Episode Transcript
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Speaker 1 (00:05):
What do counterfeit bills have to do with brains? And
why is it so hard for you to recognize a
real penny? And what does this have to do with
the building on the fifty euro bill recently getting replaced
with the face of the goddess Europa And what did
I have to do with that? And why did I
campaign to the European Central Bank that all bills should
(00:29):
be blank with a single hologram in the middle. Welcome
to Inner Cosmos with me, David Eagleman.
Speaker 2 (00:39):
I'm a neuroscientist, and you might wonder how a neuroscientist
got involved in studying counterfeit money. Ll hang tight, because
in this episode we're going to see how all these
issues intersect. The most pervasive mistakes that we make is
(01:02):
believing that our visual systems give us a faithful representation of.
Speaker 1 (01:07):
What's out there. We think of our vision the way
we think of a movie camera, like it's just capturing
the information from the world. But there are a whole
bunch of simple demonstrations that can quickly disabuse you of
this notion. For example, imagine that I show you two pictures.
I flash one, then it goes off, then the second
(01:29):
one comes on, then it goes off, then the first
one comes back on, and so on, So it alternates
between pictures A and B, and it looks like it's
the same picture. But let's say I let you know
that there is a difference between the pictures, and your
job is simply to spot the difference. Well, if you've
ever played these sorts of games before, you know how
(01:51):
surprisingly difficult it can be to tell the difference between them.
It turns out that we are really blind to changes
in scene, and these can be quite large changes. So
you might have a big statue that's present in the
background of one photo and not the other, or a
jeep or an airplane, and the difference goes unseen. You
(02:15):
can see some demos of this at eagleman dot com
slash podcast. So what happens is that your attention slowly
crawls over the photograph and you analyze the interesting landmarks
until you finally detect what is changing. And once your
brain has latched on to the appropriate object, then the
(02:36):
change is trivial to see. But this happens only after
a pretty exhaustive inspection. This is what's known as change blindness,
and it highlights the importance of attention, which is to say,
to see an object change, you have to attend to it.
(02:56):
And what an experiment like this surface is is that
you're not actually seeing the world with the rich detail
that you implicitly believed you were. In fact, you're not
aware of most of what's hitting your eyes. So imagine
you're watching a short film with a single actor in it.
He's cooking an omelet, and the camera cuts to a
(03:19):
different angle as the actor continues his cooking. Surely you
would notice if the actor changed into a different person, right,
But in studies, two thirds of observers don't. In one
really astonishing demonstration of change blindness, random pedestrians in a
courtyard were stopped by an experimenter and they were asked
(03:42):
for directions, So they start giving directions, and at some point,
as the unsuspecting person is in the middle of explaining
this workmen carrying a door walk right in between the
two people, and unbeknownst to the pedestrian, the experimenter is
stealthily replaced by a confederate who's been hiding behind the door.
(04:05):
So the people are swapped, and after the door passes,
a new person is standing there and the majority of
subjects continue giving directions without noticing that the person they
were talking to is not the same one that they
were talking to. In other words, they were only encoding
small amounts of the information that was hitting their eyes.
(04:28):
The rest was assumption. Now, neuroscientists weren't the first to
discover that placing your eyes on something is no guarantee
of seeing it. Magicians figured this out long ago, and
they perfected ways of leveraging this knowledge. So by directing
your attention, magicians perform sleight of hand in full view.
(04:52):
Their actions, their hand motions should give away the game,
but they can rest assured that your brain process it
is only small bits of the visual scene. It's not
everything that's hitting your retinas. And by the way, this
limitation of our vision helps to explain the colossal number
of traffic accidents in which drivers will hit pedestrians who
(05:16):
are in plane view, or they'll collide with cars that
are right in front of them. Sometimes you'll even see
stories where a car intersects with a train on the track.
In some of these cases, the eyes are in the
right place, but the brain isn't registering the stimulus. Vision
is more than looking Now This is all an example
(05:39):
of a larger point, which is that we're not generally
aware of what's going on until we ask the question. So,
for example, what is the position of your tongue in
your mouth right now? Once you're asked the question, you
can answer it, But presumably you weren't aware of the
answer until I asked the question. Why does the brain
(06:02):
work this way because your brain generally doesn't need to
know most things. It simply needs to know how to
go out and retrieve the data when it needs it.
It perceives things on a need to know basis. You
don't continuously track the position of your tongue in your
consciousness because that knowledge is only useful in rare circumstances.
(06:26):
So again, you're not aware of much of anything until
you ask yourself about it. What does your left shoe
feel like on your foot right now? What pitch is
the hum of the air conditioner in the background. Just
like with change blindness, we are unaware of most of
what should be obvious to our senses. It's only after
(06:48):
we deploy our attention onto small bits of the scene
that we become aware of what we were missing. And
before we engage our attention. We're typically not aware that
we're not aware of those details. So not only is
our perception of the world a construction that doesn't accurately
represent the outside, it's weirder than that because we have
(07:12):
the false impression of a full, rich picture, when in
fact we only see what we need to know and
what we ask questions about, and we don't see anything
more than that. Now, this is a topic I'm going
to return to in many episodes, but for now I
want to ask what this has to do with the
(07:33):
economic currencies on this planet. So the scene is Lima, Peru,
a little before dawn. There's a bunch of houses and buildings,
and suddenly fifteen hundred Peruvian police officers and US Secret
Service agents storm the doors. This was called Operation Sunset,
(07:57):
and it was the finale of a long running inventstigation
aimed at reducing the flow of counterfeit US dollars from Peru.
They brought down six plants that had presses and plates
and negatives and piles of fake one hundred dollar bills,
and in just the past few years, counterfeit notes worth
more than seventy five million dollars have been confiscated in Peru,
(08:22):
and this is just one of lots of countries where
you have fraudsters who are cooking up fake dollars, And
it's essentially impossible to estimate the volume of counterfeit banknotes
passing through the US economy. What you find is that
the authorities claim they've captured most of the fakes, and
the counterfeitters claim exactly the opposite. Anyhow, counterfeiting is a
(08:45):
problem that faces every major player in the currency game.
Russia seizes counterfeits in the range of two hundred million
rubles per year. China captures five hundred million fake yu.
A few years years ago, India terminated their five hundred
and one thousand rupee notes, and this was at least
(09:06):
partially because of the rising concern about forgeries and their
inability to stem that. In Venezuela, the inflation was so
bad that it became worthwhile for fraudsters to bleach the
ten bole of oar bill and use the paper to
forge notes in other currencies. So it turns out there
(09:44):
are counterfeitters everywhere, and they're busy pushing fake banknotes into
streets and squares in every major city. You may wonder
how I came to care about counterfeits, given that I'm
a neuroscientist. Well, what happened is some years ago I
was giving a presentation at a brain science conference, and
(10:05):
afterwards I was approached by this guy and we started talking,
and I was surprised to learn that he was working
for the European Central Bank. And I was surprised because
it wasn't clear to me why someone like that would
be at a highly academic neuroscience conference. As it turns out,
his job was to find a solution to Europe's counterfeiting problem.
(10:27):
Their problem was that the EU comes across hundreds of
thousands of fake euro banknotes every year, mostly in the
form of twenties and fifties. At the heart of the
issue is the fact that governments spend millions creating security features.
So while we're talking, take out a twenty dollars bill,
(10:50):
or whatever country you're in, take out a high value bill.
They all have similar security features. Now, if you look
at it, you'll see that as you tilt the note
slightly back in fourth there's color changing ink. So the
color changes here of let's say the twenty and now
if you hold this up to the light, what you'll
see is a water mark that's otherwise invisible to you.
(11:14):
You can't see it normally, and it's not printed on
the front or the back, but it's printed on an
intermediate layer and on euros, and actually on the one
hundred dollars bill. What you see are holograms. So when
you angle this and change this, it moves around slightly
and appears to be three D. And you'll also see
colored strips that display the value of the note. And
(11:37):
if you happen to have an ultraviolet light, turn that
on and hold the bill under it, and you'll see
that the bill turns very colorful. You've got all these
invisible fibers in it that fluoresce under ultraviolet. So a
piece of currency is a bustling collection of security devices.
The problem is that no one pays attention to these
(12:01):
security devices. People who pass notes around in daily transactions
don't typically pause to examine them carefully. The special ink,
the watermark, the strip, the fibers, the hologram. These are
very expensive security features and they are a totally wasted
(12:21):
effort because counterfeit bills get passed from person to person
and no one ever notices these or notices if they
are badly rendered. Do you know how counterfeit bills almost
always are found at the banks? And that's because real
notes have one more feature, they have machine readable code
(12:42):
in the bill. Counterfeitters can do a good job making
a counterfeit, but they can't make the machine readable code,
and that's why the bank catches those. But the counterfeiters
don't need to do that because their bills get passed
around and no one ever notices. And this problem of
inattention led the European Central Bank to explore a simple question,
(13:04):
could banknotes be better designed so that the person on
the street would be more likely to notice when something
was amiss? And for that they finally started to think
about neuroscience. And that's how I got involved, because as
our understanding of the brain has developed over recent decades,
neuroscience has forged insights into a range of fields from
(13:27):
early education to consumer behavior to government policy, and modern
brain science has wide ranging applications, particularly when it comes
to understanding the ways in which our perceptions of the
world are inaccurate. In the case of banknotes, the questions
were straightforward, what details do we notice or not notice?
(13:49):
And why? What features could be better designed? To be
brain compatible of all the anti counterfeiting measures that the
government takes, which ones work, and how could their efforts
be better spent. So the man at the conference eventually
contracted with me to help them figure out the question
how should Europe redesign their bills? So we signed a
(14:12):
bunch of security documents and then I flew to the
headquarters of the European Central Bank in Frankfurt, Germany. Now
this was very cool because although the building was just
a boring government building, I was beeped through a badge
protected door, and then another, and then another, and we
finally arrived at this small inner room at the heart
(14:35):
of the building, and there were all these piles of
money of euros, mostly twenties and fifties, and they were
all counterfeit. Each pile had some feature that distinguished it,
whether that was the way they had done the shiny
foil or the way they had done the watermarks or whatever,
and this is how the bank arranged them. Now, many
(14:56):
of these forgeries were quite good. If you weren't paying
super close attention, the kind of attention no one ever
really pays to money, you couldn't tell there was anything
amiss with most of these forgeries you could tell under
ultraviolet light. But if you didn't have that, there was
really nothing that would even make you think to pay
(15:16):
extra attention. And here's a weird fact that I learned
there in the vaults. These really good forgeries, they always
have a slight error in them. And think about why
this is weird. You've got a otherwise amazingly well done
counterfeit bill, but it's got an error. For example, there
(15:37):
are essentially perfect counterfeits of the American twenty dollars bill.
But if you look at the number two, the way
that the bottom of the two spreads out what's called
the trumpeting in font language, it's just slightly wider than
it is on a real bill. So what's going on
with that? How can you get the whole bill right
(16:00):
but not get that little detail right? And there's actually
one more part to this mystery. There's only one mistake
on a bill and no more than that. And the
answer is it's not a mistake. It's on purpose, and
it's because counterfeitters need a way to distinguish their own
bills from the real ones. This is so they don't
spend their real money accidentally. Okay, so some of these
(16:22):
bills were almost perfect with this single tiny change, But
that's not the part that's interesting. What's interesting is that
most of the counterfeits were not as expertly done as
you might expect. On almost all of them, the part
where the color changing ink normally is didn't actually change color,
(16:43):
and on others the water mark had been hand drawn
really poorly, and in one pile of notes, the silver
hologram had been impersonated with a glued piece of shiny
material from the seal of a compact disc case. Many
of the notes had essentially none of the actual security features.
(17:05):
But the surprising thing is this, to get a counterfeit
into circulation, most counterfeiters don't bother to go through the
trouble of making an almost perfect one. Why because it
makes almost no difference. Almost no one in the general
public notices a bad forgery. People will stuff the notes
(17:25):
into their wallets, and they'll pass them on, and the
notes spread like a virus through the population. Because as
banknote users, we are surprisingly unobservant. We just don't pay
attention to the bills in our hand. The government spends
an incredible amount on security features, and we don't even
(17:46):
look at it now. The ECB tried to tackle this
problem by hosting public awareness campaigns where they encourage people
to stop and look carefully at what they were holding.
The coach failed. People wouldn't put in the effort. Governments
cary enormously about security features and the population doesn't. So
(18:08):
the Central Bank now wanted to try a different tack.
They wanted to work out what the human visual system
actually notices and why there was no point spending a
massive amount on security features that are only noticed by
security experts. And that was the beginning of a long
relationship I had with the ECB. For legal reasons, they
(18:31):
couldn't manufacture or mail to me counterfeit bills, and so
I had to figure out how to make pseudo bills myself. First,
I had to get approval from my university for this
very unusual study, and then my students that I set
to work. As it turns out, it's not that difficult
to make a rough counterfeit now. It happens that I
(18:55):
was recently talking with my friend Adam Savage of MythBusters fame,
and it turned out but that he also has done
lots of forgeries of things not illegally, but legal versions
of making replicas of all kinds of wonderful things. So
before I tell you about my experiences, I wanted to
ring up Adam to hear about his. So, Adam, you've
(19:19):
done some countershitting. Tell me about that?
Speaker 3 (19:22):
Ha ha. Right, I don't want to brag that I've
done some counterfeiting, but I'm obsessed with the idea of replication.
That's one of my main practices here in the cave,
and so like. Just for instance, recently, I obtained a
really lovely replica of one of Leonardo da Vinci's coticies.
This is known as the Paris manuscript A, and I've
(19:45):
been slowly spending a couple of weeks making a completely
accurate cover for it, based on the information from the
collection that it's since so I've been printing up the
cover full size of and having the collection stamps made,
and I'm gonna slowly make this thing indistinguishable from the original.
So that's the kind of counterfeiting I really dig is
the experiential counterfeit.
Speaker 1 (20:06):
Oh that's amazing. Now let me ask you this. Do
you find that if there are changes things you don't
get perfect? Do you find that people don't notice those.
Speaker 3 (20:18):
People's threshold for what they notice is it's an interesting
mixture because you can kind of bypass some of their
filters with the right amount of aging, or even sometimes
a smell will just have someone bypass all their filters
from what they can see. So it's really different object
(20:39):
by object about what the threshold is for what lends
what feels like an experience of veracity.
Speaker 1 (20:47):
Have you ever tried counterfeiting money? Is that something you've
ever tried?
Speaker 3 (20:50):
Uh? I have made so behind me here on my
desk pieces in my collection, and it's the bank box
from the Borne identity, and this is the act bank
box from the Bourne identity. I bought it empty, but
one of my long term plans is to actually fill
it full of original bills or correct bills. And this
(21:11):
is made easier by the fact that a lot of
the bills that were in the Boorne identity bank box
are now euros, and so those original currencies, the real
it's the frank et cetera, are no longer extant, and
so I get suitably and appropriately nervous even doing Google
searches about replicating money. But to me, your job of
(21:33):
actually trying some counterfeits to see what work sounds like
an absolute dream come true for me. I was like
I was born to be a pen tester.
Speaker 1 (21:54):
Okay, so back to my counterfeiting contract. So the notes
that we made in the lab had no security features
like holograms or color changing ink, because that wasn't precisely
what we were studying. We were studying how much somebody
would notice if we presented them with a bill with
a particular design, and we let them examine it and
(22:15):
turn it around in their hands, and then we took
it back and we handed them another note, and that
other note might have some change that was made to it,
and we asked them, is this the same bill or
a different one? In other words, how much do they
remember about the note that they just examined. Now, you
might expect that if you get to examine a note carefully,
(22:38):
it's not going to be any problem to see when
something changes, But you'd be shocked at the limits of
our observation and our memory. Take a simple experiment run
by the psychologists Raymond Nickerson and Marilyn Adams in nineteen
seventy nine. What they did is they showed people fifteen
different drawings of the US penny, and one was the
(23:02):
actual penny, while the other drawings were manipulated versions where
you had the date in a different place, or you
had the slogan changed, for example, United States of America
instead of in God we Trust. And fewer than half
the participants could identify which one was the correct penny.
(23:23):
Although the participants handled pennies almost every day of their lives,
they hadn't paid attention in the way they thought they had.
Experience doesn't translate into expertise. Why not. It's because we
only see what we closely attend to. So imagine you
(23:44):
catch a glimpse of a man and a woman having
a picnic in a park. All you actually see is
something like man, woman food. With time, as you crawl
the scene with your attentional systems, you'll incorporate more details.
Oh they've got bulls of suit. It's a checkered blanket
that's a little unusual. There are hills in the background,
(24:05):
and with more time you'll notice, Oh, his spoon is
slightly bent, or she's wearing a silver necklace, or the
encircling trees are buckthorn. But we incorporate more detail into
a scene only if we pay more attention and we
ask more questions. And as I said before, it's like
this with all of our senses. What is the feeling
(24:28):
of your pants on your left kneecap right now, or
the feeling of your shirt on your shoulders. As soon
as you ask these questions, you can become aware of
the answer, but you didn't know until you queried. So
our visual sense is not like a camera that's taking
in the complete scene. Instead, we see only the details
(24:50):
that we go out to seek. And this is the
issue with the banknotes. We may glance at one to
verify that it matches the general template expecting, but we
don't scrutinize the details. And that's why the European central
banks campaign to stop and pay attention to money it
(25:12):
just didn't work. We don't attend to things that sufficiently
fit our assumptions. We believe we already know the note
in our hands.
Speaker 3 (25:23):
I recently had a fake bail passed to me in
New York City. I was getting a hot dog, which
was four bucks, and I gave him a ten, and
he gave me what looked like a one and a five,
except the five was I'm on the street, right, I'm
just I put it in my pocket. I get back
to my room. The five was actually a discontinued old
(25:45):
five thousand yen Japanese note.
Speaker 1 (25:50):
Exactly.
Speaker 3 (25:51):
We had Matt respect for him for handing that directly
to me.
Speaker 1 (25:55):
That's amazing because you're a guy who pays so much
attention to what's there, and even for you, you expect
you're getting a five back, and so your brain fills
in all the blanks and you just take it and
you go, well, I mean, you know.
Speaker 3 (26:08):
It's a difficult problem to solve when you realize that
we regularly interact with bills that are ancient and are
filthy and like soft leather and brand new, and they're
crisp and smell totally differently and look totally different. When
you hold those two up against each other and you think,
I've got to get someone to be able to parse
(26:28):
that both of these are real, that's that's a complicated
problem to solve.
Speaker 1 (26:33):
What the EU Opinion Union does is they have all
these security features in their bills. They spend so much
money for these security features, and no one ever notices.
So my job is to figure out which elements of
the banknotes were noticed and which weren't, and to make
recommendations for next step. We performed a series of experiments
(26:54):
for over a year and in the end it became
obvious to me what needed to be done. So in
my final presentation to the European Central Bank, I put
forward evidence that the watermark on the euro should be
a face instead of a building. Why it's because the
human brain is massively specialized to recognizing faces, but it
(27:18):
has little neural real estate devoted to buildings. You can
see a building and then you can see a building
that looks sort of like it, and you really can't
tell the difference. Maybe you can't if you're an architect,
but the rest of us just wouldn't notice. And forged
water marks are generally hand drawn, and that's because it's
(27:39):
this intermediate layer and you need to do that by hand.
And it turns out that if you draw a building,
even if you do a really lousy job, no one's
going to catch the difference. Your brain just doesn't care
that much about the exact details of a building. But
contrast this with faces. We have a ton of brain
(28:00):
territory devoted to faces. Think about the difference in the
faces of the people you see every day. The length
of the nose, the distance between the eyes, the shape
of the lips. These are really subtle details, but we're
super sensitive to picking up on these. Now, this is
of course for human faces. You presumably couldn't tell that
(28:20):
much difference between the faces of twenty different German shepherd dogs.
They all sort of look alike to you. But now
put yourself in the position of the dog. Presumably humans
look mostly alike to it. But the details we are
so sensitive to, like the hairline and the cheekbones, and
the length of the nose and the exact position of
the ears and all that stuff, would mean nothing to
(28:42):
the dog. But we are incredibly sensitive to these tiny,
tiny differences. And this is why it's so much easier
to spot an imperfect face than an imperfect building. And
this is why the ECB decided to change the watermark
on fifty year D bill from a building to a face. Now, unfortunately,
(29:05):
they had an implementation challenge, a political one, which is,
how can they get all the different countries to agree
on one person's face. What nationality were they going to choose?
The Italians were going to want Michelangelo, the British would
want Shakespeare, the French would want Napoleon, and so on.
That's why they had originally chosen a building, because that
(29:26):
circumvented the argument. But now there was a reason to
choose a face. So finally someone suggested that instead of
fighting it out between historical heroes, they should just settle
on the mythological Princess Europa, after whom Europe is named,
and so the new fifty dollars note with her face
(29:47):
rolled out in twenty seventeen. Now that move is a
step in the right direction, but since they chose a
mythological face with no single correct version, it's slightly less
useful than a face everyone would recognize, like if they'd
used Juliete Bnotia's face or Benedict Cumberbatch's face. But anyway,
(30:09):
it was a good start. But that was only my
first recommendation. I then recommended that all euro banknotes should
be the same size, the way that American bills are.
Why because that would at least get people to look
at them a bit longer to see what they're dealing with.
Right if you're handing someone an American bill, they have
(30:29):
to stare at it for some hundreds of milliseconds longer
just to register what in the heck they're holding, because
there aren't other clues from size, whereas in Europe you
grab a bill and you know much faster if it's
a twenty or fifty or whatever, and as a result,
you pay even less attention to what is written on it. Now,
(30:50):
there are advantages to the blind community in having bills
of different sizes, but now you can do three D
printing on bills, and so the blind community no longer
needs different sizes to be able to tell what bill
they're holding. Now, the council told me that while they
took my point, there was no way they were going
(31:10):
to make all the bills the same size. Why it
wasn't just because they'd have to retool the mints where
they print the bills, but more importantly, they'd have to
retool all the vending machines in Europe, and this was
an impossible amount of work, which got me thinking about
the way that things get ensconced. They get calcified into
place by some historical trajectory, and then it becomes too
(31:35):
hard to change it, like the way that we use
the imperial measuring system in America, where it's not based
on tens, and therefore it's very difficult to convert between
different units, like we have twelve inches equally a foot
or sixteen ounces is a pound. And when I was
a kid, there was a big push to teach both
(31:55):
the imperial and the metric systems at the same time
so that we could slowly make the transition into something
that made more sense. But it just proved too hard
to change because the imperial measurement system got calcified into place,
and then you can't get rid of it. So anyway,
the European Central Bank acknowledge that I had a point
(32:16):
about the bill size, but they concluded it would just
be too much work to retool everything. So they asked
for my next recommendation, and here was my chance to
deliver my clincher. This was a sense that had been
creeping up on me for the entire year that I'd
been studying the problem of counterfeiting. The heart of the
(32:38):
problem is that notes are jam packed with decorative features
that have nothing to do with the security. So you
have pictures of trees and patriots and birds and flags,
you have swirling colors, and no one notices the security
features because of all these distractions. So I told them
(32:58):
that a piece of current, see a bill, should be
a blank, white piece of paper with a single hologram
in the middle. That's it, nothing else on it. A
counterfeiter wouldn't be able to replicate that without serious specialized equipment,
and the person in the street wouldn't be distracted by
(33:19):
all the detailing that has nothing to do with the security.
So they agreed with my recommendation in theory, but they
rejected it on the grounds that there's too much cultural
momentum in the design of banknotes. In other words, people
expect notes to look a certain way. Currencies are supposed
(33:39):
to impress the viewer with the regal power and artistic
talents of the ruling body, and apparently no government wants
to appear unregal and unartistic when compared to another government.
And so the experiment came to a close. The building
got changed to a face, which was a good start,
(34:01):
but so much about the rest of currencies is stuck
in place. So we'll see what happens with the future
of digital exchanges like PayPal or Venmo and the future
of crypto, but it appears that for now paper money
is sticking around almost everywhere on the planet. So it's
still my general hope that some government somewhere will get
(34:23):
this straight. And the advantage for them is they'll have
massively less counterfeiting to drag on their economy. So if
you're going to start a new country, take this podcast
as my free advice for how to do your bills.
Effective solutions from science can sometimes bump up against tradition,
but if we really care about tackling a problem, we
(34:44):
have to move beyond adherence to custom. The human visual
system is never going to notice security features that are
buried in other details, and if you give your brain
any excuse to believe it knows what's out there, it
will take shortcuts and make extra assumptions. So this episode
repeats a theme that you're going to hear many times
(35:06):
on this show. Whenever you want to improve society, you
have to do your best to understand the details of
the brains that comprise that society. That's all for this week.
To find out more and to share your thoughts, head
over to Eagleman dot com slash Podcasts, and you can
(35:29):
also watch full episodes of Inner Cosmos on YouTube. Subscribe
to my channel so you can follow along each week
for new updates until next time. I'm David Eagleman and
this is Inner Cosmos.