What It's Like To Be...

What It's Like To Be...

Curious what it would be like to walk in someone else’s (work) shoes? Join New York Times bestselling author Dan Heath as he explores the world of work, one profession at a time, and interviews people who love what they do.

Episodes

November 4, 2025 32 mins

Calculating electrical loads, getting zapped by 277 volts, and savoring the freedom of the skilled trades with Doug Powell, a master electrician. Why are blue-collar professions growing increasingly more attractive? And what are the telltale signs of a hack electrician?

Doug runs Lumen Brothers Electric Company with his business partner, Josh.

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Scaling outfield walls to pick off home runs, bouncing between La Quinta hotels and sleeper buses, and chasing the dream of the majors with Trayvon Robinson, a professional baseball player. What superstitions did he live by? And what did he do to make SportsCenter in his major league debut?

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October 7, 2025 33 mins

Monitoring global networks of seismometers, evangelizing for stronger buildings instead of better predictions, and measuring LA's slow crawl toward Alaska with Lucy Jones, a seismologist in Southern California. Why does she begin counting when she feels the earth start to shake? And how did a nuclear test ban treaty end up boosting the science of earthquakes?

Lucy is author of the book The Big Ones: How Natural Disasters Have S...

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September 23, 2025 33 mins

Butchering whole alligators, costing out every plate down to the garnish, and perfecting grilled sweetbreads with Cindy Wolf, an executive chef. What was it like to cook for Julia Child? And what popular item does she wish she could purge from the menu?

Dan's latest book is Reset: How to Change What's Not Working. It's out in hard cover and as an audiobook.

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September 9, 2025 32 mins

Writing for the ear rather than the eye, racing to meet teleprompter deadlines, and recasting lost memories as timeless advice with Stephen Krupin, a speechwriter. What was it like to write speeches for President Obama? And when can a speaker's desire for "authenticity" go too far?

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August 26, 2025 33 mins

Crafting floral masterpieces that disappear within hours, dealing with the eccentricities of wealthy clients, and making 3am runs to the flower market with Paul Hawkins, a floral decorator in England. Why is it a no-no to mix red and white flowers? And what's it like to design floral decorations for royalty?

You can see some of Paul's work on his Instagram page.

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August 12, 2025 33 mins

Cracking automotive mysteries one diagnostic code at a time, mastering the art of quoting complicated repairs, and playing the "what kind of noise is it?" guessing game with Justin Snodgrass, a car mechanic who owns his own shop. Why should $19.99 oil changes make you suspicious? And why might your local car mechanic decline to work on new cars?

IF YOU LIKE THIS EPISODE: Check out what it's like to be a forensic accou...

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July 29, 2025 37 mins

Counting out pills in fives, working with million-dollar drugs, and ensuring the right medication in the right dose gets delivered at the right moment with Rose Davin, a pharmacy technician in Rochester, New York. What are the layers of protection that prevent pharmacy employees from absconding with opioids? And what happens if a technician accidentally drops a pill on the floor?

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July 15, 2025 37 mins

Forecasting what a business will earn and spend, allocating resources among teams clamoring for more, and practicing professional skepticism without killing the vibe with Steve Love, a chief financial officer. What does it feel like to confess to a board of directors that you've made a potentially catastrophic error? And what happens when business leaders accidentally release non-public information?

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July 1, 2025 30 mins

Boiling briskets for five hours, escorting obnoxious customers to the door, and preserving the ritual of saying "hello" with Steven Peljovich, who runs Michael's Deli in Boston. What makes a deli different from a sandwich shop? And, until recently, why did he resist taking orders online?

Read The Boston Globe story that Steven mentioned about longtime customer Rita Manor.

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June 17, 2025 34 mins

Choreographing massages to Mozart, enforcing cancellation policies with beloved clients, and shutting down callers seeking "undraped sessions" with Allissa Haines, a massage therapist. What made her cry in her car after one particular house call? And what is "effleurage”?

In this episode, Dan recommended The Work of Art by Adam Moss, a book about how artists make their work. Check it out here.

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June 3, 2025 37 mins

Scaling three-story rope ladders up the sides of ships, memorizing every rock and current in a harbor, and narrowly avoiding catastrophic collisions with Captain Grant Livingstone, a retired harbor pilot. What do you do when your engine and anchors fail in heavy fog? And how do you dock a ship the size of the Empire State Building?

Grant and his twin brother Captain George Livingstone co-authored the recent book Shiphandling, The Be...

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May 20, 2025 38 mins

Comforting patients as they prepare to transition, navigating end-of-life regrets and frayed relationships, and providing support and advice for fearful families with Heather Meyerend, a retired hospice nurse. How does she know when the end is imminent? And what has the work taught her about the different ways we deal with death?

Heather is a contributing author to the book Resilient Faith: Dare To Believe. She was also profiled in ...

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May 6, 2025 36 mins

Calming scared cats with pheromone sprays, advising families how to balance their pet's well-being with budget realities, and diagnosing mysterious animal maladies with Dr. Hindatu Mohammed, a veterinarian in Austin, TX. What breed of dog, when having its nails clipped, responds as though it's being murdered? And how did an injured ant shape her career choice?

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April 22, 2025 31 mins

Tracing mysterious errors to their source, jousting with product managers, and rolling out new features (without breaking the old ones) with Taylor Hughes, a software engineer. How did one failed software fix ruin Christmas for kids around the country? And what is "spaghetti code"?

Taylor is currently a co-founder and the CTO at Hypernatural.ai.

IF YOU LIKE THIS EPISODE: Check out what it's like to be a forensic accoun...

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April 8, 2025 35 mins

Mediating pickleball noise disputes, shepherding communities through thorny decisions, and practicing radical pragmatism with Martha Bennett, city manager of Lake Oswego, Oregon. What is it that makes public hearings so noxious? And what's the difference between "Big P" and "Little P" politics?

IF YOU LIKE THIS EPISODE: Check out what it's like to be a high school principal, a PR crisis manager, or a tu...

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March 25, 2025 35 mins

Pouring pints for thirsty tourists, defusing situations with drunk patrons, and finding flow in the Friday night rush with Brian Wynne, a barman in Dublin. What caused one customer to throw a dog at Brian? And what is "craic"?

If you'd like to reach out to Brian, email Dan at dan@whatitslike.com

IF YOU LIKE THIS EPISODE: Check out what it's like to be an ice cream truck driver, a stand-up comedian, or a London cab...

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March 11, 2025 40 mins

Zapping parts of the brain to know where to cut, operating a mouth-controlled microscope that's worth more than a house, and carrying the weight of life-or-death decisions with Dr. Alfredo Quiñones-Hinojosa, a brain surgeon at the Mayo Clinic. How do you preserve a mathematician's expertise when removing tumors? And how did he go from picking tomatoes to performing brain surgery?

Dr. Q wrote about his remarkable journey to...

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February 25, 2025 35 mins

Commanding a floating city of 5,000 sailors, intercepting Houthi missiles in the Red Sea, and stripping rank from sailors who cross the line with Captain Chris "Chowdah" Hill, commanding officer of the USS Dwight D. Eisenhower aircraft carrier. How do you stop a fighter jet in 2-seconds? And what are “midrats”?

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February 11, 2025 28 mins

Singing cleanup songs, tiring out kids before naptime, and battling the "babysitter" stereotype with Brenda Hawkins, a daycare owner in Maryland. How has childcare changed over the years? And what is a "dope and drop"?

WANT MORE EPISODE SUGGESTIONS? Grab our What It's Like To Be... "starter pack". It's a curated Spotify playlist with some essential episodes from our back catalogue.

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