Centered on Health 4-10-25 - Value of Tele Health in Medicine with Dr. Sharon Jedel.

Centered on Health 4-10-25 - Value of Tele Health in Medicine with Dr. Sharon Jedel.

Episode Transcript

Speaker 1 (00:01):
It's now time for Centered on Health with Baptis's Help
on Use Radio.

Speaker 2 (00:05):
Wait for EJS. Now, here's doctor Jeff Tubbler.

Speaker 3 (00:11):
Good evening, everyone, and welcome to another episode of Centered
on Health with Baptists Help here on News Radio eight
forty whas. I'm your host, doctor Jeff Tublin, and we're
joined as always by our producer, mister Jim Fenn, who's
waiting to take your calls to talk to our guests
this evening. Our phone number is five oh two, five
seven one, eight four eighty four if you want to

(00:32):
call in and be a part of the show. Every day,
there are advancements in how we treat our patients, narrowing
in on niche ways to enhance the patient experience in
both specialty focus and access, and our guest tonight is
an expert in both of those. Telehealth medicine is increasing.

(00:53):
We're aware of video calls, zoom calls, and in fact
it's been a sixty three in fold increase in the
use of Medicare telehealth from eight hundred and forty thousand
visits in twenty nineteen to over fifty million in twenty twenty.
And tonight we have doctor Sharon Jeddell, who is a
clinical psychologist. She is a graduate graduate of Tufts University,

(01:14):
with a doctorate in clinical psychology from Yeshiva University and
a post doc fellowship at Cornell in trauma and PTSD.
She moved to Chicago in two thousand and six and
has worked in GI for over fifteen years. She now
works with Comprehensive Gasho Intestinal Health, started by two very
close friends of mine, Doctor Jedell, This is a real
treat for me, bringing all three of my worlds together, Atlanta, Chicago,

(01:38):
and Louisville.

Speaker 2 (01:39):
So welcome to the show.

Speaker 1 (01:41):
Thank you, it's really good to be here.

Speaker 3 (01:44):
Well, doctor Jeddell, we are so excited to have you because,
as I mentioned in the beginning, these niche areas of
providing this expert care is becoming so so helpful in
treating patients. But tell us a little bit about you
and your journey of how you decided to do what
you're doing.

Speaker 1 (02:03):
Sure, so, I was one of those slightly annoying people
who knew what I wanted to do. Around the age
of eleven or twelve, I knew I wanted to be
a psychologist at that young age, and in fac with
a dear friend of mine in Atlanta, Georgia. We created

(02:24):
our very own psychology business, during which we listened to
friends problems during library time. So that was the segue
in this career. The funny thing is I never planned
to get into the area where I ended up in now.

(02:49):
I did my graduate work, as you mentioned, in New York,
and then I moved to Chicago to be closer to family.
I was here unemployed, perhaps not the best decision to
move to another city without a job, but found a
position at Rush University Medical Center where at the time

(03:11):
Ali Keshavarzian was the head of gastro entrology and hepatology,
and he, I believe at that time was the only
he had the only department at that time in all
of Chicago that hired a psychologist who would specifically work
with patients who had gastro intestinal illnesses and diseases. So

(03:35):
this is going back two thousand and six, so nearly
twenty years ago.

Speaker 3 (03:41):
Yeah, and you know, as a gastroententrologist, I obviously find
this fascinating to have this dedication to such a focus.
But for our listeners who are kind of listening in
the Kentuckyana area. You're able to provide this service even
from where you are, is that correct?

Speaker 2 (03:58):
To our power population?

Speaker 1 (04:01):
I can One of the I suppose, if you want
to say, one of the benefits of the COVID pandemic
was what we now refer to as telehealth, in which
a psychologist, well many providers, but for my purposes, I
can treat people via telehealth so on a something similar

(04:23):
to zoom. And there is also what's called SI PACKED,
which stands for the Psychology inter Jurisdictional Compact, And that's
just a it's really an interstate agreement that allows someone
like myself to practice telehealth or telepsychology across state lines

(04:44):
without needing a license, a separate license in another participating state.
There are I believe thirty nine US states that are
within this SI PACKED organization right now. So as a
clinician in Illinois, I can treat via telehealth anyone who

(05:06):
lives in Kentucky as well as the other thirty eight
states under SYPACKED.

Speaker 3 (05:13):
It's a fantastic resource. So I just I'm probably going
to have you say that a couple times throughout the show,
just so as people are joining us at different points
that they know that this is.

Speaker 2 (05:21):
Applicable for them.

Speaker 3 (05:23):
But as a gasotroologist, I'm going to admit that this
is still a.

Speaker 2 (05:28):
New term evolving for me.

Speaker 3 (05:30):
But gastro psychology, what is that and what does it mean?

Speaker 2 (05:34):
And why does GI need it?

Speaker 1 (05:37):
Yes? Okay, So I'm going to answer that by actually
starting with health psychology, which is almost a way to
think of the parent to gastro psychology. So health psychology
looks at the overlap between psychological factors and physical health,
and health psychology puts an emphasis on how behaviors, emotions,

(06:03):
physiological factors all work together to influence one's physical and
mental health. So a common example within health psychology is
a patient with heart disease. So, for example, a health
psychologist who may be referred to patient who's had a
heart attack would want to understand and be interested in

(06:28):
any genetic or family history of that patient, the patient's
lifestyle and behaviors. Do they smoke, what is their diet like,
do they exercise any ongoing stressors that may be playing
a role in their mental health, and really work with
all of these in trying to help the patient improve

(06:53):
their quality of life both from a physical and mental
health standpoint. Okay, so now we think about gastro psychology,
and it is a funny term, but that is sort
of one branch of health psychology. And what gastro psychology
does is to apply the health psychology principles to patients

(07:16):
who have gastro intestinal symptoms and disease. So you know,
and what's been really interesting is how the past just
couple of decades have really witnessed quite a surge in
gastro psychologists nationwide. So if we go into detail, and
I'll just give you a few components of gastro psychology,

(07:40):
I like to think of it as having a few components.
The first would be how interconnected the brain and gut are, right,
So this refers to what's called the brain gut access,
and that's just a really fancy term for what is
bi directional, so that the gut communicates with the brain

(08:01):
and the brain communicates between to the gut, and each
of them can influence the other. So I mean, it's
it's pretty pretty incredible when you think about it. To
flesh it out a bit, you could have a patient
who has irritable bowel syndrome. That person may experience worsening

(08:21):
symptoms because of of a work deadline. Again, so they
may have this increased stress and anxiety around the work deadline.
That stress and anxiety that they're experiencing in their brain,
if you will, or through their perception, can influence motility,

(08:43):
how slow or fast things go through their gut. So
the stress of the deadline may cause them to have
more diarrhea, or it may cause them to have constipation.
So really that the brain gut access is just a
way of thinking about how the brain's emotional and cognitive centers,

(09:04):
if you will, are linked to the gut through many
many different pathways. That's component one of gastros psychology.

Speaker 3 (09:16):
Well, I will tell you doctor Jedel, I w want
to take a quick break. I know as a gas
from trologist that that is extremely important and we're going
to get to hear from you sort of how you
approach those causing symptoms. Well, here the other components. In
just a moment, you are listening to Centered on Health
with Baptist Health here on news radio eight forty whas.
I'm your host, doctor Jeff Tublin. Our phone number five

(09:37):
oh two five seven one eight four eighty four if
you want to call in we're talking with doctor Sharon Jadell,
who is a GI psychologist and will be right back.

(09:59):
Welcome back, who centered on health with factors Health here
on news radio eight forty whas. I'm your host, doctor
Jeff Tulblin, and we're talking tonight with doctor Sharon Jadell,
GI clinical psychologists talking to us about the brain got
access and GI conditions and what she can treat. Phone
number five oh two, five seven one eight four A four.

(10:20):
Our producer mister Jim Finns on standby to pat you through. So,
doctor Jodell, welcome, welcome back. Right before the break, you
were breaking down for us gastro psychology and the components
you talked about the brain got access and before we
kind of jump into the things that you treat, what
are the other components you were telling us about.

Speaker 1 (10:41):
Sure, so the second component of the gastropsychology would just
essentially be the various psychological symptoms that can arise with
patients who have gastro intestinal illnesses and diseases, So anything
ranging from anxiety, ussian stress, trauma related to some of

(11:04):
the illness. And then finally, the third component of gas psychology,
I think is really the general knowledge that the psychologist
or clinician has about the GI condition, as well as
the opportunity hopefully for the clinician to interact with a
multidisciplinary team.

Speaker 3 (11:27):
And I love that, and we may get back to
kind of talking about who's on that team with you.
But so for our listeners, we're talking about GI in general,
but I know we're going to go into some specifics
with some of the specific things, but one of the
general range of different GI conditions that a GI psychologist
can help a patient with.

Speaker 1 (11:48):
So there really is no limit in thinking about the
patients I've worked with over the past it's about actually
nineteen years. I have seen patients who have inflammatory bowel disease,
so that would be Crohn's disease, alternative colitis. I've worked
with a lot of patients who have irritable bowel syndrome.

(12:12):
I've worked with patients who have a fear of vomiting
or nausea that hasn't been able to be treated effectively
with medication. I've worked with patients who have what's called diverticulitis,
patients with gastroparesis, with Celiac disease, so really a wide

(12:34):
range of patients who have any number of gastro intestinal conditions.

Speaker 2 (12:40):
Yeah, it sounds like my clinic this afternoon, right, Yeah,
that's amazing.

Speaker 1 (12:46):
I can see them on health.

Speaker 2 (12:49):
That would be amazing.

Speaker 3 (12:50):
So I hope everybody's listening because and let me segue,
Let me sidetrack and segue for just a second, because
for somebody who's listening to this show, and you know,
most of us throughout our life are going to have
some GI condition.

Speaker 2 (13:04):
So how does.

Speaker 3 (13:05):
Somebody process Like I have my primary care physician, I
have my gastrom trologists, who out there listening should be
saying to themselves, you know, maybe I could really benefit
from this service.

Speaker 1 (13:18):
That is an excellent question. So I think if somebody
is aware that stress, anxiety, depression may be either contributing
to their symptoms. So the patient who, for example, like
I was referring to before, every time a work deadline
comes up, he notices that his symptoms get worse. That

(13:40):
would be somebody who I might work with, or a
patient who has an illness that is causing a lot
of stress, anxiety or depression in their life personally in
their relationship with their spouse or their children or their friends.
That could be somebody with whom I might work. So

(14:02):
I think anyone who is diagnosed with a GI illness
who is also aware that psychological symptoms or factors are
playing some sort of role, cause or effect within their illness.

Speaker 3 (14:18):
I think that's I think that's great because I think
you know, as you certainly know, and as most of
our listeners who do have any GI issues, they can
oftentimes be chronic, so they can sometimes be more impactful
on their life in different ways at different times in
their life. But one of the ones I know that
you really focus on, and for me, this is near
and dear to my heart because as the gas strology

(14:40):
side of things, this is my specialty is inflammatory BAYL disease.
And you mentioned Crone's disease and ultert of clitis, and
you know, anybody that has that or knows somebody with it,
knows that this can be a very difficult thing to
manage and happens oftentimes to young patients. So what's unique
about IBD that interests you that and what do you

(15:01):
see as sort of the most things you work with
with patients who have IBD.

Speaker 1 (15:07):
Sure, So IBD patients suffer from, like you said, it
is a chronic condition that really can wax and wane
over the course of their life. So at times, weeks, months,
even years, they may be completely asymptomatic and be doing fine,
and then another time they may flare and have symptoms

(15:29):
like fevers, diarrhea, constipation, pain, and so one. So what
I'll just first start out with is the types of
issues that often come up with IBD patients. From a
psychological perspective. For example, there's increased rates of depression due
to the impact that the disease has on the person's

(15:49):
quality of life. A patient with IBD may have increased
anxiety because they have no idea when they're going to flare.
They have no idea if the flare is going to
be a worse flair than before, will it cause them
to need more severe medication, will they need to have surgery.

(16:11):
A lot of IBD patients have shame and embarrassment around
their illness because, let's face it, typical symptoms are not
something that we talk about at dinner parties or you know,
at the proverbial water cooler. And then there are patients
who've also had a lot of difficulty navigating the disease

(16:35):
impact on work on home life, on dating. As you said,
it's often among younger people when it's first diagnosed, so
it really can include anything from increased anxiety, stress, depression.
There are a subset of patients who have also had

(16:56):
a lot of trauma over the years with their metal experiences,
either because of a misdiagnosis or because of a hospitalization
that had complications. So it's really a large number of
psychological factors that can come up.

Speaker 3 (17:14):
And what kinds of things can you do with patients?
You know, I know certainly in person, but through this
telehealth system that you do. What kind of strategies do
you give patients? How do you really evaluate them over
this platform?

Speaker 1 (17:32):
Yeah, so I really work pretty similarly on telehealth as
I would if the person and I are in the
office together. I work from what's called an integrative standpoint,
so I incorporate a number of different theoretical orientations into
my work. Some of that work includes strategies for coping

(17:56):
with stress, for coping with anxiety and depression. We talk
about ways to modify, when possible, any of the stressors
in their lives or the negative impact that the disease
is having on their life. At times, we work on

(18:17):
a general area that I refer to as acceptance, which
is coming to terms with the fact that the disease
is chronic and that there's a lot of unknowns. So
it's really a combination of some techniques for managing their

(18:38):
psychological symptoms as well as gathering an insight into why
they are feeling the way they are, and then trying
to put the two in practice together.

Speaker 2 (18:50):
And do you find that.

Speaker 3 (18:53):
When somebody utilizes your services, that this is something that
they can do for six months and you give than
the tools to do on their own, or do you
find that this becomes like a long term follow up
or what's sort of the average amount of sessions, how
often and how do you navigate that.

Speaker 1 (19:15):
So the answer to that question actually is both. I
have worked with some patients who have crones or a
sort of collidis very short term. They come in, we
address some current issues, develop some strategies ways to improve
their life, and then they feel like it's sufficient. In

(19:38):
other cases, patients have started out with a focus on
let's say Crohn's disease, and then the treatment has evolved
into maybe talking about non disease factors and even though
they're not related to the disease. I still think that
everything's connected, and so there are ways in which it's

(19:59):
still inter related. But the treatment can and does at
time evolve into talking about other factors of their life.
And that treatment can be much longer than two months
or six months, and can go on for a year
or three years. So it really varies.

Speaker 3 (20:18):
And what's your experience been in terms of how the
primary gastroentrologists or the primary care physician, how are they
involved in what you're doing.

Speaker 2 (20:28):
Is it a completely.

Speaker 3 (20:29):
Separate process that you do with the patient or is
it integrated into what they're doing specifically with their other providers.

Speaker 1 (20:39):
So I am currently in a practice called comprehensive gastro
intestinal health. This practice was started by, as you said,
a dear friend of yours territory back in September of
twenty eighteen. And what's really really unique and just incredibly

(21:00):
effective about this practice is that it really seeks to
treat the whole person by offering a multidisciplinary approach. So
what does that mean. Well, in our clinic, we have gastroentrologists,
we have nurse practitioners, we have dietitians, and then the

(21:22):
behavioral health piece which is myself and my colleague, and
then we also have a nurse who serves as a
behavioral coach, if you will, So we are constantly interacting
with one another. And a patient who may again have
a diagnosis of crone's disease, goes to the dietitian because

(21:45):
he wants to learn about how to better control his
diet when he's flaring. Then he may or at the
same time, he may also be referred to me because
he feels that every time he flares, it wreaks havoc
on his marriage or on his experience at work. So
within my practice, we are able to interact with each

(22:08):
other regularly, and all all disciplines, if you will, related
to ul sort of colitis or chrome's disease are our address.

Speaker 3 (22:20):
You know, it's such a such an incredible model, and
you know, as you said, I've known doctor Troy for
a while, and I think it's amazing that you're taking
what we all feel instinctively, which is all these different
areas should be communicating with each.

Speaker 2 (22:32):
Other and doing that.

Speaker 3 (22:34):
Doctor Jael, we're going to take a quick break here.
I want to let everybody know that you are listening
to centered on help with Baptist Help here on news
radio eight forty WHAS.

Speaker 2 (22:43):
I'm your host, doctor Jeff Tublin.

Speaker 3 (22:45):
We're talking with doctor Sharon Jadell, who is a GI
clinical psychologist, and we are still available for questions five
oh two, five seven one, eight four eighty four.

Speaker 2 (22:54):
If you want to call in and join the conversation,
we'll be right back.

Speaker 3 (23:11):
Welcome back to Centered on Health with Baptist Health here
on news radio eight forty WJS. I'm your host, doctor
Jeff Tublin, and tonight we are talking with doctor Sharon Jadell,
who is a GI clinical psychologist who is talking to
us tonight about all sorts of GI conditions. And I
just want to remind people, if you are listening or
just joining us, that doctor Jedell is out of Chicago,

(23:34):
but she provides these telehealth services regarding psychological issues with
regards to these GI symptoms. So if you are listening
and doctor Jedell will give us her her office number,
please take advantage of this if it's something that feels
right to you, Doctor Jedell, welcome back. I do I
do want to talk a little bit about a different condition,

(23:57):
which is IBS or other chronic symptoms we talked about IBD,
which is inflammatory biwel disease. Irritable bowel syndrome is certainly
very very common, and tell us a little bit about
what gut directed therapy is and what you're doing along that.

Speaker 1 (24:16):
So, gut directed hypnotherapy. This is actually my colleague Jed Foster,
who also works here at Comprehensive gastro and Testinal Health.
He works with patients on gut directed hypnotherapy, which is
a mouthful, but it is actually one of the best

(24:37):
interventions for irritable bowel syndrome, in part really because it's
evidence based, meaning there have been a lot a lot
of studies showing that gut directed hypnotherapy is very effective
in actually reducing symptoms of IBS as well as improving
quality of life. So, gut directed hypnotherapy is a specialized

(25:03):
type of hypnotherapy. It uses a combination of relaxation and
what's called guided imagery to target the brain gut access
what I was referring to before, and one of its
purposes is really to alleviate IBS symptoms, to help the

(25:23):
patient relax given that again we know that anxiety and
stress can exacerbate symptoms and Gut directed hypnotherapy is also
aimed at really improve improving the functioning of the GI system,
and it is an eight week protocol. Also, my colleague

(25:43):
does this on telehealth and patients really find it helpful
and the science is there to support it.

Speaker 3 (25:52):
You know, I was just gonna I was just going
to comment on that, which is I think that's really
interesting and sort of very excited to hear that you know,
there's evidence base for these because I think instinctually we
all know that these things are really important, but I
think for you know, some patients, it really helps to
know that it's actually been tested and that these therapies work.

(26:15):
And I think that you know, people should be aware
of them and they should take advantage of them. And
then I know that you do work over zoom with
other GI conditions, give us a general flavor of some
of the things that patients might be seeing you for
and what some of your techniques might be.

Speaker 1 (26:34):
Sure, So, as I mentioned I think a little while
ago before one of the commercial breaks, I really work
with a very wide range of patient conditions. We've mentioned
a couple, but then there are a number of others
like celiac disease, what's called diverticulitis, what's called gastroparesis, and

(26:59):
any of these conditions may result or may exist alongside
a patient's anxiety depression, or may may be exacerbated by stress.
So what we're doing in our sessions is really trying
to a identify what about the illness is causing depression

(27:23):
or anxiety b C. If we are able to either
modify the stressor and if not, or the depression or anxiety.
If not, then at least try and help the patient
cope more adaptively with the depression or anxiety. And more

(27:47):
adaptive coping can in turn result in decreased symptoms of
depression or anxiety. So one example for it would go ahead, great, no.

Speaker 2 (27:57):
No, I was excited to hear an example.

Speaker 1 (28:00):
All right. So let's say you have somebody who's been
recently diagnosed with Celiac disease. Essentially, that means that they
have a chronic digestive disorder that's triggered by gluten and
that they need to avoid products all products containing gluten.
So for some people that want to be a big deal, right,

(28:22):
But for others who may really really love to indulge
in bread and pasta and everything that's filled with gluten
that could end up having a major impact on their
social life. Imagine someone in their twenties or thirties who
is going out to dinner a lot or getting together

(28:42):
with friends a lot in their homes. Having to now
completely change their diet in a really radical way could
cause a lot of anxiety. So when we start meeting
in this case, it seems fairly clear, you know, why
they're having anxiety, but we would still want to talk
about some of their thoughts around how anxious they are.

(29:07):
Can we modify their thoughts at all?

Speaker 2 (29:09):
You know?

Speaker 1 (29:10):
So maybe this is somebody who is a very catastrophic thinker,
and what we're able to do is to over time
gradually shift them to thinking less catastrophically. Maybe they're having
you know, depression about the impact that this is going
to have on their life, so we also want to

(29:31):
explore that and again perhaps modify the thinking about the depression,
broaden the ways in which they are thinking about the
long term illness and lifestyle changes. So there's really a
number of ways in which we're going to try and tackle,

(29:51):
if you will, their depression and anxiety symptoms.

Speaker 3 (29:57):
And I've gotten a lot of questions that people are
sending in to me specifically, so I want to ask
a couple of them before we get back to this topic.
But patients want to know is this something that insurance
typically covers to do with you? And also does it
require a referral to see you?

Speaker 1 (30:16):
Great question, No referral is necessary. The one insurance that
I do accept as Blue Cross Blue Shield. I don't
know about Kentucky. That is a very bit an Illinois
that is a very very popular health insurance. So my
hope is is that it's the same in Kentucky.

Speaker 3 (30:38):
At is there a office number or some a number
for patients to call if they want to take advantage
of your services?

Speaker 1 (30:45):
Sure, sure, I can give it to you right now.
It is two to four for zero seven for four
zero zero. They can also go to Apprehensive gastro Intestinal Health.

Speaker 2 (31:04):
Wonderful.

Speaker 3 (31:04):
Well, we're going to take our final break here. I
want to remind everybody that you are listening to Centered
on Health with Baptist Health here on News Radio eight
forty whas our guest tonight, doctor Sharon Jadell. We're talking
to her as a clinical gi psychologist. Remember to download
the iHeartRadio app to listen to this show or any
of the other shows that the app has to offer.

(31:26):
We'll be right back after this break. I'm your host,
doctor Jeff Tublin. Welcome back to Cenate on Health with

(31:46):
Baptist Health here on news Radio eight forty whas. I'm
your host, doctor Jeff Tublin, and we're talking tonight with
doctor Sharon Jadell, who is a gi clinical psychologist and
is talking to us tonight about her role and specific
for our community about telehealth and access to this service
through her practice.

Speaker 2 (32:05):
Remember to download the iHeartRadio app.

Speaker 3 (32:07):
It's free, it's easy to use and gives you access
to tonight's show. So, doctor Jodell, I have a question
for you about social media. You know, when you and I,
you know, the listeners may not know. You and I
go back a very long way. And when we were growing.

Speaker 1 (32:22):
Up, I sure do.

Speaker 3 (32:24):
When we were growing up in good old you know,
Hebrew Academy and Atlanta, Georgia, we did not have social
media to complicate our lives on the blacktop, just playing
pickball out there.

Speaker 1 (32:35):
So thank god, thank god we didn't.

Speaker 2 (32:37):
That's right, but now we do.

Speaker 3 (32:39):
So as a psychologist, how how has social media presented
in terms of your life and practice as a GI psychologist.

Speaker 1 (32:49):
So I would answer that by saying that there have
been some real positives and some real negatives. Maybe I'll
start with some of the negatives. Patients use doctor Google
way too often, and so you know, the moment they
experience any symptom, they get onto Google and try to

(33:12):
start researching, which in and of itself, of course isn't
a bad thing. But what often happens is that they
go down the rabbit hole of doctor Google and in
some cases end up having a lot of anxiety because
their search has led them to charms like, you know,

(33:32):
this may be indicative of colon cancer, or this may
require surgery, and so when in fact it, you know,
in their actual visit with their physician, everything's fine or
everything is easily treatable. So, on the one hand, I

(33:52):
think it's a complicated relationship with social media and the Internet,
there's a lot of information out there, and people can
access a lot of information about their illnesses from reputable sites.
On the other hand, it can also result in quite
a lot of anxiety about their symptoms between the time

(34:12):
that they've experienced their symptoms and their actual appointment I'll
say one other thing, which again is has both positives
and negatives. There are many many patients who connect with
others in something like a Facebook group. So let's say
there's a Facebook group for people with Celiac disease or

(34:34):
Crohn's disease. The benefit of this, of course, is that
patients have sort of a community of people who who
can really empathize with what they're struggling with and going through.
They can see a sort of shared experience with other patients.
The problem can be though, when some of the others

(34:57):
in the Facebook group are posting really negative comments about
their own experiences. Again, that can be really frightening to
read or can cause people to become a lot more
anxious or depressed about their condition when they see what
others who also have it are posting.

Speaker 3 (35:20):
Yeah, it's a it's a complicated, like you said, relationship.

Speaker 2 (35:23):
But you know, you know.

Speaker 3 (35:24):
Hopefully people are you know, as social media and Internet's
been out for as long as they have, people are
hopefully filtering those things out the way that you're describing them.
As far as the telehealth process goes, what has your
experience been?

Speaker 2 (35:40):
In patient feedback?

Speaker 3 (35:41):
Do they like this setup is it something that really
just came out of necessity during COVID and people just
deal with it, or do you feel find people really
find this platform to be beneficial.

Speaker 1 (35:53):
So it's interesting I always tell patients in an initial
phone call that I have with them that I offer
both in person and telehealth, and it's always interesting for
me to hear some people gravitate immediately toward in person. Oh,
I prefer in person, It's so much better. Other people say, oh, no,

(36:14):
I'd love the telehealth. I think the telehealth is really
helpful in reducing, you know, the amount of time that
used to accompany all of our all appointments in terms
of just you know the logistics of getting to the appointment,
having the appointment, and getting back to the office. So

(36:35):
it's a real mix of patients who, some of whom
prefer the telehealth because it's of its convenience and still
having privacy, versus those who, no matter what, value that
that experience of just being being in person, being together,

(36:57):
being in the room something that almost you can't really
use words to articulate what's happening between patient and clinician
when when they're together in person.

Speaker 3 (37:08):
And just by way of reassurance or listeners who might
want to use this technique. You're over the internet, You're
you know, we know, we always talk about being careful
of information you put out on the internet as far
as doing things, especially when we're talking about psychology and
some of these sensitive topics.

Speaker 2 (37:27):
How is privacy protected?

Speaker 1 (37:30):
So the the there are platforms out there that have
that are HIPPA protected, So I don't know the specifics,
but they have an extra level of security making it harder,
not impossible, but harder for someone to sort of hack

(37:51):
into into the session. I can tell you that since
I've been doing this, since I've been doing telehealth, I
have never had anyone come into an appointment who wasn't
supposed to. So security and privacy has has been maintained fantastic.

Speaker 3 (38:11):
Well, why don't we hear that phone number and that
website again or the way to contact you so our
listeners can can access your services.

Speaker 1 (38:23):
Okay, The phone number is two two four four zero
seven four for zero zero. They can also go to
our website which is comp coo mp GI health all
one word compgihealth dot com and that main phone number

(38:47):
is there as well.

Speaker 3 (38:49):
Well, Doctor Jadelle, I just want to personally thank you
for coming on to our show tonight.

Speaker 2 (38:54):
I know this is a little unusual in terms.

Speaker 3 (38:56):
Of the fact that you don't live here in Kentucky,
but this is is a service for our community, is
accessible to them, and it is such a valuable resource
that you are able to provide for our community. So
I want to thank you for that. I want to
thank everybody for you. Thank you everybody for listening for
tonight's segment of Centered on Health. I'm your host, doctor

(39:17):
Jeff Tublin. I want to thank our guests, doctor Sharon Jadell,
and our producer mister Jim Finn, and of course the listener.
Join us every Thursday night for another segment and we
will see you next week. I hope everybody has a
great weekend.

Speaker 2 (39:45):
This program is for informational purposes only and should not
be relied upon as medical advice. The content of this
program is not intended to be a substitute for professional
medical advice, diagnosis, or treatment. This show is not designed
to replace a physicians medical assessment and medical judgment. Always
seek the advice of your physician with any questions or
concerns you may have related to your personal health or

(40:08):
regarding specific medical conditions.

Speaker 1 (40:10):
To find a Baptist health provider, please visit baptistealth dot com.