The Business of Dentistry Podcast

The Business of Dentistry Podcast

Bodcast - delivers you expert advice on how to make your dental practice a more profitable and sustainable business. Featuring interviews with key industry figures, hints and tips on a variety of subjects from wellbeing in dentistry to analysis of the dental landscape, along with real-life experiences of dental teams, there’s plenty to intrigue, inform and entertain.

Episodes

April 30, 2024 6 mins

Lucie Simic, Dental business consultant, shares her tips for attracting top talent to your dental practice team.

What you'll hear:

  • The importance of having the right team members
  • Recruitment issues and the current dental landscape
  • Setting the culture and vision for your practice
  • Optimising your staff environment and facilities
  • Social media and your website
  • Understanding your practice personality.
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Joanne Phillpott, Regional Support Manager at Practice Plan is joined by Dr. Vivak Shah, Dentist and Practice Owner and his children Arjun, 12, and Aryan, 10 to talk about their recent charity trip to Mozambique where they provided dental care for thousands of patients.

What you’ll hear:

  • An overview of the trip and the reasons for going
  • An example of what a typical day looked like
  • Stand out moments
  • How other dentists can get in...
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Hussein Hassanali, Associate Dentist at Woodthorpe Dental Centre is joined by Dr Ritesh Aggarwal, Dentist and CEO at Psynergy Mental health to talk about the wellbeing of your associate dentists and share their advice on keeping them happy and engaged.

What you’ll hear:

  • Getting associates more involved with the wider team
  • Creating a sense of belonging and open culture
  • Utilising skills and strengths 
  • ...
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In this edition, Iain Stevenson, Wesleyan Financial Services Head of Dental, talks to Steve O’Connor, Associate Director of Christie & Co, a specialist business property adviser to dental professionals.

They discuss Christie & Co’s recently published Business Outlook and what it means for dentists and their business and personal finances.

This podcast is for information only and doesn’t provide either financial or business ...

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March 27, 2024 22 mins

Les Jones, Creative Director at Practice Plan is joined by Kevin Rose, Dental business coach at Rose & Co. Kevin shares his philosophy of developing dental practices by emphasising both human touch and digital results.

What you'll hear:

  • How Rose & Co was established
  • Building trust with patients, encouraging self-thinking teams, and prioritising patient care over purely clinical outcomes. 
  • The difference their approach h...
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Hazel Dockery from Practice Plan is joined by Dr Amit Jilka, Practice Owner at Abbey House Dental to talk about his experience running both an NHS and private practice.

What you'll hear:

  • Amit's journey towards private dentistry
  • The benefits to patients, team and practice from offering both services
  • Advice for those contemplating introducing private dentistry into their practice.

 

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Zoe Close, Head of Sales at Practice Plan Group catches up once again with Mike Hesketh, Founder and CEO at Hesketh Healthcare. This time they talk about his dental consultancy work and delve deeper into the system of success that has proven results for the practices he works with.

What you'll hear:

  • How Mike started his dental consultancy
  • The systems for success
  • What s...
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Hazel Dockery catches up with Gemma Starkey, Social media consultant also known as 'Miss Social'. Gemma shares her hints on how to get started with social media and discusses its impact and relevance for dental practices.

What you'll hear:

  • Gemmas journey from dental nurse to social media guru
  • The importance of social media in the current digital age
  • Having a mix of educational, personal, and relatable content
  • Using algorithms ...
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February 22, 2024 16 mins

In this latest episode of Bodcast, Fern from Practice Plan catches up with Neil Stephen, CEO of Dengro, to delve deeper into the company's CRM software and how best to utilise reports and data captured.

What you'll hear:

  • What do the reports on the CRM system tell us?
  • Where do the best leads come from?
  • The benefits of having the data for a den...
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February 14, 2024 12 mins

In this episode, Monica Pacult talks to Rebecca Johnson, a Specialist Financial Planner at Wesleyan Financial Services.

They cover the importance of business agreements for dentists and how they improve business continuity, resolving disputes and overall planning for the future, as well as touching upon legacy planning and how it impacts the individuals personally.

This podcast is for information only and doesn’t provide either fin...

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Zoe Close, Head of Sales at Practice Plan Group is joined by Mike Hesketh, Founder and CEO at Hesketh Healthcare, to talk about the rapid growth and sale of his first dental practice and purchase of his second, as well as the four pillars that helped him achieve it.

What you'll hear:

  • Introduction to Mike
  • The decision to purchase Exeter dental practice
  • The four business pillars that helped Mike grow the practice
  • Stepping away fr...
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Hazel Dockery is joined by Emilia Forrester, Multi-Award winning dental nurse, who shares her top tips for creating and maintaining a happy and motivated team.

What you'll hear:

  • How Emilia got into dental nursing and consultancy 
  • Qualities and attributes that make a good dental nurse
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Zoe Close, Head of Sales at Practice Plan catches up with Lisa Bainham, Practice Manager at The Old Surgery dental practice to talk about menopause, how it affects them and how to support women going through it.

What you'll hear:

  • Why don't we talk more about the menopause?
  • Is there a need for both men and women to become more educated about the emotional and physical aspects of the menopause?
  • What role should work play in suppo...
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January 5, 2024 16 mins

In this episode, Laura Whyte is joined by Neil Richardson, Regional Manager for Dentists at Wesleyan Financial Services, and Olivia Miller, one of its Specialist Financial Advisers.

They talk about financial planning for young dentists and cover the important topics like income protection, mortgages, savings and retirement planning.

This podcast is for information only and isn’t financial advice. Please note: Specialist Financial A...

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December 29, 2023 3 mins

Katrina James, Area Manager at Practice Plan, shares her top tips for your business and things to think about for 2024.

What you’ll hear:

  • Reflect on the past year
  • Evaluate what’s gone well/what’s been a challenge
  • What are your business goals?
  • Prioritise your team.

Who should listen:

  • Practice Owners
  • Practice Managers.
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December 20, 2023 12 mins

Hazel Dockery at Practice Plan catches up with Mark Topley, CSR and Business coach, to talk about vulnerability in the workplace and the benefits of creating an open culture.

What you’ll hear:

  • What is vulnerability?
  • The importance of creating a safe space and an open culture
  • Communication
  • Not being afraid to make mistakes or ask for help.

To find out more visit https://marktopley.co.uk/

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December 11, 2023 17 mins

Nigel Jones, Sales and Marketing Director at Practice Plan Group is joined by Steve O’Connor, Associate Director at Christie & Co, to discuss the key findings from their dental market report 2023.

What you’ll hear:

  • General overview of 2023
  • Interest rates and cost of living crisis effects
  • Groups and corporates
  • Rising costs for NHS practices vs private
  • Workforce issues and growth in private practice.

Who should listen:

...
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    Listen in to our latest podcast with Simon Cosgrove, Dental Specialist Financial Adviser at Wesleyan Financial Services, where we talk about the pros and cons of pension switching and consolidation for dentists.

    Bear in mind that the value of investments can go down as well as up and you may get back less than you invest. This podcast is for information only and isn’t financial or legal advice.

    Please note: Specialist Financial Adv...

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    Hussein Hassanali, Associate Dentist at Woodthorpe Dental Centre is joined by Jo Clarke, Founder and Director of Petros to talk about resilience, being less stressed and getting in the zone for dentistry.

    What you’ll hear:

    • What cortisol is and how it can affect people
    • What resilience is and how naturally it comes to some of us
    • How to be more resilient
    • What rumination is
    • Benefits of running commentary with patients
    • Importance of...
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    Michelle Hardy, Sales Support Manager at Practice Plan answers some of the common questions and barriers to converting from NHS to private practice.

    What you’ll hear:

    Barriers including

    • Losing patients
    • Reaction from local press
    • Will team resist change?
    • What will happen to NHS pension?
    • Local health board response
    • ...
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