Leading Real Change

Leading Real Change

Welcome to the Leading Real Change podcast with host Dr Jacqueline Kerr, an expert in workplace culture change. I interview dedicated and passionate Changemakers about their careers, how they lead change, and what leaders can do today to make a difference to build healthy, inclusive workplace cultures for all. I am excited to share these examples of real workplace change with you. You’ll learn about effective strategies that are working and how to overcome real barriers to change that challenge us everyday. I hope you’ll feel inspired and more confident to keep leading change in your workplace. Please share this podcast with other HR, DEI or ERG leaders who you know are working hard, but are struggling to have impact, and need more support to effectively create a thriving workplace culture for all today.

Episodes

March 15, 2025 40 mins

This is a story for sustainability leaders who are at a crossroads. If you are struggling to make progress on your net zero emissions and create business value from your leadership strategy, this story is for you. It paints a picture of the world that already exists that you can discover and unlock to have more impact at scale. You may not be there today, but this story shows it is possible, when you look for answers in different p...

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In this season finale of the Leading Real Change podcast, we wrap up this season focusing on culture change with Kate Ebner, CEO of The Nebo Company, a leadership development firm.

Kate shares how she takes leaders through the process of leading culture change. It starts with vision exercises that includes admitting what is not working right now, as well as highlighting our strengths that can be built upon. The willingness to admit...

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In this week’s in-depth episode of the Leading Real Change podcast, I discuss the value of incentives with behavioral economics professor Uri Gneezy, who is also the author of the book ‘Mixed Signals: How Incentives Really Work’.

In this episode, Uri explains how incentives really work, as they often don’t deliver the results we expect. In fact, they can backfire. Should you charge more in hot weather for a cold drink or charge les...

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This week’s eye opening episode of Leading Real Change talks all thing equity with CEO and gender economist Katica Roy of Pipeline.

Pipeline offers natural language processing to detect bias in promotion review documents and then presents managers with the results. This changes the conversation from are you unintentionally perpetuating bias, to are you intentionally choosing to make inequitable promotional decisions?

Our conversati...

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In this week’s down to earth episode of Leading Real Change, Founder Art Shaikh shares his philosophy and practice of building relationships to prevent burnout and inspire loyalty.

Circleit is a company that sends communications across the generations. For example, before a relative passes on they can prepare communications to share with loved ones long after they are gone.

This is a unique mission that has inspired many employees ...

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In this week’s inspirational episode of the Leading Real Change podcast, Stephanie Mercado CEO of the National Association of Healthcare Quality shares how her organization transformed healthcare quality from compliance to competencies and career paths that lead to greater improvements and employee engagement.

Key takeaways include:

Moving beyond compliance as a box checking exercise involved creating a list of competencies that wo...

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In this week’s invigorating episode of the Leading Real Change podcast, Kelly Robinson, CEO of Panna Knows Recruiting, describes her journey to becoming a more supportive and compassionate leader. Instead of constantly trying to prove her worth, she now values her time and contributions and helps her staff do the same. She focuses on her staff so they can focus on their clients. It’s a win win.

Key take aways include:

  1. **Transit...
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In this week’s in-depth episode of the Leading Real Change podcast, Karen Price of Progress Software provides very practical tools to define your personal values and how companies can support employees to align their values to create greater energy and purpose at work. Key take aways include:

  1. **Aligning Personal and Corporate Values**: Karen emphasizes the importance of aligning personal values with those of the organization. F...
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This heart warming episode of the Leading Real Change podcast with Jennifer Harris Kroll talks about her burnout journey and how her company, Anthill, supported her through it. This led to her team becoming more focused and productive, and at the end of the day, Jennifer is a better leader following this experience.

Key take aways include:

  1. Women’s health care: Jennifer found a functional nurse practitioner who could diagnose he...
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This week’s thought provoking episode of the Leading Real Change podcast discusses the problem of work place toxicity with CEO Jared Pope. Work Shield provides an end to end solution to worker misconduct issues, handling the issue with speed and care, while also not expecting internal staff to be experts in navigating these complex waters. Here are key takeaways that left me inspired and thinking deeply:

Root Cause Analysis: Jared ...

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This week’s exciting episode of the Leading Real Change podcast includes insights from Melissa Cooper on her career journey and the evolving landscape of global employment led by Globalization Partners. Here are 10 key takeaways:

1️⃣ Passion for Account Management: Melissa discovered her love for account management and international business, finding her place in the work world.

2️⃣ Pioneering the Employer of Record Industry: Melis...

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In this week’s eye opening episode of Leading Real Change podcast, Dr. JB, an Emergency Medicine Doctor, shares insights on how Virtual Reality is becoming a game-changer in fostering psychological safety for healthcare heroes.

Key Takeaways include:

  1. Healthcare Professional Burnout: Burnout among healthcare professionals is a significant issue, with a mental health crisis leading to high suicide rates among doctors.
  2. Impact of C...
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This week’s engaging episode of the Leading Real Change podcast brings a dynamic conversation with Kim Rohrer and Tony Jamous of Oyster who spill the beans on "Building a People-First Organization from Top to Bottom." 🌐✨

🚀 Key Nuggets of Wisdom:

1️⃣ Beyond Fixing, Impact Building: Tony highlights the goal isn't just fixing one company but creating a ripple effect to teach others how to do it right.

2️⃣ Leadership Evolution: Tony ...

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In this week's enthralling episode of the Leading Real Change podcast, I am thrilled to share insights from the incredible Roza Szafranek, a psychologist and expert in transforming startup cultures plagued by high turnover. Key takeaways include:

  1. Universal Human Needs: Roza emphasizes that, while every company is unique, there are common patterns in human needs that can be harnessed to create replicable solutions.
  2. Internal Tran...
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This week’s amazing episode of the Leading Real Change podcast features Aaron Tabacco, Director of Staff Experience at the University of California San Francisco Department of Medicine. He shares how despite being at the center of the pandemic from a medical, public health, and educational standpoint, his department has shown increased employee engagement year after year. Aaron’s examples of how to create connections in a hybrid wo...

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This week’s heart-warming episode of the Leading Real Change podcast, features SVP of Baron’s Market Rachel Shemirani who shares how her company managed change through the pandemic and beyond, setting a new standard of employee care. Key takeaways include:

  1. Family Business Success: Rachel shared that working with family requires learning boundaries, but maintaining success is measured by still enjoying Thanksgiving together.
  2. Pro...
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In this week’s enlightening episode with Olivia Wagner, the author of "Right Leader, Right Time," we delved into the fascinating concept of FABS leadership: Fixer, Artist, Builder, and Strategist. Here are the key takeaways from this informative discussion:

  1. Fixer Leader: The Fixer thrives in challenging and chaotic situations. They don't shy away from troubled circumstances but instead embrace them, seeking to identify root cau...
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This week's episode features a fascinating conversation with Kim Scott, author of "Radical Candor" and "Just Work". We dive into the essence of candid communication and battling bias in the workplace. Here are the key insights:

  1. Work-Life Synergy: Work and life are interwoven, each enriching the other. A harmonious blend leads to personal and professional fulfillment.

  2. Radical Candor Unveiled: Radical Candor is the...

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This week’s thought-provoking episode features Julia Boorstin, the author of "When Women Lead." Her reflections on the power of female leadership shed light on how women are changing the corporate landscape. Here are some eye-opening takeaways:

  1. Work-Life Balance Empowers: Julia's ability to be both a dedicated professional and present for her children shows that work doesn't have to be all-consuming. It's about finding a balanc...
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This week's enlightening episode features Helen Kupp, author of "The Future of Work." Her perspectives on reshaping work dynamics are a game-changer. Here are some key takeaways:

  1. Inclusivity in Idea Solicitation: Helen's question of how to gather more ideas and voices without forcing individuals to be overly assertive is pivotal. Creating an environment where everyone's input is valued is the way forward. 🗣️🤝

  2. Work Built fo...

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