Break Point
Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Join your host, Sr. Developer Advocate Lauren McManamon. She talks to ServiceNow product managers and developers about the Now Platform features, customers to discuss apps they've built, interesting people in the ServiceNow ecosystem, and others about career tips to take your developer career higher. Take a break with Break Point.
Episodes
This episode's co-host, Laszlo Balla, and Lauren McManamon sat down with Thomas Richter and Luis Caroll to unpack RaptorDB: the new database technology powering ServiceNow’s future. They shared the story from startup roots to acquisition, and explained how Raptor DB delivers faster performance, real-time analytics, and AI-ready scale, all while staying seamless for developers and customers.
⏱️ Timestamps
- 00:00 Introducti...
On September 30th, ServiceNow's AI Experience launched, and with it came one of the most transformative new features: Web Agents! On this week's episode of Break Point, Lauren McManamon was joined by returning guest, Jingfei Chen, to unveil how Web Agents automate tasks by navigating browser UIs like a human. Learn how this catch-all agent works, where it fits alongside APIs and RPA, and why it’s set to change how developers ...
In this Advocate-only special, Lauren is joined by fellow team members, Earl Duque and Laszlo Balla, to dive deep into the big, upcoming month-long event: HACKTOBERFEST! From the history of ServiceNow's involvement to what participants can expect this year, they covered everything in detail in hopes that you will take to your keyboard and join in on the fun.
⏱️ Timestamps
- 00:00 Introduction
- 00:59 What is Hacktoberfest?
- 0...
Welcome to Break Point: the ServiceNow Developer Podcast! Join host, Lauren McManamon, and guest, Hardit Singh, as they dive into ServiceNow’s Rising Star program - how it supports new contributors, builds community, and opens doors to future MVP recognition. Hardit shares his journey from early content creation to becoming a Rising Star, along with practical advice for anyone looking to give back and grow their career. With ...
In this solo episode, Lauren shares a practical crash course on getting started with content creation as a ServiceNow developer. From choosing your audience and generating ideas to scripting, recording, editing, and promotion, she breaks down simple, low-cost strategies to help you create engaging, consistent content.
⏱️ Timestamps
- 00:00 Introduction
- 03:27 Part 1 - Ideation
- 09:44 Part 2 - Construction
- 16:12 Part 3 - Reco...
Welcome to Break Point: the ServiceNow Developer Podcast! In this episode of Break Point, we had the pleasure of interviewing Sr. Manager of Inbound Product Management, David Murch, about the creation of the C3 app: the now very famous collectible card experience built for ServiceNow events like Knowledge and the World Forums. They dive into how mobile capabilities were essential to the app's success, its rapid development timeline...
Welcome to Break Point: the ServiceNow Developer Podcast! We are delighted to be joined by the Senior Director of Community and Developer Relations at ServiceNow, Mark Obee, to dive deep into the series of CreatorCon events happening all over India in the next week. What is it like hosting these behind the scenes? What curriculum and exhibits can guests expect to experience? What did the team take away from doing this all last year...
Welcome to Break Point: the ServiceNow Developer Podcast! In this exciting episode, host, Lauren McManamon, sits down with ServiceNow's Deepanshu Madan and Patrick Wilson to dive into the most earth-shattering announcement from K25: Build Agents. How will these AI-powered masters of platform development revolutionize the pro-coders of today? Tune in and find out!
⏱️ Timestamps
- 00:00 Welcome & Introductions
- 03:03 What ARE B...
Break Point is BACK, BABY! 😎 And in honor of Break Point's triumphant return, we are joined by not one, but TWO of our newest Developer Advocates: Travis Toulson and Allen Andreas. Join us as we cover everything from fun stories about our past developer blunders to what you can anticipate at Knowledge25.
⏱️ Timestamps
- 00:00 Welcome & Where We've Been
- 02:10 Meet Our Newest Advocates!
- 06:37 Why Did Travis and Al...
In today’s solo-Lauren episode of Break Point, we will be diving into the hottest topic on the market - Agentic AI - specifically what it is, how it's being utilized on the ServiceNow platform, and why this is such a big deal for developers!
Topics
- 00:00 Welcome & Introductions
- 04:21 What Is Agentic AI?
- 09:23 What Will Agentic AI on ServiceNow Look Like?
- 12:23 Why Agentic AI is Not Any Old Just a Tech Trend
- 15:...
In today's episode, I've gathered (nearly) all of the Developer Advocates to discuss our fondest memories from 2024, as well as our plans for making 2025 the Community's best year yet!
Topics
- 00:00 Welcome & Introductions
- 03:15 Our Top 3 Moments from 2024
- 21:31 What We Are Reading to Prep for 2025
- 33:29 Our Developer Advocate New Year's Resolutions
- 39:51 Conclusion & Outro
Check out the other ServiceNow po...
In today’s episode, we celebrate the launch of a brand new, free-to-use product that will change the way developers work forever!
Topics
- 00:00 Welcome & Introductions
- 12:03 What Is ServiceNow Studio?
- 13:45 What About Legacy Studio?
- 14:43 Studio vs App Engine Studio
- 20:48 What Are Customers Saying About Studio?
- 26:06 Andrew’s Favorite Feature of Studio
- 28:35 When Will Studio Be on PDIs?
- 29:24 What Knowledge Content is Pla...
In today’s episode, welcome back to Break Point two special guests to talk about the future of pro-coding on ServiceNow - Xanadu and beyond!
Topics
- 00:00 Welcome & Introductions
- 02:39 Defining the Many Acronyms (e.g. SDK, IDE)
- 08:19 Biggest Changes Between Washington and Xanadu for the SDK
- 16:41 The IDE's Improvements and Clarity on the Many "Studios"
- 21:05 Best Practices in Development Moving Forward
- 29:34 Where's the Roa...
In today's episode, Break Point ushers in a fresh, new era, shaped by the voices of our listeners. Join us as we go through their feedback and craft what Break Point 3.0 will be together.
Topics
- 00:00 Welcome & Introductions
- 03:00 Would you listen to Break Point more frequently if there was a video component on the Dev Program YouTube channel?
- 04:30 How frequently do you listen to new episodes of Break Point?
- 08:46...
While learning the technical ins and outs of ServiceNow are important for your career, there's more to being a great ServiceNow dev than knowing how to hack XML files or all the JavaScript APIs. In this episode, Lauren and I have a chat about some key moments in our lives that changed our careers.
Topics
- 00:00 Welcome
- 03:50 Lauren's #5
- 08:26 Chuck's #5
- 11:31 Lauren's #4
- 16:49 Chuck's #4
- 21:0...
The Developer Advocacy team continues to change – this time we've got a new team member and we're eager to get to know her better. So have a listen.
Topics
- 00:00 Welcome/Introductions
- 07:10 Platform passion
- 07:53 Advocacy ideas
- 11:26 Challenges for Kristy
- 18:41 Any surprises?
- 19:36 Getting prepared for this role
- 21:29 Words of advice
- 22:30 Contact info
- 23:03 Outro
We've added a lot of AI features in the platform over the past few years, and in this episode we've got all the Developer Advocates to share their thoughts on Generative AI.
Topics
- 00:00 Welcome/Introductions
- 02:07 Current uses for AI
- 17:07 ServiceNow shift in positioning
- 25:22 Barriers to using AI
- 35:08 Favorite Xanadu AI features
- 42:37 Recap
- 44:07 Outro
I've said it before and I'll say it again, we have some really cool people in the ServiceNow developer ecosystem. This time we talk with someone who has been using the platform for 14 years, is a 3X MVP, is a CTA - AND she leads a very full personal life.
Topics
- 00:00 Welcome/Introductions
- 07:38 How Susan found ServiceNow
- 09:56 Being a CTA
- 10:56 Platform experience
- 14:57 Opportunities for im...
They say all good things must come to an end. In this episode we'll explain what that means – for you, for me, and for our developer community.
Topics
- 00:00 Welcome/introductions
- 01:28 Reasons for retiring
- 02:44 The future of Break Point
- 06:09 Looking back
- 08:05 Between now and September 6
- 10:08 Plans after September 6
- 12:53 Challenges in retiring & other topics
- 24:23 Call to action
- 25:48 ...
The Devvies is our annual App Of The Year Award created to recognize outstanding achievements by the ServiceNow practitioners who build new apps on our platform. In this episode we'll be talking to our 2024 Devvies App Of The Year winners about their experience.
Topics
- 00:00 Welcome/introductions
- 09:01 Inspiration for the app
- 11:13 What was built
- 12:35 Outcomes
- 15:15 Challenges
- 19:43 The roadmap
- 21:50 How did you hear ...
Popular Podcasts
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
It’s 1996 in rural North Carolina, and an oddball crew makes history when they pull off America’s third largest cash heist. But it’s all downhill from there. Join host Johnny Knoxville as he unspools a wild and woolly tale about a group of regular ‘ol folks who risked it all for a chance at a better life. CrimeLess: Hillbilly Heist answers the question: what would you do with 17.3 million dollars? The answer includes diamond rings, mansions, velvet Elvis paintings, plus a run for the border, murder-for-hire-plots, and FBI busts.
The World's Most Dangerous Morning Show, The Breakfast Club, With DJ Envy, Jess Hilarious, And Charlamagne Tha God!
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.