Maid Brigade Podcast
Maid Brigade is passionate about the safety, health, and appearance of the homes we care for. As an innovative home cleaning service, we are a partner for busy people who love the feeling of a clean and healthy home. So, if you don’t have the time – or it’s a chore you would rather hand off – you can count on Maid Brigade.
Episodes
"I like it the part because it's disposable and you don't have to be,there's not a cross contamination because think about it, if you use a rag and you're using it, I don't know, in the bathroom and then you're gonna use it, you don't want to use that same cloth like rag in the kitchen."
- Viv Holguin, Expert Home Cleaner
On this episode of the Check A Pro Radio Show, Jim Klauck, aka Check A Pro Joe discusses the following ques...
"There's always notes that teams go out with, but sometimes there's customers that wanna upgrade their service. So, we have here at Me Brigade, we have a customer portal which we encourage our customers to use."
- Viv Holguin, Expert Home Cleaner
On this episode of the Check A Pro Radio Show, Jim Klauck, aka Check A Pro Joe discusses the following question with Viv Holguin from Maid Brigade -
"What Is Maid Brigade’s Policy On P...
"We just encourage the customer to make sure they have it out for them. We usually tell them to leave it out with the kitchen counter so the teams could find it and if they are using it, just let us here in the office, let us know so we could communicate with the team because that's important."
- Viv Holguin, Expert Home Cleaner
On this episode of the Check A Pro Radio Show, Jim Klauck, aka Check A Pro Joe discusses the followi...
"So we want to make sure the teams are taken care of. I know vacation emergencies happen, but that's why we implemented the skip fee."
- Viv Holguin, Expert Home Cleaner
On this episode of the Check A Pro Radio Show, Jim Klauck, aka Check A Pro Joe discusses the following question with Viv Holguin from Maid Brigade -
"What Is Maid Brigade’s Cancellation Policy?"
For more information about Maid Brigade in Westchester, New Yo...
"If you refer a friend we will give you a $50 reward. It's loaded on a personal pre- paid card. So if they sign up, you know, for a regular service and they get an additional $50 more."
- Viv Holguin, Expert Home Cleaner
On this episode of the Check A Pro Radio Show, Jim Klauck, aka Check A Pro Joe discusses the following question with Viv Holguin from Maid Brigade -
"Does Maid Brigade Have A Referral Program?"
"I would say right now, with the writing manuals and putting policies and procedures ,in our operations side of the business, I think AI has helped us a lot with kind of helping us, making sure we're getting those procedures done and quicker."
- Viv Holguin, Expert Home Cleaner
On this episode of the Check A Pro Radio Show, Jim Klauck, aka Check A Pro Joe discusses the following question with Viv Holguin from Maid Brigade -
"Wh...
"We had COVID protocols. If someone's sick, let us know, you know ,I think that constant communication, the teams uh the customers had with us was also great. So, I just like the part that the part that we were never closed and that our teams and customers trust us."
- Viv Holguin, Expert Home Cleaner
On this episode of the Check A Pro Radio Show, Jim Klauck, aka Check A Pro Joe discusses the following question with Viv Holguin f...
"We need someone who is most important, trustworthy, has empathy, is adaptable, reliable. Most importantly,that's more,very important because you want someone to be here. But I think we're looking for someone that's able to work with a team."
- Viv Holguin, Expert Home Cleaner
On this episode of the Check A Pro Radio Show, Jim Klauck, aka Check A Pro Joe discusses the following question with Viv Holguin from Maid Brigade -
"What ...
"Our teams are quick to respond when things happen like that, they're quick to give us a call and send a picture and explain what happened."
- Viv Holguin, Expert Home Cleaner
On this episode of the Check A Pro Radio Show, Jim Klauck, aka Check A Pro Joe discusses the following question with Viv Holguin from Maid Brigade -
"What Happens If Something Breaks In My Home During A Cleaning?"
"Customers always say your teams were here but I didn't even see them. Oh, they were fast or they did a great work and they did it so quickly and I could go back to my meeting like they appreciate that."
- Viv Holguin, Expert Home Cleaner
On this episode of the Check A Pro Radio Show, Jim Klauck, aka Check A Pro Joe discusses the following question with Viv Holguin from Maid Brigade -
"Why Does Maid Brigade Send A Team Of Cleanin...
" I think what people love the most is texting and the fact and the way that our office is quick to respond."
- Viv Holguin, Expert Home Cleaner
On this episode of the Check A Pro Radio Show, Jim Klauck, aka Check A Pro Joe discusses the following question with Viv Holguin from Maid Brigade -
"How Can The Homeowner Communicate With The Maid Brigade Team?"
For more information about Maid Brigade in Westchester, New York - log ...
"Whether we clean it for you once or regularly, we are committed to providing five star service each and every time."
- Viv Holguin, Expert Home Cleaner
On this episode of the Check A Pro Radio Show, Jim Klauck, aka Check A Pro Joe discusses the following question with Viv Holguin from Maid Brigade -
"What Is The Maid Brigade Guarantee?"
For more information about Maid Brigade in Westchester, New York - log on to Maid Brigade
..."We're gonna leave this behind so you can spot clean between cleanings.' Yes,we do with, when they first see that they're surprised, 'like this is for me?' and they're so appreciative."
- Viv Holguin, Expert Home Cleaner
On this episode of the Check A Pro Radio Show, Jim Klauck, aka Check A Pro Joe discusses the following question with Viv Holguin from Maid Brigade -
"Why Does Maid Brigade Offer Free Cleaning Supplies?"
"Some people are flexible but some people either like the morning. So the most important thing is just to make sure every time we're there, we're providing that same window and I'm sure it's really nice for your team members when the homeowner makes it flexible."
- Viv Holguin, Expert Home Cleaner
Today on Check A Pro Radio Show today, Jim Klauck, aka Check A Pro Joe has a conversation with Viv Holguin from Maid Brigade to answer...
"We understand that happy people clean better, no matter what kind of work it is. People will always do a better job if they are happy and feel good about what they're doing."
- Viv Holguin, Expert Home Cleaner
On the Check A Pro Radio Show today, Jim Klauck, aka Check A Pro Joe talks with Viv Holguin from Maid Brigade to answer the question,
"What's The Secret Sauce That Maid Brigade Offers Its Clients?"
"The quality and effectiveness of safe cleaning products has come a long way, especially with us since we started in 1996."
- Viv Holguin, Expert Home Cleaner
On the Check A Pro Radio Show today, Jim Klauck, aka Check A Pro Joe talks with Viv Holguin from Maid Brigade to answer the question,
"Do Green Cleaning Products Clean As Well As Toxic Chemicals?"
Green cleaning is much safer for both the homeowner and the cleaning sta...
"We have a lot of confidence in our products, but if a customer has a product that they preferred and will provide,you know,we typically are fine with it as long as make sure it's safe for our staff."
- Viv Holguin, Expert Home Cleaner
On the Check A Pro Radio Show today, Jim Klauck, aka Check A Pro Joe talks with Viv Holguin from Maid Brigade to answer the question,
"What Happens If The Homeowner Wants Maid Brigade To Use Homeow...
"It's safe, it's nontoxic,it's seal certified. FDA approved, EPA registered and has no V. O. C. or residues."
- Viv Holguin, Expert Home Cleaner
On the Check A Pro Radio Show today, Jim Klauck, aka Check A Pro Joe talks with Viv Holguin from Maid Brigade to answer the question,
"What Is Pure Cleaning And How Is It Different?"
Pure cleaning is much safer for both the homeowner and the cleaning staff.
"Our cleaning staff are highly trained professionals and we treat them as such."
- Viv Holguin, Expert Home Cleaner
Today on the show, Jim Klauck, aka Check A Pro Joe speaks with Viv Holguin from Maid Brigade and answer the question, "What Is The Culture At Maid Brigade?"
For more information about Maid Brigade in Westchester, New York - log on to Maid Brigade
or check them out at www.checkapro.com.
Visit Us At - ...
Episode 4
"Our pricing is on our website. You could also reach us, you know, by phone. We're available from 8 to 6. You could either email us text or call if you have any questions."
- Viv Holguin, Expert Home Cleaner
On the program today, Jim Klauck, aka Check A Pro Joe speaks with Viv Holguin from Maid Brigade and answer the question, "What Does It Cost To Have My Home Cleaned?" .
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