2W Conversations

2W Conversations

A collection of conversations where we dive deep into popular tech topics. We bring together the brightest minds from inside and outside of 2W Technologies! Our experts share their knowledge, insights, and experience in areas such as Azure, Business Intelligence, Modern Workplace solutions, and Epicor Kinetic ERP systems.

Episodes

March 17, 2026 24 mins
Unlock the secrets to successful technology adoption in organizations. In this episode, discover why buy-in is more than just a "yes," how to overcome resistance, and the critical roles that drive change—from executive sponsors to frontline users. Hear practical strategies, real-world analogies, and actionable tips for navigating ERP, AI, and managed services transitions. Perfect for leaders and change agents seeking to drive lasti...
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Join Danielle and Rachel, 2W’s Microsoft Alliance Manager, for a candid conversation about what a Microsoft Alliance Manager really does—and how Rachel’s work makes a real impact for our clients.
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January 8, 2026 27 mins
Kinetic Custom Cloud. Powered by 2W Tech, Sold by Epicor, and Built on Microsoft Azure for Enterprise-Grade Security and Reliability. Join Danielle as she sits down with Tom, CTO at 2W Technologies, INC., as he describes a new cloud offering for your Epicor ERP, Custom Cloud. They discuss the recent Epicor announcement regarding the future release of 2028.1, being the final on-prem release that will include new features and upda...
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November 20, 2025 14 mins
Join Danielle as she sits down with Robb Marr, Director of Corporate IT at DNP Imaging America, to discuss the challenges and strategies behind integrating acquisitions, modernizing IT infrastructure, and balancing security with innovation. Robb shares insights on ERP integration, automation initiatives, managing evolving technology expectations, and the importance of transparency and partnership in IT leadership.
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In this episode, Mark, our President & CEO, takes us behind the scenes of how our latest webinar series, Modern Shop Floor, came to life. Discover the inspiration, planning, and vision that drove the creation of this innovative series, designed to empower manufacturers with actionable strategies and insights to thrive in today’s ever-evolving shop floor environment. Tune in now to get an exclusive look at the journey from idea to...
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October 30, 2025 32 mins
In the spirit of Halloween and Cybersecurity Awareness Month, I brought in some people who have seen it all! Jared, Alex, Tom, and Mark sit down and share their IT horror stories. It's the perfect mix of experiences from their personal life and past clients. This episode is packed with real-life IT horror stories, technical mishaps, and lessons learned. The team shares unforgettable anecdotes—from catastrophic data loss and ranso...
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August 18, 2025 32 mins
Join Danielle and Zach Eikenberry, CEO and co-founder of Hook Security, as they dive into cybersecurity awareness, phishing prevention, security training, and the impact of AI on modern cyber threats. Discover how humor, psychology, and innovative training methods are transforming security culture for managed service providers and small businesses. Perfect for IT leaders, MSPs, and anyone interested in the future of cybersecurity e...
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August 15, 2025 21 mins
In this episode of 2W Conversations, we delve into the intersection of Business Intelligence (BI) and Artificial Intelligence (AI) from an executive's perspective. Mark, our President & CEO, shares insights on how he leverages BI tools like Power BI to track key performance indicators, sales forecasts, and service level agreements. Discover the importance of data in decision-making and how real-time dashboards empower leadership to...
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Explore practical AI and BI use cases in manufacturing, including quick ROI strategies, safety data sheet automation, Power BI for maintenance tracking, tribal knowledge consolidation, automated purchase order processing, review aggregation, and inventory management. Learn how AI-driven help desk bots, client portal integrations, and product configurators streamline operations, while Power BI templates enhance reporting, alerting, ...
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May 16, 2025 22 mins

Grab your morning coffee, afternoon tea, or late-night beer and listen in as Brad zooms out and discusses all things Microsoft Defender.

Brad is our Modern Work Practice Manager, spending his days guiding organizations towards a modern, efficient, and collaborative workplace.

Tune in to learn:

  • What Microsoft Defender Includes
  • What makes it different than other solutions
  • How it protects your business


Want to dive ...

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March 26, 2025 29 mins

Unlocking AI: Practical Use Cases, Challenges, and Starting Small | Podcast EpisodeIn this episode, we sit down with two of our most popular guests to chat about Artificial Intelligence (AI) and its real-world applications for businesses. Whether you’re just getting started with AI or looking for practical ways to integrate it into your workflow, this conversation offers actionable insights and strategies.What You’ll Learn in This ...

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In this discussion, we explore the importance of leadership during times of rapid growth. Alan, our COO at 2W Tech, speaks to the differences between leading mature companies and those in the early stages of growth. Key topics include:


  • The significance of focusing on leadership to drive company growth.
  • Strategies for defining and optimizing mature versus growing organizations.
  • The role of hiring and empowering talent i...
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March 12, 2025 16 mins

In this episode, we dive into the upcoming transition from classic screens to Kinetic screens within the Epicor ERP system, expected with the 2026.1 update. Our guest, Zack, who recently hosted a webinar on this topic, shares insights on the tools available for both on-premises and SaaS clients to manage their customizations and prepare for the transition. We discuss the importance of evaluating current customizations, the use of t...

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Tune in for a fun and honest chat about what it's really like working with family. Our guests (Mark, Joan, and Alex) spill the beans on how they ended up working together at 2W Technologies and the ups and downs that come with it. From setting boundaries to keeping work and home life separate (or not!), they share how trust and communication play a big role in their success. Whether you work with family or just curious, this episod...

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November 25, 2024 22 mins

Dive into the latest episode of 2W Conversations, where cybersecurity takes center stage! In this episode, we're joined by Alex, our solutions engineer, and Jared, a solution architect, to wrap up Cybersecurity Awareness Month with essential insights and practical tips. Discover how to spot phishing attempts, craft strong and unique passwords, and leverage multi-factor authentication to safeguard your digital world. Plus, learn why...

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Join us for this enlightening episode of 2W Conversations, where IT Supervisor Ryan from 2W and Sales Manager Paul from Western NRG delve into the vital topic of firewalls. With over 30 years of experience, Western NRG has established itself as a top-tier security firm focused on specialized solutions.

In this episode, we unravel:The fundamental role of firewalls in network security. The evolution of cybersecurity and the importanc...

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September 27, 2024 21 mins

Welcome back to 2W Conversations! In this episode, Danielle hosts Joan and Colleen, key players in shaping the vibrant culture at 2W Technologies. We delve into the deeper aspects of company culture, beyond perks like free lunches and casual dress codes. Discover how core values, collaboration, and open communication drive engagement and productivity. Join us as we discuss: The importance of a supportive work environment How leader...

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In this episode, you'll learn about: The fundamental differences between backups and DR. How cloud technology is revolutionizing data recovery processes. Real-world scenarios where robust DR plans saved businesses from catastrophic losses. The importance of regular DR testing and verification. Integrating cloud backups with traditional on-premises solutions. Future trends and innovations in the field of backups and disaster recover...

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Welcome back to another episode of 2W Conversations, the podcast where eavesdropping is highly encouraged! In this special episode, we sit down with Bill Curran, Senior Director of Information Technology at PNY Technologies. Join us as Bill shares his unique insights and the incredible journey of PNY's 7-year partnership with 2W Tech, culminating in their impressive migration to the cloud. What to Expect: The challenges and triump...

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Welcome back to 2W Conversations, the podcast where eavesdropping is not just allowed but encouraged! 🎙️ In this episode, Danielle and her seasoned co-hosts Mark, Jon, and Keleen dive deep into the ever-relevant topic of meetings. From the nostalgic days of traditional in-person meetings to the modern digital age of virtual gatherings, we explore: The nuances of meeting etiquette in a virtual world The shift in dynamics when movi...

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