AI Voice bot

Welcome to the AI Voice Bot Podcast, your weekly update on the latest in AI voice technology, hosted by Dave — a voice tech expert with over 20 years of experience.

This episode explores a hot debate in the tech world:
 Should voice data be processed locally on devices (edge processing) or sent to the cloud?

• Edge Processing offers ultra-fast response times (as low as 10 milliseconds), stronger privacy (since data stays on the...

This AI Voice Bot Podcast, powered by Dave from AI Voice Solutions (with over 20 years’ experience), explores the latest in voice technology each week. AI voice bots are making customer service more human by integrating with CRM systems, handling 70% of routine inquiries with a 92% satisfaction rate, and knowing customers’ histories instantly. When issues get complex, bots detect frustration and transfer customers seamlessly to hum...

🎧 AI Voice Bot Podcast – Episode Summary

In this episode, Dave explores how far AI voice bots have come—and why now is the time for businesses to pay attention.

Forget the clunky, frustrating IVR systems of the past. Today’s voice bots use advanced Natural Language Processing (NLP), tokenization, and emotional detection to deliver intelligent, human-like conversations. With accuracy rates as high as 95%, these systems can detect ton...

Welcome to the AI Voice Bot Podcast, your go-to source for the latest in voice bot tech, powered by Dave, a 20+ year veteran in the industry. In this episode, we explore how artificial intelligence has revolutionized outdated automated phone systems, making interactions smoother, smarter, and far less frustrating.

The episode dives into two key innovations:

• Model Context Protocol (MCP) – Think of it as long-term memory for AI. It...

Welcome to AI Voice Bot, your go-to podcast for all things AI voice technology—hosted by Dave, a voice tech veteran with 20+ years in the industry.

In this episode, we dive deep into a surprising insight: 89% of customers prefer when bots smoothly hand off to humans over starting with a human right away. Why? It’s all about proactive, intelligent escalation.

Dave explores how today’s AI voice bots are built to recognize their own lim...

Should Your AI Sound Human—or Like Itself?

Welcome to AI Voice Bot, the podcast where we explore the ever-evolving world of voice technology, hosted by voice tech expert Dave, with over 20 years of industry experience.

In this episode, Dave dives into a hot topic in the voice AI space: How human should your AI sound?

🧠 Key Insight:
73% of people can’t reliably tell the difference between a human and AI voice anymore—and that’s r...

Not All Voice Bots Are Created Equal

In this episode of the AI Voice Bot Podcast, host Dave—a veteran with over 20 years in the voice tech industry—dives deep into the massive performance gap between off-the-shelf and custom-designed AI voice bots.

After a frustrating attempt to reschedule a doctor’s appointment using a “smart” voice system that wasn’t so smart, Dave unpacks why 90% of companies are using the wrong kind of voice bot—...

“5 Mistakes Companies Keep Making With Voice Bots”

In this episode of the AI Voice Bot Podcast, host Dave, a seasoned voice tech expert with over 20 years in the industry, dives into the frustrating reality of AI voice bots — and why nearly 40% of users admit to yelling at them. He breaks down the five most common (and costly) mistakes companies continue to make when designing voice bot systems:

1. The Chatty Cathy Bot – Long, scrip...

“How to Measure Voice Bot Success”

In this episode of the AI Voice Bot Podcast, host Dave—a veteran voice tech expert with over 20 years in the industry—dives into the surprisingly complex world of measuring voice bot performance. While voice bots handle over 2 billion customer interactions daily, most companies still don’t know whether their bots are truly helping or hurting the customer experience.

Dave explores key metrics that ma...

Healthcare is another industry where AI voice bots are making an incredible impact. This week, several U.S. and Australian healthcare clinics launched pilot programs where AI voice bots are used to handle appointment reminders, follow-up calls, and even post-operative care instructions. Early feedback has been overwhelmingly positive, with clinics reporting not only improved patient satisfaction but also a reduction in missed appoi...

Episode Title: The History of AI Voice Bots – A Journey to Today’s Conversational Revolution
From clunky IVR menus to intelligent, human-like voice assistants, this episode takes you on a journey through the evolution of AI voice bots. Hosted by Dave, a 20-year veteran in voice tech, we explore how far we’ve come—and where we’re headed next in the world of conversational AI. Got a question or a topic you’d like covered? Just a...

What Are Tokens (and Why You Should Care About Airtime Too)?

In this episode of the AI Voice Bot Podcast, Dave breaks down two key concepts that every voice bot builder and user should understand: tokens and airtime.

🔡 What’s a token?
 📞 What’s airtime?
 💡 How do they affect your costs?

Whether you're building your first bot or scaling up, this quick guide will help you make smarter decisions about performance, pricing...

Voice Bot vs. Chatbot: What’s the Real Difference?

In this episode of the AI Voice Bot Podcast, Dave breaks down one of the most common questions in the world of automation: What’s the difference between a voice bot and a chatbot?

You’ll learn:

• How each bot works behind the scenes
• When to use a chatbot vs. a voice bot
• Why combining both can deliver the best customer experience
• Real-world examples to help you choose the right tool for...