The Business of Dentistry Podcast

In this episode, Specialist Financial Advisor, Richard Ollive, and Donna Hall, Regional Support Manager for Practice Plan, talk about how they work together to support dental practices. From financial advice to hands-on plan support, they share how their partnership helps dentists and practices to feel more confident, supported and ready for whatever comes next.

This podcast is for information purposes only and does not constitut...

Nigel Jones is joined by John Gibson for a powerful conversation on mental health in dentistry, exploring burnout and regulation pressures. John advocates for a shift towards a “community of kindness” - sharing practical, compassionate ideas to restore empathy across the profession.

What you'll hear:

• How burnout is impacting the dental industry
• A 'community of brokenness' is forming
• How f...

Nigel Jones catches up with Stephen Henderson, Independent Dental Adviser, to explore what really happens when things go wrong in dentistry. They talk about the pressures dentists face, how the regulatory landscape is changing and what support is out there if it feels too much.

What you'll hear:

• What it's like to be investigated by the GDC and how the process has changed
• The emotional toll of complaints and regulatory scrutiny
...

Hazel Dockery from Practice Plan catches up with Lisa Bainham, Practice Manager and Chair of ADAM (Association of Dental Administrators and Managers), to hear her advice on how to handle difficult conversations in practice.

What you’ll hear: • The importance of giving staff the confidence to handle difficult conversations through training • Ways to take the heat out of a challenging situation • Why emotional intelligence is a su...

Nigel Jones, Director at Practice Plan, is joined by Dr Lauren Harrhy, Principal Dentist and member for Wales on the BDA’s Principal Executive Committee, to discuss the latest proposals for changes to NHS dentistry in Wales and what it means for practices.

What you’ll hear:

• Overview of current dental landscape in Wales and recent updates
• Centralised patient waiting list...

Amy Hansford, Regional Support Manager at Practice Plan catches up with Ulrika Skalberg, Dentist and Practice Owner at Teeth on the Heath, to talk about the growth in plan membership at the practice and the benefits.

What you’ll hear:

• How the plan has benefitted the practice
• How the practice have grown it's plan patients over the years
• How to get all the ...

Hazel Dockery sits down with Gemma Starkey, better known as Miss Social, to dive into the world of TikTok, explore why dental practices should be on the platform, and uncover the most effective ways to create and share content.

What you'll hear:

• Gemmas background in dentistry
• Why practices should use TikTok
• Types of content to post
• Following different accounts and syn...

Nigel Jones, Director at Practice Plan Group, is joined by Andy Acton, Director at Frank Taylor and Associates to talk about some of the challenges of being an independent practice owner and how to make owning a practice more enjoyable and ultimately successful.

What you’ll hear:

• Current challenges of running a dental practice
• Opportunities for practice owners

Fern Jackson is joined by Nina Farmer, a dental therapist and nutritionist, to explore the transformative power of nutrition and share practical tips for enhancing overall health.

What you’ll hear:

• How does nutrition affect our overall health
• Common nutritional deficiencies
• Preventative measures for maintaining good oral health
• Simple dietary changes to improve overall health.

For more information from Nina visit her i...