Book Breakdowns with Dr. Michael Dillon

Book Breakdowns with Dr. Michael Dillon

Dr. Michael J. Dillon is president of D&M Project Solutions, LLC. He has over 40 years experience in the field of education, business, and consulting. Dr. Dillon has presented at National Conferences and designed and implemented executive searches for various organizations. Dr. Dillon served as an Executive Director of an educational service organization and has done consulting for companies using a variety of business models. He can be reached at mjbookbreakdowns@gmail.com.

Episodes

November 19, 2024 9 mins

This book offers lessons on customer service and leadership that the author learned over a career in the hospitality business.

 

Dr. Michael J. Dillon is president of D&M Project Solutions, LLC.  He has over 40 years experience in the field of education, business, and consulting.  Dr. Dillon has presented at National Conferences and designed and implemented executive searches for various organizations.  Dr. Dillon served as an ...

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What a remarkable story you've shared about Tom Monaghan! He truly exemplifies resilience, vision, and a dedication that extends far beyond just business. Monaghan’s journey—from orphaned beginnings, to the Marine Corps, to founding one of the world’s most recognized pizza chains—is a testament to his philosophy on priorities, self-discipline, and community-minded leadership.

**His Five Personal Priorities** seem to encapsulate the...

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Welcome to Book Breakdowns with Michael Dillon! In this episode, we dive into Rachel Feinzeig's Wall Street Journal article, How to Complain at Work the Right Way and Get Ahead. We explore how to turn workplace frustrations into opportunities by approaching complaints effectively. Speaking up gracefully can leave a positive impression on your boss and lead to faster problem-solving—when done right. Key takeaways include how to mana...

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  • complexities of motivation will be explained
  • how motivation works and how we can use that knowledge successfully
  • practical applications are part of this podcast

Dr. Michael J. Dillon is president of D&M Project Solutions, LLC.  He has over 40 years experience in the field of education, business, and consulting.  Dr. Dillon has presented at National Conferences and designed and implemented executive searches for various or...

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November 11, 2022 7 mins
  • model for employee assessment and performance improvement
  • a feedback model that involves multiple appraisers
  • practical applications are part of this podcast

Dr. Michael J. Dillon is president of D&M Project Solutions, LLC.  He has over 40 years experience in the field of education, business, and consulting.  Dr. Dillon has presented at National Conferences and designed and implemented executive searches for various organi...

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November 11, 2022 7 mins
  • Who are important stakeholders in an organization?
  • What skills will enhance stakeholders' commitment to an organization?
  • Practical applications are part of this podcasts

Dr. Michael J. Dillon is president of D&M Project Solutions, LLC.  He has over 40 years experience in the field of education, business, and consulting.  Dr. Dillon has presented at National Conferences and designed and implemented executive searches for v...

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November 11, 2022 11 mins
  • How important it is to treat clients, associates, and staff the way you would like to be treated?
  • Your success depends on how well you respond to customers' individual needs
  • Identify effective tools that help you to clarify clients' preferences
  • Practical applications are part of this podcast

Dr. Michael J. Dillon is president of D&M Project Solutions, LLC.  He has over 40 years experience in the field of education, busine...

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November 11, 2022 6 mins
  • leadership character matters for organizational success
  • demonstrate the connection between character,leadership success,and organizational results
  • how low character can undermine organizational success even with good business plans
  • practical applications are part of this podcast

Dr. Michael J. Dillon is president of D&M Project Solutions, LLC.  He has over 40 years experience in the field of education, business, and consu...

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