Pain Points
Welcome to StaffBuffalo’s Pain Points Podcast, your go-to source for insightful conversations around the pain points businesses and people face in today's workplace! Our staffing, recruiting, and human resources firm delves deep into the pain points that organizations encounter across various domains. We tackle business pain points head-on, leveraging our knowledge and expertise to talk through potential solutions and explore the intricacies of Talent Acquisition, Recruiting, Marketing, Human Resources, and more! Join us as we engage in real world discussions that not only shed light on the many hurdles businesses encounter, but also on how you can overcome hurdles through the People side of your business. Hear from our team of seasoned professionals, industry experts, thought leaders, and guests! We bring you real stories, practical strategies, and the latest trends in the world of recruiting, staffing, and human resources!
Episodes
In this episode, Lauren Lewis sits down with Candice Miller, Founder and Principal of Miller Advisory Group, to unpack her journey from finance and law firm operations to building a thriving business development consultancy for legal professionals.
Candice shares how she found her niche helping law firms modernize their operations, use data more strategically, and adapt to emerging technologies like AI — all while keeping people...
In this episode, Maggie Shea sits down with Tom Murdock, Clinical Professor at the University at Buffalo School of Management, to unpack his nontraditional career journey — from corporate consulting to higher education — and how he’s helping shape the next generation of entrepreneurs in Western New York.
Tom shares how his early passion for economic development led him from Deloitte Consulting in New York City to Buffalo Niagara...
In this episode, Maggie Shea sits down with HeatherJackson - Fassari, Owner of Interlink CFO, to discuss the realities of leaving corporate America to launch a business from scratch — and the Pain Points that come with entrepreneurship, growth, and trust.
Heather shares her story of stepping out of a 20+ year career in corporate finance and operations to build a fractional CFO firm from the ground up. From her “day one” moment of re...
In this episode, Lauren Lewis sits down with Allison Raffaele, CEO of Medical Health Associates of Western New York (MHA), to explore the realities of leading a healthcare organization that balances independence, compliance, and community connection. Allison shares her winding career path — from surgical technology to animal hospital administration — and the pivotal Pain Points that shaped her leadership journey.
Together, Laure...
In this episode, Lauren Lewis sits down with MarioRodriguez, President of Forseti Protection Group, a full-service security company that’s redefining what it means to keep people, property, and organizations safe.
Founded in 2012, Forseti Protection Group was born from the belief that clients deserve more than box-checking and basic protection—they deserve peace of mind. With a team built on military and law enforcement experien...
In this episode, Lauren Lewis sits down with Beth Clark, third-generation owner of Bridal Chateau, a beloved local bridal shop that’s been serving brides for nearly 50 years.
Beth shares the evolution of the business her grandmother started—from a small in-home operation to a leading bridal destination that’s focused on experience, inclusion, and authenticity.
Together, they explore the Pain Points of keeping a legacy business releva...
In this episode, Maggie Shea sits down with Steve McMorrow, Founder of the Buffalo Cannabis Network (BCN) and longtime advocate for cannabis normalization and education.
Steve shares his cross-country journey from LA film schoolto launching a cleaning company for grow facilities in Colorado, to ultimately returning to Buffalo to build an inclusive and informed cannabis ecosystem. Together, Maggie and Steve dive into the real Pain P...
In this episode, Maggie Shea sits down with creative strategist and community leader Lindsay Taylor (Director of Advancement & Development, Buffalo PAL; Founder, Beau Fleuve Music & Arts).
Lindsay shares his journey from organizing school trips andparties to launching multi-city festivals, community programs, and one of Buffalo’s most dynamic “third spaces.” Together, Maggie and Lindsay dig into the Pain Points of scali...
In this episode, Lauren Lewis of StaffBuffalo sits down with fellow woman-owned business leader Danielle Bickel, founder of Strokes Painting & Contracting.
Danielle shares her journey launching Strokes during the height of the pandemic, from working around the kitchen table to managing 14 crews and opening a dedicated shop. With a commitment to integrity, transparency, and culture, Danielle is redefining what it means to lead ...
In this transparent and compelling episode, host Maggie Shea visits East Leaf Dispensary, a woman- and family owned, New York State licensed adult-use cannabis retailer in Cheektowaga, NY. Maggie sits down with co-owner, Gina Miller, and team member, Taylor Smith, to dive deep into the real Pain Points of navigating a brand-new cannabis dispensary from scratch.
From opening a thriving liquor store to opening one of Buffalo’s first ...
In this inspiring and thought-provoking episode, host LaurenLewis sits down with Tom Akers — founder of Renew Bath + Body and Junk Free Skin — for a raw and insightful discussion on the real Pain Points behind sustainability, innovation, and scaling a purpose-driven business.
After leaving the fast-food world (yes, he once ownedmultiple Taco Bell and KFC locations), Tom found himself at a crossroads. With a passion for clean skinca...
In this episode, Lauren Lewis and Maggie Shea dive deep with Dustin Snyder, founder of Wayforward Associates, to uncover the most common Pain Points that keep companies stuck in cycles of disengagement, turnover, and missed opportunities.
Dustin shares his journey from labor relations to consultingand reveals the game-changing strategies he uses to help companies identify and resolve the root causes of their biggest Pain Points...
In this deep and engaging conversation, Maggie sits down with Elle Musialowski, CFO of the Community Foundation for Greater Buffalo, to talk about the real Pain Points that arise along a high-powered finance and accounting career — and how to move through them with intention, reflection, and authenticity.
From early beginnings in public accounting to traveling the globe with Praxair/Linde, Elle shares her journey through corporate...
In this episode, Maggie sits down with Melissa Moore, Horticulture Program Co-Coordinator and Cannabis Instructor at SUNY Niagara, to explore the Pain Points of transitioning from the legacy cannabis market to the legal landscape — and what it means for cultivators, educators, and aspiring professionals in the space.
From Monkeys to Marijuana – Melissa takes us on her unique career path from biological research in Panama to farmin...
In this episode, we sit down with Janna Willoughby-Lohr, the creative mastermind behind Papercraft Miracles, an eco-friendly, handmade paper art company that brings magic and joy to people's lives through unique creations.
Janna takes us on a journey from her unexpected start in the art world, beginning with navigating her college major, to discovering her passion for paper art, and finally building a thriving art business in Buffa...
In this episode, we sit down with Melissa Winkler, a certified Level 2 Sommelier and owner of Winkler & Samuels, a boutique wine and spirits shop offering curated wine classes, a premium wine storage facility, and a passion-driven approach to wine education.
Melissa takes us on a journey from her unexpected start in the wine industry—beginning as a nanny, to discovering her passion at Le Cordon Bleu in Paris, and finally build...
In this episode, Lauren Lewis sits down with Larry Mietus ('Leadership Larry') — author, business consultant, and founder of Speaking of Strategy. Larry has spent decades helping businesses obliterate excuses, build strong cultures, and lead with strategy.
Pain Points We Tackle in This Episode:
- Why businesses get stuck – and how to break free
- The #1 excuse that kills growth (and how to overcome it)
- Culture vs. Strategy – which ...
Tune in to another episode of The Pain Points Podcast, where we explore how Impressia Bank is changing the game for women entrepreneurs and the financial struggles that they face!
In this episode, we sit down with Lauren Schellinger, VP/Regional Relationship Manager at Impressia Bank to discuss the financial roadblocks women-owned businesses encounter, the funding gap in traditional banking, and how relationship-based banking can b...
Welcome to another enlightening episode of the Pain Points Podcast! In this episode, we dive deep into the journey of Saverio “Sam” Marrazzo, Chief Innovation Officer at the Buffalo Niagara Medical Campus (BNMC), as he shares his incredible story from his early days in the Navy, how he found his love for technology, and to his transformative role in the non-profit sector. Hosted by Maggie Shea, this episode uncovers the Pain Points...
Welcome to another episode of the Pain Points Podcast, where we dive deep into the critical challenges that businesses face in scaling and sustaining growth. Today, we’re excited to feature Mike Belin, Executive Growth Strategist at Nacre Consulting, a firm renowned for helping businesses grow their top-line revenue, optimize sales processes, and build sustainable growth strategies.
With over 5 years at Nacre Consulting, Mike has wo...
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