Pet Boarding and Daycare Podcast with Dominic Hodgson

Pet Boarding and Daycare Podcast with Dominic Hodgson

Welcome to the Pet Boarding and Daycare Podcast, the show that shares the secrets to unleashing the next phase of your pet business growth.

Episodes

October 1, 2025 43 mins
Still assuming your clients are getting their dogs’ faecal tests done at the vet? Worried about parasites spreading in your playgroups - but don’t know where to start with prevention? And how could introducing a simple new service create a fresh revenue stream and set your facility apart from the competition? In this episode, Dom Hodgson is joined by John Beres and Greg Page from Canine Lab Testing, the game-changing servi...
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Wondering how to refresh your services, raise prices with confidence, and get clients excited to spend more? Do you want to roll out an enrichment program but worry that facility is too small, your clients won’t pay for extra’s, or that your staff will struggle with a roll out? Curious what really happens when you attend an industry expo, take action fast, and plug into expert coaching? In this episode, host Dom Hodgson is...
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Are rising costs and shrinking margins making it harder to run your daycare or resort? Curious how to meet the expectations of today’s pet parents without getting stuck in a race to the bottom? Wondering how you can better communicate with younger (Gen Z) dog owners?  In this episode, host Dom Hodgson sits down with Jason Duffy, Chief Operating Officer at Pet Resort Hospitality Group and keynote speaker for the upcoming Pe...
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Do you think that events like dog birthday parties are simply small add-ons with little profit? Would you be surprised to hear that one daycare turned a simple celebration into a $1,500 event that lit up social media and delighted clients? Want to discover how creating aspirational packages unlocks hidden money already sitting in your business? In this episode, host Dom Hodgson sits down with Diamond member Mikayla Cavanes...
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Does having cameras in your daycare build trust with your clients - or just create headaches? Worried that live cameras will expose every spill, squabble, or messy moment in your daycare? Did you know that adding cameras can be recurring revenue stream clients are happy to pay for?  In this episode, host Dom Hodgson kicks things off with a stack of September promotion ideas designed to help you boost bookings fast. He disc...
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Ever wondered why picking a niche and sticking to it is one of the best ways to grow your daycare profits? Curious how enrichment can transform not just your dogs, but your business too? And what really happens when you stop tolerating bad clients and start building the business you want? In this episode, Dom Hodgson sits down with Kim and Bob Karolides, co-owners of Butter’s House in Massachusetts, to hear their remarkabl...
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Have you ever wanted to combine education, vacation, and real connection with other pet business pros? Curious as to how a luxury dog airline can inspire your next big upsell idea? Still wondering why email marketing consistently outperforms social media when it comes to real results? In this jam-packed episode, host Dom Hodgson spills the beans on a HUGE piece of news, sharing the official announcement about the brand-new...
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Could your team run your business without you - while you’re busy opening another one? What does “zero staff toxicity” actually look like in a daycare with over 50 employees, and how is it possible? And how does a founder with three facilities, a gym, and a family still find the energy to chase the next big goal? In this powerhouse episode, Dom is joined by his Elite Mastermind member Courtney Barnes, who shares the fascin...
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Are you struggling to hire – despite having roles posted for weeks and offering  what you think is “competitive” pay? Did you know there is simple one pricing shift that will instantly fill your hiring pipeline with higher-quality candidates? And the November speaker line-up is revealed.. could this year’s Hershey Expo be the most practical, profit-driven pet business event ever? In this jam-packed episode, host Dom Hodgso...
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Do you have rock-solid systems and procedures in place so if you step back from the day to day things continue to grow? Could your team keep things running if you were suddenly out for weeks - or even months? And how do you deal with an overflow of eager clients you feel you just can’t say no to? In Part Two of this powerhouse interview, Dom is joined again by Allison Jacobs of Scouts Honor Pet Retreat. Allison opens up ab...
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Ever wondered what happens when your staff start learning just as much from elephants as they do from industry expos? Think enrichment only works if you’ve got 10,000 square feet and a scent space that looks like a Hogwarts classroom? Or maybe you’ve been wondering how to actually build a business that works around your life - not the other way around? In this inspiring first half of a two-part interview, Dom sits down wit...
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Not ready to host a kennel lock-in or parade through town with costumed dogs just to get press? Do you wish you could make the news without making a scene (and without losing out on profit)? Looking for a fool-proof way to grab attention and turn yesterday’s headlines into tomorrow’s bookings? Then this follow-up to last week’s episode will help, because host Dom reveals how to borrow the news - using trending stories and ...
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Are you getting buried in the algorithm - while your competitors somehow keep popping up everywhere? Still staring at a blank screen, wondering how to create content that isn’t just another cute dog video? And are you tired of watching other businesses get media coverage… when you’re the one doing all the work worth shouting about? In this (mostly) solo marketing masterclass, Dom reveals how to use newsjacking - the art of...
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Still scrambling to fill gaps in your summer schedule—while silently dreading Q4? Is your inbox overflowing, your to-do list never-ending, and your bookings still unpredictable? And are you relying on a glorified calendar app instead of a real system to grow your business?  In this packed episode, Dom shares how a week off in Menorca - with no emails, no Slack, and no distractions - helped him see things more clearly than ...
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What happens when AI picks up the phone at your pet resort - and never misses a call again? Could the biggest leap in daycare efficiency come from hospital wards and HVAC vans? And why are the smartest pet care facilities ditching all-inclusive chaos for themed enrichment bundles that sell themselves? In this tech-centric episode, Dom sits down with Garret Tadlock - CEO of FetchDesk Ai - for a no-fluff conversation about h...
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Are you still offering “just enough” to new hires - and then wondering why they ghost you? Could an increase in prices help you land that five-star staff member who actually sticks around? And how can enrichment services help you pay better, retain more, and build a dog daycare your team actually loves? In this episode, Dom is joined by recruitment expert Joe Latona from Walker Scout for a no-nonsense look at what’s really...
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Are you attracting the right kind of pet parent - or just anyone with a wallet and a dog? Ever feel like your marketing is falling flat, no matter how much time and money you spend on it? What if you could build your business around clients who already want what you offer - and are happy to pay a premium price for it? In this episode, the world’s leading Pet Business Coach, Dom Hodgson dives deep into a marketing mastercla...
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Are you juggling bookings across multiple channels, hoping nothing slips through the cracks? Wondering how to reduce chaos, reclaim your time, and still grow your revenue? Curious what smart pet pros are doing to offer next-level upsells and client experiences? In this episode, Dom sits down with Sarah and Pete Stevens - daycare owners, Elite U.K mastermind members, and creators of the PawPal app. Born from the mess of the...
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Are you still relying on spreadsheets and sticky notes to run your daycare? What would your business look like if your software actually saved you time (instead of stealing it)? Could one system really solve your scheduling headaches, pricing problems, and staff miscommunication? This week, Dom is joined by Chris Tilson and Drew Brinkoetter, co-founders of Goose, a modern operating system for pet care businesses. Chris bri...
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Is attending an Expo really worth it for your business growth? Can a single event really change how you price, promote, and plan your pet care business? What are real facility owners saying about their experience at Expo West, and why do they keep coming back? In this special recap episode, Dom brings you another exclusive behind-the-scenes conversations from the Pet Boarding & Daycare Expo West in Las Vegas. You’ll hear f...
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