The Complaining Cow
Helen Dewdney is The Complaining Cow, a consumer expert. Author of How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results! and 101 Habits of an Effective Complainer, she helps consumers to fight for their rights and helps businesses increase sales through improving customer service. Regularly seen and heard in the media providing advice and opinion, she's also a business consultant, speaker and journalist, having written for many outlets including the Financial Times, The Telegraph, Metro, This Is Money, The Sun and the Mirror. In this podcast, Helen interviews guests on an eclectic range of topics. These include insights into consumer issues, small businesses tips and tricks, regulators and more. This is an ELR Productions podcast from East London Radio
Episodes
Kimba talks about what gamification and what it isn't! How you can use games and fun in your business and personal life.
You can get more information, advice and tips on saving money and your consumer rights on the website www.thecomplainingcow.co.uk
Get 15% off Helen's books How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results! and 101 Habits of an Effective Complainer! with code ELRCow h...
Jeremy talks about how and why he set up PromoVeritas, how competitions work and are judged and gives his top tips for winning competitions.
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Helen Dewdney speaks with Matt Allwright of BBC The One Show, Rogue Traders, Watchdog and other consumer TV shows.
Matt talks about joining Watchdog and some of the stories it is currently receiving and about platforms which are making it more difficult for asserting consumer rights and more.
Housing is an area Matt feels passionately about and spoke of the impact of conditions on all areas of life.
See omnystudio.com/listener for p...
Lisa Johnson is a multi-seven-figure Global Business Strategist who makes 90% of her money through passive or semi-passive income stream. Her business made over £10m in the first five years.
Her background in overcoming obstacles has helped mould her into a bold, straight-talking coach, never afraid to be an authentic and outspoken truth-teller. From £30,000 in debt to a successful entrepreneur making millions and helping thousands...
Jasmine Birtles is the author and founder of the popular consumer money website Money Magpie. She is a TV personality, columnist, ‘money guru’, presenter, speaker and freelance journalist. She debunks interest, inflation and stagnation. Just what does it all mean and what does the future hold?
See omnystudio.com/listener for privacy information.
An entrepreneur, businessman, investor and passionate philanthropist, John founded AO in 2000. He is an active, long standing supporter of OnSide Youth Zones.
John talks about setting up AO.com, the challenges he faced then and now and what's in the future for AO and him. He also talks about what success means to him and the importance of customer service.
See omnystudio.com/listener for privacy information.
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