Let's Get Literal About Digital Health

Let's Get Literal About Digital Health

Dedicated to digital health literacy learning, the Let's Get Literal About Digital Health podcast aims to break down complex digital health technologies and change management practices, defining concepts that are relevant for clinicians and healthcare customers in their everyday work practices. In this podcast series, WNSW PHN Senior Digital Health Officer, Brenton Jones, speaks to GPs, nurses, specialists and technology providers applying digital health practices to reveal real insights into what makes digital processes and tools beneficial. Brenton addresses technology implementation within healthcare organisations and local communities; the good, the bad and the ugly!

Episodes

May 17, 2026 60 mins

In this episode of Let’s Get Literal About Digital Health, we explore how the regional NSW town of Forbes embraces the adoption of Active Script List (ASL) to support safer, more connected medication management. Host Brenton Jones speaks with local GP Dr Richard Draper, pharmacist Sarah Hazell, and community member Judith about their real-world experiences using ASL in everyday care. Tog...

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Back in 2025, we sat down with Kieron McGuire, Director Foundation Products - Customer Experience and Products - Digital Solutions at The Australia Digital Health Agency to talk at length about Provider Connect Australia. Provider Connect Australia, or PCA for short, over the last couple of years has quietly sat in the background whilst big plans were underway to launch Health Connect Australia's Strategy and supporting architectur...

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Co-designing a culturally informed digital onboarding and patient engagement platform for Aboriginal and Torres Strait Islander peoples living with chronic conditions is no small feat. We sit down with Lockie Cooke, CEO of iyarn, to discuss an exciting new initiative that hopes to address the low trust, poor usability and lack of cultural alignment that often leaves many First Nations peoples excluded from digital health practices....

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Primary healthcare businesses and workers are on the frontlines of patient care and cybersecurity threats. With sensitive patient data and critical systems at risks, a single breach can compromise privacy, trust and care. We chat with Professor Neil Curtis - Founder & CEO, Solve Transition, Adjunct Professor of Cybersecurity, University of Southern Queensland, and now Digital Compliance Manager for Hunter New England and Centra...

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Dr Steven Grillett was always destined to come back home to Broken Hill. In 2023, with the love and support of his wife and kids, set up his own general practice. Since then, Dr Grillett has embraced the benefits of embedding a digital culture, ensuring he and his team are set up to handle change in all forms. Not afraid to try new things to ensure he has timely access to patient information, Dr Grillett shares with us his adventur...

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February 3, 2025 39 mins

Rohan McKnight, Digital Health Manger at Coordinare South Eastern NSW PHN, joins me on the mic again to talk about secure messaging. Of all the digital health tools, secure messaging in Australia is perhaps the most confusing and frustrating experience for a healthcare professional. Change is on the horizon, but what does the future of secure messaging look like? How can secure messaging be made easier for clinicians?

We att...

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December 11, 2024 41 mins

In this episode, we speak with two guests who are at the forefront of the technical evolution and future efficacy of electronic national residential medication charts (eNRMCs). Rohan McKnight, Digital Health Manger at Coordinare South Eastern NSW PHN and Magda Raban, Centre for Health Systems & Safety Research, Australian Institute of Health Innovation, Macquarie University talk in depth the important role electronic medication...

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In Episode 10, we speak with Gary Smith about the principles of information management for practice management. A new handbook titled 'Principles of Healthcare Practice Management', Gary Smith, and co-author Colleen Sullivan, meticulously explore the intricate landscape of modern healthcare practice management. We dive a little deeper into one of the essential principles: Information Management. From the importance of digital and d...

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General practices collect a range of data such as patient diagnoses, medications prescribed, results of pathology tests ordered and even administrative data. Practices are increasingly using clinical information systems and data extraction tools to help tell a story and hopefully identify possible quality improvement activities.

LUMOS in particular is a unique reporting and data-linkage tool for GPs in NSW. The Lumos program links ...

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In this episode, we chat with Delwyn Gates, General Manager of the Royal Freemasons' Benevolent Institution (RFBI) Dubbo Masonic Village, an aged care home in Dubbo, NSW. In February 2024, they announced the rollout of new telehealth 2.0 technology to improve the quality of virtual care for their residents. The all-in-one Visionflex telehealth cart enhances the way nurse staff can examine, diagnose, monitor, and treat patients when...

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Meet Dr Sonia Henry. From Brewarrina NSW to the remote towns of the Pilbara in WA, Dr Henry has the dirt of what it's really like to deliver healthcare for communities in rural Australia. She's also a successful author, and her new book, 'Put your feet in the dirt, girl' highlights some of the adventures a rural GP can face when forced to do things differently. We ask Sonia about her experiences and how digital health technologies ...

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January 14, 2024 48 mins

Katrina Otto, Principal & Owner of Train IT Medical, has been in the trenches working closely with medical and administration staff in primary care for over 30 years. She shares with us some valuable insights into how practices can embrace digital health education at a time of great change and disruption.

 

 

Podcast produced by Martin Franklin / East Coast Studio

See omnystudio.com/listener for privacy information.

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December 10, 2023 16 mins

A quick update on developments and improvements in digital health. This month we focus on changes to electronic ordering of pathology and My Health Record.

 

Podcast produced by Martin Franklin / East Coast Studio

See omnystudio.com/listener for privacy information.

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December 10, 2023 41 mins

Dr Paresh Dawda shares his experience and learnings on the importance of leadership in primary care. One of the first four foundational building blocks to higher performing primary care, engaged leadership sets the tone and improvement stakes for all future change endeavors. We discuss some great examples of how to achieve small, incremental improvements in engaged leadership to empower teams to embrace and get involved in digital ...

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October 25, 2023 34 mins

We talk to Tim Blake, Director of Semantic Consulting, about the value and importance of data literacy. It is perhaps the essential ingredient, the foundational block, to understanding why digital health tools and practices can be of value for healthcare teams and their patients. We discuss why access to, and understanding the role, data plays in quality improvement, why coded data is so important, and what you can do to start enga...

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October 25, 2023 8 mins

In this episode, we update you on some developments in digital health since July 2023. We reference the second round of grants for Residential Aged Care Facilities to adopt and use a Electronic National Residential Medication Chart solution. My Aged Care has now axed the fax, pushing HealthLink SmartForm technology. MyMedicare delegation reminder for staff responsible for reviewing and accepting registration requests in HPOS. SafeS...

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There's no doubt that digital innovation is transforming the landscape of health care. We'll feature regular short 10 to 20 minute news episodes, designed to quickly inform you of what's sitting on the digital health horizon plus longer form deep dive episodes themed around particular subjects of interest. These will feature insightful interviews with experts in the field, and passionate individuals who have first hand experience i...

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