AV/IT Amplifier

AV/IT Amplifier

Higher education institutions rely on audio-visual (AV) and information technology (IT) solutions as a key backbone for modern teaching and learning. The AV/IT industry plays a critical role in providing these solutions, and it is important to highlight the latest trends, innovations, and perspectives in this sector. The podcast “The AV/IT Amplifier” aims to fill this gap by featuring interviews with people from Higher Education Institutions and the AV/IT Industry who have an idea, concept, perspective, event or product that would be helpful or interesting to the target audience of higher education technology managers. The host of the podcast is Ryan Gray, Assistant Director of IT at Yavapai College. “The AV/IT Amplifier” podcast will have a bi-monthly schedule with two recordings per month, each being split in half to provide for weekly episodes. Each episode will be targeted for 30 minutes to be about the length of an average commute. The first half of each recording will focus on the primary topic for that guest, while the second half will be a profile of the person. The podcast will not only focus on technical topics but also on non-technical ones such as effective people management, pedagogy, community building, building a personal brand, career planning, professional development and other similar topics for our audience. The split episode format allows for a dive into the topic and the opportunity to get to know the person and perhaps draw the connections between why that topic is so important to that guest.

Episodes

132: The AV Nerd with Tom Segers

February 18, 2026 • 28 mins
Ryan is back on the ISE 2026 show floor for Part 2 with Tom Segers, an AV professional supporting Thomas More University of Applied Sciences in Belgium across multiple campuses. Tom shares what it looks like when a hobby becomes a career, and why being detail minded is not just a personality trait, it is survival in higher ed AV.

From WhatsApp culture in Europe to the very real complexity of LED walls, 4K workflows, and teacher frie...
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131: Work Together To Make Some Difference with Tom Segers

February 11, 2026 • 29 mins
Recorded live at the HETMA booth on the show floor of ISE 2026, Ryan sits down with Belgium based higher ed AV leader Tom Segers from Thomas More University of Applied Sciences. They talk about what it looks like to support AV at scale with a tiny central team across multiple campuses, and why global community matters when higher education needs a louder voice in an industry that often defaults to corporate assumptions. 

Tom also sh...
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130: Catch You On The Flipside with Issac Abbs

January 28, 2026 • 28 mins
Isaac Abbs returns for week two and the conversation leans hard into the human side of senior leadership: how an introvert survives a job that demands constant presence, how you build buy in like a coach building a locker room, and how you create real moments of recognition when your team is the one taking the calls and absorbing the heat. Along the way, Isaac shares what he has learned about getting comfortable being uncomfortable...
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129: Trust Drips In and Pours Out with Isaac Abbs

January 21, 2026 • 30 mins
Ryan Gray is joined by Isaac Abbs, Chief Information Officer at Pima Community College in Tucson, Arizona. Isaac walks through what the CIO role really demands in higher ed—leadership, clarity, and the ability to solve problems at a level that changes outcomes for the institution. He reflects on his career path (public sector to higher ed and back), why the CIO role appealed to him early, and what it means to lead technology in a w...
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128: If You Think Nobody Cares, You're Wrong with Thomas Eastlack

January 14, 2026 • 30 mins
Week two with Thomas goes deeper into the inner mechanics of growth: how confidence gets built (and rebuilt) in real time, how “needing people” can be both a strength and a signal, and what it looks like to stop outsourcing your own decisions. Ryan and Thomas talk candidly about learning to move forward without requiring constant external reassurance—and how that shift changes the way you show up in work and life.

The conversation a...
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127: Don't Lose Yourself with Thomas Eastlack

January 7, 2026 • 33 mins
After a stretch of inconsistency, Ryan kicks off 2026 with a simple promise: the show is back, and the conversations are the fuel. In this in-person episode, he sits down with Thomas Eastlack, a familiar face at Yavapai College who recently moved from the IT service desk into a newly created role supporting HR technology.

Thomas unpacks the shift from reactive “break/fix” work to proactive systems thinking—ticketing workflows, websi...
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126: Wish You Were Asked? 2025

December 31, 2025 • 35 mins
We close out 2025 with a listen back to some of our favorite guests this year and their answers to the questions they wish to be asked.

Stay tuned for new episodes of The AV/IT Amplifier Podcast in 2026!

Connect with Ryan
@Ryan_A_Gray
https://www.linkedin.com/in/ryanagray
ryan@higheredav.com

Voiceover by Chris Dechter

Have feedback or guest ideas? Let us know!

This show is a production of Higher Ed AV Media. Visit www.HigherEdAV.com for fr...
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125: RTM Higher Education Fall 2025

November 12, 2025 • 37 mins
Recorded on-site in Austin, this cross-conversation episode (in partnership with RTM Business Group’s Inside Innovation) brings together fast takes from the Fall Higher Education CIO Congress. We open with RTM’s Mica Spanos on how listening to practitioners—and getting them into the same room—drives a program that’s useful in a world that never quite calms down. Cole McFarren (University of Arizona Global Campus) shares the online-...
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124: Gray Matter Moment: Leadership Odyssey

October 15, 2025 • 23 mins
Sometimes leadership doesn’t begin with a grand vision—it begins with a text. In this introspective Gray Matter Moment, Ryan Gray records from the shores of Puerto Peñasco during his family’s annual October trip and reflects on a recent experience that brought personal vulnerability into the spotlight. He had been invited to co-lead a session at Yavapai College’s “Students of Leadership” retreat, an intensive three-day mountaintop ...
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123: The Dude with BC Hatchett

October 8, 2025 • 28 mins
BC Hatchett returns for week two with a laid-back, life-and-leadership conversation that ranges from higher-ed purpose to… blacksmithing. We kick off with Halloween costumes (the Dude abides), detour through first jobs and Louisville summers on a greenskeeping cart, and land on why twenty years at Vanderbilt still feels mission-right. BC talks candidly about what keeps him in higher ed: watching students arrive, grow, and cross the...
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122: The Godfather with BC Hatchett

October 1, 2025 • 27 mins
This week, Ryan catches up with BC Hatchett, Director of Classroom Technology at Vanderbilt University and co-founder of HETMA. They talk about shifting from “manager” to “leader,” handing the reins to the next crew, and why letting go (and then cheering from the sideline) is a healthy sign of organizational growth. BC also keeps it real about the pace of higher ed—no more “quiet summers”—and how to stay sane by breaking big things...
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Crossover - HETMA Presents... David Lopez

September 24, 2025 • 54 mins
Special Crossover this Wednesday - Your podcast with Ryan fix will be sated!

Today on HETMA Presents..., Ryan sits down with David Lopez, Global Director of Education Strategy at ScreenBeam, to unpack how wireless display has evolved from a convenience feature to a core building block for learning spaces. David traces the roots from Intel WiDi and Miracast to today’s multi-OS reality (Windows, macOS, iOS, Android, Chrome) and explai...
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121: If It's Broke, Fix It with Dustin Myers

September 17, 2025 • 30 mins
In this second half of Ryan’s conversation with Dustin Myers of John A. Logan College and HETMA, the discussion dives into the balance of professional commitments, personal life, and community involvement in higher education technology. Dustin shares how his early InfoComm experiences transformed from solitary tech browsing to full-blown community immersion, illustrating the power of connection and professional development through ...
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120: Trying to Figure Out How to Control That Chaos with Dustin Myers

September 10, 2025 • 30 mins
Dustin Myers—Manager of Technology Support at John A. Logan College and HETMA’s two-year at-large board member—joins Ryan to talk about running lean teams that still deliver big results. He breaks down how a 10–11 person IT org moved from rigid silos to a customer-focused, cross-trained culture, and why communication is the real glue when you’re juggling desktop support, classrooms, theaters, events, construction, and the help desk...
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119: Gray Matter Moment - Radical Acceptance

August 27, 2025 • 21 mins
In this Gray Matter Moment, Ryan takes a thoughtful pause from guest conversations to explore a concept that’s been personally transformative for him: radical acceptance. Sparked by a presentation at Yavapai College’s convocation, he reflects on the psychological roots of the idea, its practical applications in leadership and technology, and how it connects to everyday challenges across higher education.

From acknowledging reality w...
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Interstitial - Without Fail...

August 21, 2025 • 2 mins
Presented without comment.
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118: Always Love and Set The World On Fire With It with Jon Gunzel

August 13, 2025 • 31 mins
In this second week of conversation, Ryan Gray welcomes back Jonathan “Jon” Gunzel from John A. Logan College for another lively and candid chat. They dive into Jon’s biggest fear—spiders—and the surprising fact that he’s been bitten four times by brown recluses. Despite his arachnophobia, Jon shares that owning a pet spider would symbolize conquering his fears. The discussion winds through topics from cage diving with great white ...
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117: I Don't Wanna Say Cult with Jon Gunzel

August 6, 2025 • 31 mins
In this episode of the AV/IT Amplifier podcast, host Ryan Gray talks with Jon Gunzel of John A. Logan College about managing AV, IT, and event support in a small college environment. Jon shares how his team covers everything from laptops and desktops to Q-SYS audio systems and classroom support, and why having one department handle all technology has unique advantages and challenges. They dive into how centralized support can reduc...
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Crossover: HETMA Presents... This Month in Higher Ed AV: July 2025

July 30, 2025 • 41 mins
This debut episode of This Month in Higher Ed AV kicks off a monthly panel discussion reviewing key content posted to Higher Ed AV Media. Host Ryan Gray is joined by Jon Gunzel of John A. Logan College, Renee Benson of Sony Professional Display Solutions, and Erin Maher-Moran, Chair of HETMA from Johns Hopkins University. Together, they explore major trends and insights shaping the higher ed AV landscape, all grounded in fresh arti...
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116: Oh Gosh Ryan with Atkins Fleming

July 23, 2025 • 31 mins
Recorded live at the HETMA Roadshow in Chicago, this week’s episode continues the conversation with Atkins Fleming, Assistant Director for Learning Spaces at Texas State University and Treasurer of HETMA. Picking up where Episode 115 left off, this candid discussion drifts from music to meaning, from fake Zoom backgrounds to the real impact of integrity in leadership.

Atkins and Ryan go deep into what drives decision-making, the sli...
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