The Business of Dentistry Podcast

Nigel Jones catches up with Stephen Henderson, Independent Dental Adviser, to explore what really happens when things go wrong in dentistry. They talk about the pressures dentists face, how the regulatory landscape is changing and what support is out there if it feels too much.

What you'll hear:

• What it's like to be investigated by the GDC and how the process has changed
• The emotional toll of complaints and regulatory scrutiny
...

Hazel Dockery from Practice Plan catches up with Lisa Bainham, Practice Manager and Chair of ADAM (Association of Dental Administrators and Managers), to hear her advice on how to handle difficult conversations in practice.

What you’ll hear: • The importance of giving staff the confidence to handle difficult conversations through training • Ways to take the heat out of a challenging situation • Why emotional intelligence is a su...

Nigel Jones, Director at Practice Plan, is joined by Dr Lauren Harrhy, Principal Dentist and member for Wales on the BDA’s Principal Executive Committee, to discuss the latest proposals for changes to NHS dentistry in Wales and what it means for practices.

What you’ll hear:

• Overview of current dental landscape in Wales and recent updates
• Centralised patient waiting list...

Amy Hansford, Regional Support Manager at Practice Plan catches up with Ulrika Skalberg, Dentist and Practice Owner at Teeth on the Heath, to talk about the growth in plan membership at the practice and the benefits.

What you’ll hear:

• How the plan has benefitted the practice
• How the practice have grown it's plan patients over the years
• How to get all the ...

Hazel Dockery sits down with Gemma Starkey, better known as Miss Social, to dive into the world of TikTok, explore why dental practices should be on the platform, and uncover the most effective ways to create and share content.

What you'll hear:

• Gemmas background in dentistry
• Why practices should use TikTok
• Types of content to post
• Following different accounts and syn...

Nigel Jones, Director at Practice Plan Group, is joined by Andy Acton, Director at Frank Taylor and Associates to talk about some of the challenges of being an independent practice owner and how to make owning a practice more enjoyable and ultimately successful.

What you’ll hear:

• Current challenges of running a dental practice
• Opportunities for practice owners

Fern Jackson is joined by Nina Farmer, a dental therapist and nutritionist, to explore the transformative power of nutrition and share practical tips for enhancing overall health.

What you’ll hear:

• How does nutrition affect our overall health
• Common nutritional deficiencies
• Preventative measures for maintaining good oral health
• Simple dietary changes to improve overall health.

For more information from Nina visit her i...

Nigel Jones, Director at Practice Plan Group, is joined by Mike Blenkharn, Partner and Head of Dental at UNW LLP, to discuss the rising costs for dental practices and improving profitability.

What you’ll hear:

• Impact of latest budget on NHS and private dental practices
• Impact on staff and recruitment
• Exit strategies
• Benchmarking and financi...

Katrina James, Area Manager at Practice Plan, is joined by Louise Anderson, Regional Support Manager at Practice Plan, to look at the current dental landscape in Wales and common issues practices are facing.

What you’ll hear:

• Overview of the current landscape
• How NHS dentistry operates in Wales
• Knock on effects of trying to reach targets
• Recruitment and retention issues
• Conditions for 6% pay uplift for NHS dentists
• Additional ...

Hazel Dockery from Practice Plan is joined by Hannah Burrow and Jay Shah, Founders of Kiroku, to discuss the ethical side of AI and what to consider when implementing it into your business.

What you’ll hear:

• What defines Ai
• Some of the biggest misconceptions
• How Ai has improved efficiency or decision making in practice
• The ethical challenges around Ai
• How can practices ensure their data practices are secure and responsible
• Tho...

Wesleyan Financial Services Regional Manager for Dental, Simon Cosgrove, talks to Chris Nicholson, Regional Support Manager for Practice Plan about the impact of the October 2024 budget and how practices can mitigate rising costs by reviewing their plan fees.

This podcast is for information purposes only and does not constitute financial advice.

Please bear in mind that advi...

In the second episode of our brand-new series, “In the Loupe”, Nigel Jones, Director at Practice Plan Group sits down with Paul Graham, Managing Director of Medical team at Christie & Co, to discuss the current state of the dental practice sales market. What you’ll hear:

• Trends over the last few years 
• Growth in smaller corporate groups
• Focus on quality of sites rather than quantity
• The impac...

Hazel Dockery catches up with Gemma Starkey, otherwise known as Miss Social, to talk about Instagram and how to best use the social media platform.

What you’ll hear:

• Introduction to Gemma
• Benefits of Instagram and its demographics
• Follow local accounts and attractions
• Potential pitfalls
• Different types of content
• Read more