The Westminster Tradition

Inspired by the new podcast The Curiosity Shop, Alison, Danielle and Caroline take on the things they might never agree on — welcome to TWT Fight Club. 

In the ring: 

• Do academic and conceptual frameworks actually help public servants do their jobs, or are they a privilege that most people simply don't have time for?
• Central agencies: great idea, but are they delivering? The trio debates whether they're connectors ...

A new hypothetical scenario, this time from the big smoosh of middle management.

Imagine if... your Minister has announced a 15-day processing target, your team is already drowning, there's no cutting corners, and there's no extra resourcing. 

In this episode, Alison, Danielle and Caroline unpack the impossible balancing act of middle management in high-pressure public sector environments: communicating risk upward without sound...

How public can public servants be in the social media age? Is having a LinkedIn account a professional necessity, or a professional risk?

In this episode, Danielle, Alison and Caroline unpack the history, rules and realities of what public servants can say, post, share and support publicly. From LinkedIn humblebrags and anonymous Twitter accounts, to global political conflicts, the conversation explores how Westminster principles of...

In her first interview since the release of the NACC’s report into Robodebt, Deputy Commissioner Kylie Kilgour joins us to unpack her findings and what it all means for the public service. This is a rare chance to go beyond the written report with candid reflections on the conditions that led to one of most significant failures of public administration in Australia, and the complexities of the accountability process. 

In ...

On 11 March, the National Anti-Corruption Commission released its findings on Robodebt. It found that two of the six referred public servants engaged in serious corrupt conduct, and four did not. 

Caroline, Alison and Danielle discuss three things: the "low level" code of conduct failures that created the toxic soil in which corrupt conduct could grow; the detail of the NACC's findings on the Robodebt Six; and the harder, unres...

In our last episode on Mad Cow Disease, we take our final lessons from the public servicing of this massive health, agricultural and economic crisis. With the benefit of hindsight, we weigh the significant market interventions and public perception against actual transmission data. 

In this episode:

• What decision making looks like under radical uncertainty, where its government's job to keep things running.
• The massive supply...

It’s March 1996 and the UK Government announces that mad cow disease has been linked to human cases. Within days beef consumption falls by half, public confidence is non-existent, and ministers begin meeting in chaotic quasi-cabinet groups sometimes twice a day.

In this episode we discuss:

• How to brief best in the chaos of things changing by the hour 
• Whether policy should change when the risk hasn't changed, but risk p...

Few people come to policy officer positions with specific policy training. They might be teachers, lawyers, front-line workers or subject-matter experts. Who teaches us how to do policy work, and what policy actually is? Enter Salli Cohen’s brilliant new book, 'Rollercoaster: How to be a bloody good policy officer.'

In this episode we catch up with Salli about:

• Her one-word definition of policy.
• What it takes to be a genuine...

Part 2 of 4 on Mad Cow Disease: In this episode,  the cracks in enforcement are showing, panic is slowly boiling, and the science is catching up. 

What we cover: 

• The panic spike when BSE appears in domestic cats
• The danger of stopping at the legislation, without interrogating whether industry is complying and how you would know.
• The reassurance cycle – shock, anxiety, reassurance, repeat, and whether the Gover...

We kick off a new series on 'Mad Cow Disease', or Bovine Spongiform Encephalopathy (BSE), and what it teaches us about governing when the science is uncertain, the consequences are enormous, but the risks are very remote.

• Why BSE became a lasting symbol of government failure and secrecy, even though major inquiries later found decisions were largely science led.  
• Where to draw the line for regulatory settings with big marke...

We want to make lasting and meaningful change, but how do we get there? In this special episode Caroline interviews Frances Foster-Thorpe and Jason Tabarias about their insights into the skills and frameworks needed to tackle large, complex and ambitious reform.

We cover: 

• Biting off what you can chew by picking two of three factors: volume, cost, quality
• Examples of big Australian reforms that did and didn't hit the mark
• Lini...

Buy a sports car or start a podcast. It all could have gone the way of a new hobby, with audio kit languishing in a drawer. Instead, this podcast has become a study and celebration of the tricky craft of public service, and it's a source of pure joy for us. 

Reflecting on three years of TWT: 

• Humble and haphazard beginnings
• What’s changed since the Robodebt Royal Commission 
• Our favourite interviews, scandals, ...

In this Christmas special, Caroline, Alison and Danielle unwrap the public service’s most gear-grinding buzzwords, what they’re supposed to mean and what they have now quietly become. With words crowdsourced from the fine listeners of TWT, we talk:

• Big serious words and how their technical meanings have drifted
• The corporate visitors who arrived and never left
• Words that hide fear or indecision 
• How co-design can b...

Your shiny new promotion turns out to be more than you bargained for. 

In this scenario-based "Imagine if..." episode, Caroline and Danielle assume the role of a newly promoted manager who steps into a team they didn’t choose and some character-building challenges. 

⚠️ Mild trigger warning for the depiction of toxic colleagues - we've all had one!

We cover: 

• Walking the floor and gathering intel
• How to give the ...

When politics meets process, what’s a conscientious public servant to do? This “Imagine if…” episode puts Alison and Danielle in the shoes of a project manager caught between legality, leadership and media heat — and explores what good judgment looks like when everyone’s waiting to be told what’s important.

The first in an “Imagine if…” series as requested by listeners &m...

Demos has released a fascinating paper, The Human Handbrake, on the five human habits that stall public sector reform. In this episode we pick through each of them - fear, heroics, tribes, tidiness, and tempo - and test practical fixes from risk stratification to outcome-focused equity. Topics covered include:

• fear-driven risk culture and how to stratify risk
• safe-to-fail spaces vs non-negotiable protections
• policy hero incentives...

In our second change management episode, Danielle pulls apart the myth of the “minor” restructure and lay out a practical way to change without breaking the work. From function mapping and ministerial comms to union engagement and the “fourth trimester”, we consider how to make change stick with clarity and care.

• why six to nine months is realistic for restructures
• function before form and mapping real wor...

Danielle takes us on a romp through change management, starting, as with all good contrarians, with a challenge to the idea of ‘change management’ itself. 

Some of the ideas covered:

• Change is happening all the time in government, not just during formal "change management" periods
• Most people dislike uncertainty rather than change itself
• Mission and values-driven staff struggle most with macro changes that shift ag...

Our first live show at the wildly successful ANZSOG NRCOP Conference in Brisbane August 2025.

The conversation tackles head-on the structural disconnections between our regulatory and policy systems, particularly in federated models like early childhood education. How do we reconcile a Commonwealth pouring billions into subsidies while state-based quality regulators remain chronically underfunded? What happens when funding accessibi...