickert

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The views and opinions expressed are solely those of the Podcast author, or individuals participating in the Podcast, and do not represent the opinions of iHeartMedia or its employees.  This Podcast should not be used as medical advice, mental health advice, mental health counseling or therapy, or as imparting any health care recommendations at all.  Individuals are advised to seek independent medical, counseling advice and/or therapy from a competent health care professional with respect to any medical condition, mental health issues, health inquiry or matter, including matters discussed on this Podcast. Guests and listeners should not rely on matters discussed in the Podcast and shall not act or shall refrain from acting based on information contained in the Podcast without first seeking independent medical advice. 

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Transcript

Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Hi, Catherine, Hi Chelsea, how are you Hi.

Speaker 2 (00:03):
I'm just slowly recuperating from my shoulder invasion. Basically my
day consists of waking up, getting into a hyperbaric chamber
for two hours, going to physical therapy, and trying to
do some sort of exercise, then icing my arm about
fifteen times a day. Do I sound like I'm complaining
because I am.

Speaker 1 (00:22):
I mean fucking complaining, like shit.

Speaker 3 (00:24):
You know.

Speaker 2 (00:25):
Yeah, some days I feel really good and then I
on Saturday, I really overdid it. I was like feeling
really good. My doctor took out my stitches. I went
to pete. Then I went for lunch, and then I
went for a walk, and then I was like, oh,
I'll go to this dinner party. And then I was
at this dinner party and like thirty minutes into it,
I was like I was in pain agony. I'm like, oh, no,
I fucked something up. But I just overdid it. I

(00:45):
always overdo it. Yeah, gotta rest, gotta rest.

Speaker 3 (00:48):
Yeah.

Speaker 2 (00:49):
And then I have a nice little nurse that comes
to my house every night and puts gives me an
injection and infusion for my arm to cut my infection.
And yeah, it's a lot. It is I feel like
I'm in a nursing home.

Speaker 1 (01:03):
Your own home is a musing home.

Speaker 4 (01:05):
Now, well, I have a response from one of our episodes,
and then we have a quick caller.

Speaker 1 (01:10):
Okay, great, let's do it. So I just thought this
was a cute email.

Speaker 4 (01:14):
Margie says, just listening to your show with Hunter McGrady,
and I think everyone spoke about having a piece of
pencil lead graphite stuck in their skin.

Speaker 1 (01:23):
Did you have one as well? Now my sister did. Oh,
Brad definitely does.

Speaker 4 (01:27):
I just so happened to have watched an episode of
Doctor Pimple Popper and there was a woman on her
show what a piece of pencil in her hand for
forty plus years?

Speaker 1 (01:34):
Apparently, I'm guessing it's gone now. It was amazing. Check
it out. Are you into that stuff like the Doctor
pimple Popper stuff? I don't like that. I can't watch
that now I've seen it. I know what you're talking.

Speaker 4 (01:43):
Yeah, but this was the part I thought was very nice.
Margie says, keep doing what you're doing. It has changed
my life perspective about myself and how I relate to
the world. Listening to you speak truth and strength with
no apologies about your place on this planet as a
woman is infectious.

Speaker 1 (01:58):
No more making myself smaller.

Speaker 4 (02:00):
I've always felt that I was actually six feet tall
and ripped stuck in my petite five foot one inch frame.
Now I know I am, and I'm gonna love my truth.
Keep kicking ass, Marquie, Is.

Speaker 1 (02:10):
This what do you mean?

Speaker 2 (02:10):
She got a pencil removed because of our episode?

Speaker 1 (02:12):
Is this what she's talking about?

Speaker 4 (02:14):
No, I think she's just inspired by you, like just
in general the pencil what there was a bit of
a shift in there?

Speaker 2 (02:22):
Oh well great, Yes, yes, live out loud.

Speaker 4 (02:24):
Everybody live out loud, and we have some callers.

Speaker 1 (02:29):
That's why we have a couple calling in.

Speaker 4 (02:31):
Oh, a couple that I mess that you met at
the Chelsea when you were performing at the.

Speaker 2 (02:35):
Cosmo My Vegas residency. Everybody, My next date is March
twenty first.

Speaker 4 (02:40):
While they're Brad and Leslie, and Leslie is actually the.

Speaker 1 (02:43):
One writing, but both of them will be joining us.

Speaker 4 (02:45):
So she says, Hey, Chelsea, I'm Leslie and my husband
Brad and I met you recently when you performed at
the Chelsea in Las Vegas. We got to say high
after the show. I'm a second generation Plates instructor, meaning
my teacher studied directly with Joe Plates. I've been teaching
since two thousand and eight. I started traveling the world
teaching pilates about the same time that I met my husband.

(03:05):
A few years later, he convinced me to start online
pilates Classes dot com we just call it OPC, and
then join me full time to run the company in
twenty nineteen. For so many years, OPC was me doing
my thing. Everything was my responsibility. They were my clients
and my problems. I've always answered my own dms, done
my own socials, basically all the marketing, and I still do.

(03:26):
I've in the face of the company, even as it's
grown beyond only me doing the teaching. Because I still
do the marketing, it often feels like I'm on the
frontline of customer service or on bad days, dealing with
Internet trolls. I know, you know how that goes. I'm
really lucky. I love working with my husband. Brad is
an amazing CEO and has built an incredible team. I'll
admit that during the first couple of years, going from

(03:48):
me and my business to we and our business was tricky.
When something wouldn't go as planned. I tended to default
to shouldering the burden and not sharing it. It's gotten easier,
but sometimes I still struggle with this, and I know
it's frustrating for Brad. How do you lean more on
your team so that the business issues, obstacles and trolls
don't feel so personal?

Speaker 1 (04:06):
Leslie and Brad?

Speaker 2 (04:08):
Hi, guys, Hi, Hi did we meet at the Cosmo?

Speaker 1 (04:13):
We did? Mean it the Coso? What a great memory.

Speaker 3 (04:16):
Oh.

Speaker 5 (04:16):
I think I grabbed your butt too long though for selfie,
But oh that's okay.

Speaker 1 (04:21):
People are always grabbing me.

Speaker 2 (04:22):
I'm not somebody who takes offense to that, but I
would not recommend grabbing other women's butts.

Speaker 1 (04:27):
I'm made of teflon.

Speaker 2 (04:29):
So are you guys talking about your dynamic?

Speaker 1 (04:32):
This sounds like a you question.

Speaker 2 (04:33):
Catherine, Like you, Katherine, my ex producer has a very
similar dynamic with her husband.

Speaker 1 (04:39):
He's there.

Speaker 2 (04:39):
He does our sound on our podcast, and she's the
producer on our podcast. So they work closely together and
not just on this podcast, on other podcasts.

Speaker 1 (04:47):
Right right.

Speaker 3 (04:48):
I heard he's got a cool name.

Speaker 1 (04:49):
Yeah he does. His name is also Brad. I'm not
going to dignify that with last.

Speaker 4 (04:56):
So I mean, for us, I think it's really about
division of labor because this was your personal Instagram before
it was the business Instagram. Correct, yeah, yeah, And it
was always me as just the person teaching, and then
several years ago brought other teachers on and we brought
more team on and.

Speaker 5 (05:14):
It's been amazing and wonderful. And I think the hard
part is that even when I know that the customer
service teems amazing, even when I know I can submit this,
I'm like, here, here's where you go. Just chat to
them over here, Sometimes it feels like I'm letting people down,
do you know what I mean? Like, it's not that
the business is letting them down. I take it personally,

(05:34):
which is not probably not the healthiest thing right right.

Speaker 4 (05:37):
When you're a business owner, you set up systems for
yourself so that you can offload a lot of the burden.
And I think that that maybe is like part of
what's difficult here. Tell me, Brad, when you read stuff
that's like, let's say it's from a troll, something nasty,
when you read stuff that's about Leslie, does that.

Speaker 1 (05:54):
Still feel like a personal attack? Does it get to
you personally?

Speaker 3 (05:58):
Oh? Sometimes one time we had somebody, particularly you know,
out there and that was really difficult for everybody, and
the whole team was also aware of it, and we
had to make like a team announcement like hey, if
this person contacts you, But more often than not, it's.

Speaker 1 (06:14):
What did they say? I mean about pilates?

Speaker 5 (06:17):
I know, girl, I mean it's not really about the pilates.
It's really funny, you know. Uh, we got one in
last week, which I just laughed at because I had
a birthday and I decided I have no fs to
get anymore, Like I'm just gonna go with it. But
like I wrote an email about like ways to work
around with one of our social media if you don't
like what's going on.

Speaker 1 (06:33):
I didn't even get specific.

Speaker 5 (06:35):
And someone's like, so you were with censorship then, and
I was like, okay, I just told the team. I said,
we're not even responding, just block and bless, Like.

Speaker 2 (06:42):
Yeah, I really have to like have a little bit
of a thicker skin in general for life. It doesn't
do you any good to like actually pay heed to
any of those comments, regardless of whether they're about you
personally or about the business. Like you really, it's it's
kind of like a necessary thing to be able to
have a thicker skin, not only for you, for your company,

(07:04):
for the other people that are working with you and
together with you, to demonstrate to them because you are
a leader and that requires leadership, and leadership is not
somebody who's going through their comments and getting upset about it,
Like that's just not that's not part of the equation.

Speaker 1 (07:18):
You can't.

Speaker 2 (07:23):
You really have to like have a little bit of
a thicker skin, And can't you just block certain people
like why are you not doing that?

Speaker 4 (07:31):
Yeah?

Speaker 5 (07:31):
You can, And then they get this particular person just
got an army together a.

Speaker 3 (07:35):
School community, so it's not like it's not like they
just disappear. You know, there's still very much connected to
the rest of the community too, So you know, in
that kind of case, it was delicate, But I think.

Speaker 5 (07:47):
You I liked the idea of the thicker skin, So
it's just goes like were you born with a thick skin?
Like how did you get a thick skin? Because you
do do things all the time that I'm sure pissed
a lot of people off, even though I think they're hilarious,
and you know, like how did you just start to
go I'm not going to take that on.

Speaker 2 (08:02):
I mean, it's a practice, you have to like practice it.
You're wasting your time on someone's negative energy, So you
kind of have to look at it like even if
you're looking at it in a business sense, like this
does not help us succeed any further, This does not
help us move the ball any further or closer to
where we're going. So therefore it's not helpful.

Speaker 1 (08:22):
And treat it.

Speaker 2 (08:23):
As something that is just so such a like a
business problem, not even a personal thing, you know what
I mean. Just remove your emotions from from the whole subject.

Speaker 1 (08:33):
Because these people have nothing to do.

Speaker 2 (08:35):
They're sitting at home writing negative comments on people's Instagram.
I've never once sat and wrote a negative comment on
anyone's Instagram page because that's not how I spend my time.
So don't give people who spend their time like that
any credit or credence or anything. Just like you have
to practice not giving a shit about what people are

(08:56):
saying about you, whether it's good or bad, you know
what I mean.

Speaker 4 (09:00):
Yeah, Because for example, like when we do these episodes
like minisodes are regular episodes or whatever, we all have
some people that I didn't really like that episode, and
then I'll have ten people emailing and be like that
episode was life changing. I loved what that person had
to say. I loved what Chelsea said about XYZ, Like
you do have to remember that, like just because one
person is like maybe a crazy person or maybe just

(09:21):
like if something wasn't for them, Like that's fine. People
feel like they need to give you feedback, but like
you don't actually need that.

Speaker 2 (09:28):
And then there's me who pays zero attention to any
of the feedback that we ever get on the podcast
at all.

Speaker 1 (09:34):
And we're in our fifth season. So there you go.

Speaker 4 (09:36):
Because you know what you like and you know how
you want to operate, and you're doing that the way
you're saying.

Speaker 2 (09:41):
And I'm not just you know, you have to be successful,
like the podcast has to be successful to go on.
It doesn't just continue because I'm a celebrity or whatever.
Like we actually have to get listeners. But I also
don't ever get consumed with what other people's thoughts like
And it's a good practice in life, like start practicing
it in your business and start letting it bleed through
in your personal life. And it's just there's a sense

(10:01):
of freedom that people are missing by by paying such
close attention to other people's think thoughts about them.

Speaker 4 (10:09):
I will also say, like, because you can't ever avoid
the trolls and the noise completely, Like, yes, you have
to get a thicker skin, but also maybe there's a
system that you set up where Brad, if you're affected
by this stuff, like maybe it's not you, maybe it's
somebody on your team goes through your inbox before you're
going through it, and it's like, here are the ones
that you can respond to personally, I already went through

(10:31):
and blocked you know, any trolls, any whatever. You're not
gonna be able to avoid it completely, but like maybe
there's a system in there where it's just like okay, cool,
I know, like on the daily I have a team
member in they're just like getting rid of the trash,
getting rid of the junk mail.

Speaker 5 (10:44):
You know.

Speaker 1 (10:45):
That's a good idea too.

Speaker 4 (10:46):
Yeah, because you don't have to read mean things about
yourself if you don't have to.

Speaker 1 (10:49):
No, Yeah, it's really funny.

Speaker 5 (10:51):
We joke that, Like I love my YouTube because the
comments are either just actual questions or you know, wonderful
feet back, or just people who are obsessed with like
my feet or whatever, and so at least it's all complimentary,
like they're weird, but like I'm good with it and
so so. But it is interesting, like how on the
social platforms there it is like there's someone has to

(11:12):
clean up the trash. And if it's going to distract me,
then outsourcing that until I can have a thicker skin
or intel or never come back again because I have
other things to do. That might be the next step
so that we can continue to grow because we have
so much fun doing what we're doing.

Speaker 4 (11:27):
Yeah, I think it's really important to remember that. Like
we used to use our Instagram accounts like a journal,
you know, it's like what you ate today and like
what you did last weekend. But especially because you're running
a business on this specific account, now that's no longer
what it is. So I think I have to treat
it like what it is, a business tool, which is

(11:48):
how you've been using it the last few years. And
it's time to outsource that twenty dollars an hour work
of sorting through dms, sending some stuff to you know,
customer service, deleting the trolls to one of your team
members so you can free up headspace to focus on
the big picture of stuff in your business and run
your business good good, All right?

Speaker 1 (12:08):
Is that helpful?

Speaker 3 (12:09):
Yeah? Absolutely, I think so.

Speaker 2 (12:11):
And just remember the thought like, oh, move forward with
this thought. I'm a leader, like we're leaders, think about
the responsibility that that entails.

Speaker 5 (12:21):
Yeah that when that, I think, I'm going to keep
putting that on replay.

Speaker 1 (12:24):
What would a leader do?

Speaker 5 (12:25):
Yeah, it just gets you out of the actual feeling
of it and takes you outside of it.

Speaker 1 (12:30):
So I'm so grateful.

Speaker 5 (12:31):
This is really fun.

Speaker 1 (12:32):
This is really I'm I'm so We're thankful.

Speaker 5 (12:34):
And I think this is a way to think about
things moving forward.

Speaker 1 (12:37):
Great. Thanks for calling in guys. Thank you, they're very sweet. Yeah.

Speaker 4 (12:42):
I think it's like now nowadays, like normal people have
to deal with this kind of stuff too, Like it
used to be just relegated to celebrities and even celebrities like, Okay,
you might get something in the mail that's not very nice,
but you didn't have this inundation daily of just.

Speaker 2 (12:55):
Like maybe more of the reasons to just completely block
it out.

Speaker 1 (12:58):
Yeah, what a waste of time.

Speaker 2 (13:00):
Seriously, imagine sitting in front of the mirror and being like,
you're ugly, You're ugly.

Speaker 1 (13:04):
You're ugly to yourself for fifteen minutes a day. That's
what it's like reading comments.

Speaker 4 (13:08):
Yeah, I've been hearing this phrase around, but that's like, look,
but don't stare, so it's like, Okay, I can see that.

Speaker 1 (13:16):
I don't need to like take that on my half,
you know. I like that.

Speaker 2 (13:19):
Yeah, all right, okay minisodes, this is our minisod many
goodbye to you.

Speaker 4 (13:23):
I
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