When Insurance Says No: How to Navigate Denials and Secure the Care You Need

Episode Summary

In this episode of From the Clinic to the Courtroom – Health Law Unpacked, host Kevin Rosenquist and attorney Maria T. Santi, founder and managing partner of the Health and Medicine Law Firm, dive into the complex issue of health insurance denials. They discuss why insurance companies reject claims, the legal rights of patients, and the step-by-step process for appealing a denial. Maria provides valuable insights into navigating the appeals process, working with doctors, and when legal action might be necessary. She also sheds light on the role of  in claim denials and the challenges of transparency within the insurance industry.

If you've ever faced a denied claim and felt lost, this episode is a must-listen, offering practical steps to fight back and secure the care you need.

Timestamps

00:00 – Introduction – Welcome to From the Clinic to the Courtroom – Health Law Unpacked 00:06 – Meet Maria T. Santi – Background on Maria and her firm’s mission 00:35 – Why Insurance Denials Happen – Common reasons claims are rejected 01:47 – Is It Just About Profits? – The financial motives behind denials 02:21 – Patient Rights & Appeals Process – Steps to challenge a denial 04:39 – Before Hiring an Attorney – What patients can do on their own 05:28 – How Attorneys Fight Back – Maria’s approach to handling denied claims 07:20 – Success Rates in Appeals – How often appeals overturn denials 08:43 – AI in Insurance Decisions – The hidden role of AI in denials 09:40 – Legal Strategies for Patients – Building a strong case against insurers 10:47 – Do These Cases Go to Trial? – The legal pathways for patients 12:35 – Mediation & Arbitration – Alternative ways to resolve disputes 13:25 – Advice for Patients – Resources and first steps if your claim is denied 14:33 – Doctors as Advocates – How physicians can help in the appeals process 16:10 – Final Thoughts & Takeaways – Why persistence is key in insurance battles 16:29 – Closing Remarks – Connect with Maria and the team

About the Show

From the Clinic to the Courtroom – Health Law Unpacked is a podcast dedicated to unraveling the complexities of health law. Hosted by Kevin Rosenquist, with expert insights from attorney Maria T. Santi, each episode tackles critical legal issues in healthcare, offering practical advice for patients, providers, and industry professionals.