Targeting AI

The explosive popularity of generative AI has been accompanied by the question of whether developers are finding great uses for the new technology.

While the hype around GenAI has grown, the perception of its usefulness for developers has changed.

"Developers are eager to kind of embrace AI more into their complex tasks, but not for every part, and they're not open to the same degree," GitHub researcher Eirini Kalliamvakou said on ...

The growth of generative AI technology has led to concerns about the data AI technology companies use to train their systems.

Authors, journalists and now musicians have accused generative AI vendors of using copyrighted material to train large language models.

More than 200 musicians signed an open letter released Tuesday by the Artists Rights Alliance calling on AI developers to stop their "assault on human creativity."

While the...

From bias to hallucinations, it is apparent that generative AI models are far from perfect and present risks.

Most recently, tech giants -- notably Google -- have run into trouble after their models made egregious mistakes that reflect the inherent problem with the data sets upon which large language models (LLMs) are based.

Microsoft faced criticism when its models from partner OpenAI generated disturbing images of monsters and wo...

AI hardware and software provider SambaNova Systems seeks to put enterprise customers in charge of their data while using open source models.

A smaller competitor of AI hardware vendor Nvidia, the AI vendor is trying to distinguish itself by helping enterprises train and deploy large models that they can't train on Nvidia's systems.

"What we try to focus on is how do we actually create a hardware platform that allows these companie...

Generative AI vendors and investors have turned their attention from last year's innovative frenzy to ROI, monetizing the language models that have revolutionized the tech world in a short time.

That's the outlook on 2024 from Kashyap Kompella, founder and analyst at RPA2AI Research, who was a guest on the Targeting AI podcast from TechTarget Editorial.

"If we think about it, 2023 really was the year of shock and awe for AI technol...

The fear of AI technology eliminating thousands of jobs or affecting the hiring process continues to prevail in the age of generative AI.

While many believe that AI technology will augment workers, some are already seeing the effect of AI in the job market. Indeed, tech companies and other large enterprises have laid off thousands of workers in recent months, though staffing levels are mostly still higher than before the COVID-19 p...

Data labeling and annotation vendor Sama seeks to make an impact not only in the tech market but also in parts of the world where it's hard for people to partake in the digital economy.

As a women-led B Corporation chartered to do social and environmental good, Sama employs numerous people in countries such as Kenya and has created, said CEO Wendy Gonzalez on the latest episode of the Targeting AI podcast from TechTarget Editorial....

In the age of generative AI, Microsoft has become one of the lead investors after its massive investment in ChatGPT creator OpenAI.

Since Microsoft's $13 billion investment in OpenAI, the AI market has seen changes including a tilt toward smaller and open source AI language models. Meanwhile, the tech giant's venture fund, M12, (which did not take part in the tech giant's deal with OpenAI) is still keeping its eye out for other AI ...

When Juliette Powell and Art Kleiner started working on their book, The AI Dilemma: 7 Principles for Responsible Technology, generative AI had not yet exploded into the public consciousness.

But after OpenAI released its blockbuster AI chatbot, ChatGPT, in October 2022, the co-authors went back to revise their narrative to accommodate the sudden emergence of a transformative force in business and society, one that needs guidelines ...

With 2023 being the year for generative AI, 2024 will be the year the technology grows and develops.

Many industry experts think that instead of the hype slowing, it will blossom.

"In 2024, there will not be a trough of disillusionment with this tech, ever," said Mike Leone, an analyst at TechTarget's Enterprise Strategy Group, on the Targeting AI podcast from TechTarget Editorial. "We're jumping from hype to seeing productivity en...

Wide use of autonomous vehicles is far off in the hazy future.

But truck and "last-mile" delivery van fleets serving online shoppers are already using advanced AI technology to guide drivers to their destinations safely.

As Stefan Heck, CEO of Nauto, vendor of an AI-powered driver and fleet safety system, explained it on the Targeting AI podcast from TechTarget News, Nauto uses the same driving tools as autonomous vehicles, but lea...

Wayfair's machine learning strategy has been critical to its growth.

The online furniture retailer's machine learning and AI journey started in 2013.

"It was about 'We think we can do better business, make our dollars go longer if we actually optimize this toolkit,'" said Tulia Plumettaz, Wayfair's director of machine learning, during the Targeting AI podcast from TechTarget News.

Wayfair started with putting machine learning techn...

The tech industry is dealing with the implications of an executive order on AI signed by President Joe Biden Oct. 30.

The order aims to establish new standards for AI safety and security, while protecting the privacy of American citizens, promoting innovation and spurring development of responsible AI.

"It's really looking at developing guidelines and best practices really across the whole field," said Katherine Hendrickson, a se...

The success of an AI startup depends on not only the technology and the problem the startup seeks to solve within the market, but also the support it has from investors and venture capital firms.

One venture capital (VC) firm that prides itself on working closely with the founders of startups is Glasswing Ventures.

As an early VC firm, Glasswing is focused on investing in AI-enabled companies and what it calls "frontier tech" B2B c...

Customer experience chatbots that not only fail to deliver but also fall short of their human counterparts are the bane of CX designers' vision of an automated future.

Now, the arrival of generative AI technology is promising to correct dysfunctional chatbots' missteps, ease the burden on overworked and underappreciated human customer service agents and satisfy frustrated consumers.

But CX expert Don Fluckinger, a veteran tech jour...

Oyster is keeping its distance from the generative AI craze, at least for now.

When the vendor, whose platform helps companies with hiring, paying and managing employees in 180 countries around the world, recently came out with a new chatbot, Pearl, it fueled it with basic conversational AI, not the generative variety.

That's largely because Oyster wanted to skirt generative AI's by now well-known risks of outputting inaccurate and...

Much of the world became aware of generative AI and large language models with the release of Dall-E and ChatGPT last year, but Conversica CEO Jim Kaskade has known about the technology since 2019.

During a walk with a top AI executive at Google, Kaskade said he learned about a lot about where the tech giant was heading with generative AI technology.

Once he became CEO of the AI vendor specializing in digital assistants, he looked ...

AI technology has become a “turtles all the way" down problem.

It's a dilemma in which AI technology is created to solve a particular problem. But in order to test the first AI tool, the tester has to use another AI technology, and then a third, and so on.

According to Johna Till Johnson, CEO of advisory and IT consulting firm Nemertes Research, most enterprises try to avoid this problem by first providing proprietary data to the i...

Whether AI is good and helpful or evil and dangerous is the stuff of endless debate in tech circles during this year's "generative AI moment."

In the movies, though, it's been pretty consistent: AI is the kind of malevolent force as embodied the HAL 9000 computer in the 1968 sci-fi classic 2001: A Space Odyssey.

But CX analyst Liz Miller of Constellation Research, who recently wrote a blog about AI and the movies and Salesforce, sa...