The Provider's Playbook
Welcome to The Provider Playbook, the podcast that explores bold ideas for the future of disability support. Join us as we talk to industry experts, service providers, support coordinators, and other stakeholders about the latest developments, trends, and innovations in the NDIS. In this podcast, Rachel and Chris, two passionate advocates of disability support, share their expertise and insights on how to grow and improve your NDIS business. Rachel is the owner of Allara Services, an NDIS registered provider that offers high-quality and person-centred support to individuals with a disability. Chris is the founder of Grow DSP, a consultancy firm that helps NDIS providers grow and scale their businesses Each episode of The Provider Playbook features engaging conversations with industry leaders, as well as practical tips and advice on how to navigate the complex world of disability support. Whether you're a provider looking to improve your service delivery, a support coordinator seeking to connect your clients with the best providers, or a stakeholder interested in the future of disability support, this podcast has something for you. So, if you're ready to join the conversation and explore bold ideas for the future of disability support, subscribe to The Provider Playbook today on Buzzsprout, Apple Podcasts, Spotify, or wherever you listen to podcasts. Don't forget to leave us a review and share the podcast with your colleagues, friends, and followers on social media.
Episodes
Welcome to Episode 12 of the Provider Playbook! In this compelling episode, join us on a journey with Karen Abdallah as she opens up and shares her triumph over adversity. From receiving a life-altering brain tumour diagnosis while living abroad to rediscovering purpose back home in Australia, Karen's story unfolds with resilience and inspiration.
Discover how Karen's personal odyssey led to the creation of MyLife Housing,...
Welcome to Episode 11 of the Provider Playbook! This week, we are thrilled to bring you one of our most fun episodes yet! We have a conversation with Zoe, the Founder of Infinite Abilities Performing Arts and a former professional dancer based in Sydney.
In the heart of this episode, Zoe unfolds her remarkable dance journey. Having made the bold decision to transition from professional dancing, she shares her story of founding Infin...
Welcome to Episode 10 of the Provider Playbook! This week, we have the pleasure of sitting down with Farzana, the Founder of Apex Support Services, a leading provider in South West Sydney.
In this special Valentine's Day episode, Farzana shares her love story, reflecting on the serendipitous moments that led her to meet her now-husband. As the conversation unfolds, Farzana. Rachel and Chris delve into talking about how day prog...
Welcome to Episode 9 of the Provider Playbook! In this week’s instalment, we sit down with Saleha, the Founder of Ability Alliance Care, a small provider in the heart of Parramatta, Western Sydney.
This episode was recorded a few months ago, in late 2023. Since recording, Ability Alliance Care has hit 1 year of providing care - we are so proud of them! Saleha talks about why, as a provider she’s passionate about focussing on her par...
Join us for Episode 8 of the Provider Playbook, where we sit down with Phil Schizas, Director of HPA (Health Provider Assist) - A Leading NDIS registration company based in Melbourne.
Join us as Phil shares how he’s built an empire in only 2 years. We discuss topics from how the giant gained 40% market share in NDIS registration to building out a killer team that has helped the success of his business.
HPA has an ...
Welcome to Episode 7, marking the debut episode of 2024 on the Provider Playbook! Dive in as we engage in a host chat, sharing the latest from our Christmas break and dishing out some juicy details about some recent events.
In this episode, Rachel drops a bombshell and unveils some news that you definitely don't want to miss! Curious about Chris's recent whereabouts? We've done some digging and have the inside scoop f...
Join us for Episode 5 of the Provider Playbook, where we sit down with Suzanne Walker, Director of Clear Path Accounting - An Award Winning Firm in Blaxland.
With over 25 years of accounting experience, Suzanne is not only a professional but also a dedicated mentor on a mission to transform lives and empower business owners to achieve success. Her friendly and vibrant personality shines through as she breaks down the barri...
Join us for Episode 5 of the Provider Playbook, where we sit down with Alicia Melita, relationship and sexuality support educator and counsellor for people with disabilities.
Alicia firmly believes that all individuals have the right to learn about and make their own choices regarding relationships and sexuality. However, people with disabilities often face barriers and limited access to education and support in these area...
Join us for episode 4 of The Provider Playbook, the recap of the FIRST EVER Provider Retreat!
We’ve just gotten back from hosting the BIGGEST change to happen to the sector - the NDIS Provider Retreat!
We had over 850 applications from providers, support coordinators, allied health practitioners, plan managers and more.. and unfortunately we could only take 30.
So how did it go? Listen now to find out if...
Join us for episode 3 of The Provider Playbook, an out of sequence launch episode!
We’ve got a whole heap of episodes locked and loaded to go, but we’ve gotta get you out most recent one ASAP!
When we started, we missed a very important part - WHO we are, WHAT we do, and WHY we do it + a lot of info about what to expect from the podcast moving forward
Think of this as our launch episode, get to know us, l...
Join us for episode 2 of The Provider Playbook, where we sit down with Tania Gomez, of Tania Gomez Consulting, and Founder of Provider Plus, to discuss what goes into compliance and audits.
Having founded the industry's largest compliance and registration business, and since moving on to now working privately in Tania Gomez Consulting, Tania brings a wealth of knowledge and experience to the conversation, sharing ins...
Join us for episode 1 of The Provider Playbook, where we sit down with Ashley from Support Agency to discuss what it takes to be a great NDIS provider.
As a specialised support coordinator, Ashley brings a wealth of knowledge and experience to the conversation, sharing insights on how to connect with support coordinators, generate referrals, and ultimately deliver exceptional outcomes for NDIS participants.
Whet...
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