The It’s All About People Personalisation Podcast

Alison and Kirsteen from the It's All About People team chat to Clare Credland and Dr Sadie Aubrey about all things ‘frailty’. 

Clare is Head of Integrated Community Partnerships, leading on frailty, at Lincolnshire Community Health Services NHS Trust (LCHS). Sadie is a GP, Clinical Director of South Lincoln Healthcare Primary Care Network, and Clinical Lead for Frailty for Lincolnshire. 

Together, they share their passionate belie...

In this episode, Jenny Fryer, former ReSPECT Project Manager at Lincolnshire Integrated Care Board (ICB), sits down with Jillian Edwards, Deputy Lead Nurse for Palliative and End of Life Care, and Jody Blow, Advanced Clinical Practitioner in Trauma and Orthopaedics, both at United Lincolnshire Hospitals NHS Trust (ULHT). Together, they dive into the vital role of the ReSPECT form in secondary care settings.

They explore how this to...

In this edition, Ela and Ed sit down with Joanne Hindley (Jo) and Georgina Kerwick-Chrisp (Gina) from the Children in Care Team at Lincolnshire County Council.

Jo and Gina work closely with unaccompanied asylum-seeking children, and they speak with warmth and honesty about the challenges these young people face - from their harrowing journeys to the trauma they carry, and the complex process of age assessment.

Jo and Gina also shar...

Join Anna, Melanie, and Tom, three of Lincolnshire’s new Community Reporters, as they discuss the power of real stories - and how hearing people’s lived experiences can spark genuine change.

They share personal highlights from our recent Conversation of Change event, which explored how real community voices and experiences could - and should -  inform quality improvement in health and social care.

Curious about the approach and wha...

To celebrate Shared Lives Week 2025 (23 - 27 June) Alison from the It's All About People team talks to Katie Reilly, Development Worker with Shared Lives Lincolnshire and Carer, and Toni Ulyatt, Carer Recruitment for PSS (Person-Shaped Support) Shared Lives, to explore what this approach really means for people across Lincolnshire.

Katie and Toni speak with such genuine passion about the difference Shared Lives is making and how it...

In this episode, former Lincolnshire Integrated Care Board (ICB) ReSPECT Project Manager Jenny Fryer is joined by Laura Golding, Paramedic and Pathways Lead for the Lincolnshire Division of East Midlands Ambulance Service (EMAS).

Part of Laura’s role is to find alternatives for ambulance crews to avoid taking people to Accident and Emergency (A&E), and ensuring that the person receives the most appropriate care from the ambulan...

Caty from the It's All About People Personalisation Programme Team is joined by Jo Taylor and Mike Farley, both Community Connectors, to chat about their role and the impact it has on communities, on people, and on local partnerships.

They share inspiring examples of how kindness and a warm welcome at Wellbeing Hubs really does change lives, and they explain what can happen when people ‘work together for the wellbeing of everyone’ ...

To celebrate Carers Week 2025 (9 – 15 June), Alison talked to Laura Blaine,  Carers Lead at Lincolnshire County Council.

Laura shares her passion for supporting unpaid carers and shines a light on the wide range of services available across Lincolnshire.

Whether you're a carer yourself or just want to learn more, this is an inspiring and important listen.

The Lincolnshire Carers Service is commissioned by Lincolnshire County Counci...

Welcome to our 50th podcast episode – we made it!

We’re thrilled to celebrate this milestone with two fantastic guests (and members of the It's All About People family) Vicky Thomson and John Day, who join Alison to chat about their inspiring volunteer work with Patient Participation Groups (PPGs) in their local GP practices.

They share real stories about what it’s like to get involved, the difference volunteers can make, and why t...

In this Takeover episode, Ela & Ed are joined by Rachael Hunt, Training and Development Officer at the Lincolnshire Safeguarding Children’s Partnership (LSCP).

With a deep-rooted passion and long-standing commitment to tackling misogyny, Rachael brings thoughtful insight to a dynamic conversation that explores the growing spotlight on misogyny, and why it remains such a persistent issue today.

Rachael also shares practical advi...

The ReSPECT process creates personalised recommendations for a person’s clinical care and treatment in a future emergency in which they are unable to make or express choices.

In this episode, former Lincolnshire Integrated Care Board (ICB) ReSPECT Project Manager Jenny Fryer is joined by Abi Alexander, Macmillan Clinical Team Leader at Lincolnshire Community Health Services NHS Trust (LCHS), to discuss the process of completing a R...

To mark Dementia Action Week 2025 (19–25 May), Diane Hinchliffe and Claire Bagshaw from the Alzheimer’s Society join Alison from the It’s All About People Personalisation Programme team to highlight some of the impactful work being done to support people with Young Onset Dementia in Lincolnshire.

In this engaging discussion, Diane, Claire, and Alison challenge common myths about dementia, emphasize the power of language, and explor...

Alison and Caty are joined by Paul Drury (Lincolnshire Armed Forces Community Covenant Officer) and Andy Garner (Senior Link Worker for Lincoln City) to celebrate the 80th anniversary of VE Day and reflect on the work that is happening in Lincolnshire to support our armed forces communities and veterans. 

Paul talks about a new directory that is available on Connect to Support (please visit https://lincolnshire.connecttosupport.org...

In this Ela and Ed Takeover episode, we shine a spotlight on the Gypsy, Roma, and Traveller communities in Lincolnshire. Special guests Lorna and Lisa join the conversation to share insights into the community’s rich heritage, deep-rooted pride, and the ongoing challenges they face.

About Ela & Ed

Ela Walji is an Improvement Practice Lead at Lincolnshire County Council and also an Expert by Experience. Ed Clayton is a Practice ...

The ReSPECT process helps create personalised recommendations for a person’s clinical care and treatment in the event of a future emergency where they are unable to make or communicate decisions.

These recommendations are shaped through meaningful conversations between the individual, their loved ones, and health and care professionals—ensuring that what matters most to the person is understood and balanced with what is clinically ...

In this episode, It's All About People Personalisation Programme team members Alison Wilkinson (Physiotherapist) and Matt Evans (Senior Change Lead) reflect on two years of work to introduce personalised care approaches into the musculoskeletal (MSK) pathway. 

To find out more about this work, visit Personalised Approaches in Musculoskeletal (MSK) Service redesign.

And visit the It's All About People Personalisation Learning and De...

We are proud to host the brand-new ReSPECT Podcast Series! 

Over the coming months, we’ll be sharing eight podcasts that focus on ReSPECT – a plan that records a person’s wishes, choices, and decisions about their care, should they be unable to speak about it during an emergency.

ReSPECT (the Recommended Summary Plan for Emergency Care and Treatment) provides health and care professionals responding to an emergency with a summary o...

Mandy Irons, Head of Wellbeing at St Barnabas Hospice, joins Gav and Matt from the It's All About People Personalisation Programme team for a conversation about the hospice’s Wellbeing service.

Offering a behind-the-scenes look, this episode explores how a dedicated team—supported by volunteers—helps individuals and their families navigate the final stages of life with compassion and care.

Mandy also takes time to bust a few myths ...

Luke became a carer for his mum, Pam, at a young age—a role he carried through into adulthood.

In this heartfelt episode, he joins Jenny (Lincolnshire County Council) and host Alison (It's All About People Team) to share his journey and how Direct Payments played a key role in supporting their unique situation.

Together, they unpack the language around care, the emotional weight of guilt, and the challenges of balancing school, wor...