The It’s All About People Personalisation Podcast

The It’s All About People Personalisation Podcast

The It’s All About People Personalisation Podcast shines a light on the inspiring ways personalisation is transforming health and care across Lincolnshire. In each episode, we speak with people at the heart of this movement who are reimagining support by focusing on what truly matters to each person. So, join us as we explore how putting people’s stories, choices and strengths first is making a real difference. Like what you’ve heard? Press the LIKE (heart) button, SHARE the podcast and LEAVE A COMMENT. Want to record a podcast with us? Get in touch at lhnt.itsallaboutpeople@nhs.net - we’d love to chat with you. Find out more about the It’s All About People Personalisation Programme on our website: www.itsallaboutpeople.info

Episodes

December 18, 2025 35 mins

Alison sits down with members of the Living Well team at South Lincoln Healthcare Primary Care Network about what personalised care really looks like in practice.

Care Coordinators Jackie and Helen, and Health and Wellbeing Coach Panos, share how non-clinical roles are helping people feel heard, supported, and more in control of their lives.

From “what matters to me” conversations to community events and powerful personal stories, ...

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Joining Alison this week is TikTok sensation Bailey Greetham, winner of Active Lincolnshire’s Outstanding Service to Sport and Physical Activity 2025 award, sponsored by The Fitness Group. Known internationally for inspiring older adults to move more, especially those living in care homes, Bailey is Grimsby-based and determined to make change happen close to home in Lincolnshire.

Fresh from a BBC interview, Bailey talks openly abou...

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For some people, Christmas is a season of sparkle, togetherness, and joy. For others, it can feel overwhelming, lonely, or quietly painful - and sometimes it’s a mix of all three. As the big day gets closer, the pressure ramps up: expectations, busy family dynamics, empty chairs at the table, or the weight of grief that feels heavier this time of year.

In this second episode of this Mental Health series, our colleagues from South L...

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Caty sits down with Yuen Toh, Clinical Director of Apex Primary Care Network (PCN), and Andy Garner, Senior Social Prescribing Link Worker in the PCN.

Yuen and Andy share powerful statistical evidence of the impact on local GP and urgent care services, as well as anecdotes about the importance of relationships and the difference social prescribing can make for individual people.

As Yuen explained in one of her LinkedIn posts about ...

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Alison sits down with Simon Nicoll and Lois Delong to talk about the new Ermine Exchange coffee house and wellbeing hub. 

This is a really lively conversation that will have you laughing and possibly crying (see if you can notice our host Alison lose it for the first time in her podcast history).

Both Simon and Lois speak passionately about people, partnerships, co-production, value, and impact. 

The Ermine Exchange is a great exam...

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In this episode, Alison is joined by Helen Ashwell, People Promise Manager, and Wendy Cundy, Head of Primary Care Workforce Transformation, both working in Primary Care (which includes GP surgeries, opticians, community pharmacy, and dentistry). Together they explore the powerful work happening to support and strengthen the workforce.

Wendy explains how they responded to staff survey feedback that people didn’t feel heard or valued...

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In this third episode of the 'Everybody, Every Story' Cancer Awareness Podcast, hosts Kavya and Charlotte are joined by Dr Lucy Rushworth, GP and the Cancer Lead for South Lincolnshire Rural Primary Care Network, and Nick Reed, Programme Manager for Lung Cancer Screening in Lincolnshire. Together, they explore lung cancer screening and why it matters here in Lincolnshire.

They break down common myths, explain who is eligible for sc...

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November 10, 2025 43 mins

Alison is joined by Kat and Judy for an honest and eye-opening conversation about hoarding disorder.

Kat is Director for Hoarding Disorders UK (East) Community Interest Company (CIC) and founder of The Hummingbird Effect, a social purpose business that specialises in professional decluttering and organisational strategies.

Judy is an expert by experience, and shares her own story and how she now uses her lived experience to support...

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To celebrate Occupational Therapy Week 2025 (3–9 November), Alison is joined by Occupational Therapists Zoe and Laura, and Denis, an expert by experience.

Together, they share Denis’s incredible journey through rehabilitation - a story powered by his determination and by Zoe and Laura’s willingness to do things differently.

Denis talks about how he went from spending 15 months lying in a hospital bed to being able to sit up in his ...

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As we head through Autumn and into Winter, many of us feel the impact of the shorter days, lack of sunlight, and bad weather, not just in our routines, but in our moods and energy.

In this first episode of this Mental Health series, our colleagues from South Lincolnshire Rural Primary Care Network, Kavya, Melissa, and Leah, shine a light on Seasonal Affective Disorder (SAD).

What is SAD, why does it happen, and how we can support o...

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Joining Alison as she sits down with Alice Carter and Phillip Watson from Lincoln City Foundation. Together they explore the Foundation's great work supporting individuals and communities to improve their physical, social, and mental wellbeing - and why what they do ‘isn’t just football’.

Stick with us to the end to hear about how proud Alice and Phill are about the impact their services are having on people - just don’t mention th...

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What does it really mean to work in a strengths-based way - and why should it matter to everyone in health and social care?

In this episode, Alison sits down with Hayley Eccles, Deputy Director of Adult Social Care at Lincolnshire County Council, to explore how a strengths-based mindset transforms the way we think about care and support.

Hayley shares her own journey from Support Worker to Deputy Director, and why those early worki...

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To mark World Mental Health Day on 10 October 2025, Caty from the It's All About People Team sits down with Dee, Barbara, and Tommy from Lincolnshire Talking Therapies for an open and inspiring conversation about mental health and the power of talking.

Dee, a Cognitive Behavioural Therapist (CBT), shares some of her most memorable moments in therapy and how she uses CBT techniques not just with her clients, but in her own life too.

...

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To mark Stoptober 2025, Gavin from the It’s All About People Personalisation Team sits down with Vicky, Kate, Ashlea, and Praveen from Lincolnshire’s Acute Tobacco Dependency Service to talk about how they support people on their journey to a smoke-free life.

They share how a truly person-centred approach, built on taking time to listen, empathy, understanding, and co-designing support, makes all the difference. By hearing each per...

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In this second episode of the 'Everybody, Every Story' Cancer Awareness Podcast, which marks Breast Cancer Awareness Month (Wednesday 1 Oct 2025 – Friday 31 Oct 2025), host Kavya sits down with Dr. Lucy Rushworth and seven incredible women - Charlotte, Linda, Meena, Melissa, Namrata, Sadia, and Sue - to talk about something that can feel a little awkward but is absolutely vital: breast screening.

Screening can be scary to think abo...

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September 18, 2025 22 mins

In this episode, former Lincolnshire Integrated Care Board (ICB) ReSPECT Project Manager Jenny Fryer is joined by Abi Alexander, Macmillan Clinical Team Leader at Lincolnshire Community Health Services NHS Trust (LCHS), and Jason Abrahall, District Nurse and Clinical Team Lead, Community Nursing, based in Bourne and Stamford.

Together, they look at why the ReSPECT process matters so much from a community team’s point of view. Commu...

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Caty sits down with Becky Frost, Project Manager, and CJ Jago, Deputy Project Manager, from Project Compass in Lincoln to talk about their inspiring, person-first approach to supporting people who are sleeping rough.

For Becky, CJ, and the Project Compass team, it all begins with something simple but essential: creating a space where people feel safe, welcome, and never judged. Somewhere you can come in, sit down, have a cuppa, and...

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In this episode, Alison sits down with Vic Townshend, Emma Townend, and Kirsteen Redmile for a lively conversation about three key enabling programmes we’re fortunate to have here in Lincolnshire - Population Health Management (PHM), Health Inequalities (HI), and the It’s All About People Personalisation Programme

Working together, these teams are combining hard data with people’s voices and stories to build a deeper and clearer ...

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August 18, 2025 17 mins

In this episode, former Lincolnshire Integrated Care Board (ICB) ReSPECT Project Manager Jenny Fryer is joined by Dr Kaval Patel, GP and Partner at the Heart of Lincoln Medical Group, and Clinical Director of Lincolnshire Healthcare Partnership PCN

Together, they explore why starting ReSPECT conversations earlier - with your GP, for example - can make such a difference. These conversations aren't restricted to end-of-life care. The...

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August 11, 2025 41 mins

Tune in to hear Alison from the It's All About People Team chatting with Elliot Kane about the exciting work he’s doing at a GP surgery in Lincoln.

Elliot’s on a mission to change how healthcare teams talk to patients, making things clearer, friendlier, and more effective.

He’s passionate about health literacy and believes that the way we use language can build better relationships - and lead to better health.

If he can get a word ...

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