Why bringing your authentic self to work is so important in the credit and debt sector with Neil Jinks

In this episode of the Money Advice Liaison Group (MALG) Podcast, MALG CEO Bob Winnington and podcast host Helen Gill of Engage Comms travel to Bromsgrove to the offices of Broadriver Groups’ ControlAccount Ltd. Their guest is newly appointed Brand Ambassador Neil Jinks. A debt collection, litigation and enforcement specialist with over 36 years’ experience working in private practice, the Court Service and High Court enforcement, helping creditors to recover unpaid debts, Neil is an industry stalwart. On top of his day job, he’s also Chair of the Chartered Institute of Credit Management’s (CICM) Executive Board, Vice Chair of the Civil Court Users Association (CCUA), and Immediate Past President of the Institute of Revenues, Rating & Valuation (IRRV) West Midlands. And on top of that, he’s a proud Fellow of the CICM in recognition of his notable contribution to the credit profession, has been named in the Credit 500 index of the most influential people working in consumer and commercial credit, has been recommended for Debt Recovery in the Legal 500 across three regions, and, probably most relevant for our chat today, he has been recognised as an outstanding Champion of Diversity & Inclusion by the Financial Times, Daily Telegraph, PwC and DWF.

Aside from all these accolades, Neil is not only a master networker but believes firmly in bringing his authentic self to his work based on his personal journey of discovery with his sexuality and his first-hand experience of seeing the proven business case for diversity & inclusion in a sector that deals with sensitive issues impacting people's lives.

He talks to Bob about the importance of this authenticity in building relationships, networks and connections that foster cross-sector collaboration - and, ultimately, in improving the lives of people in debt.