The AP+ POV Podcast
The AP+ POV Podcast is a thought leadership series on the key issue of trust across a spectrum of topics – what trust means, how to earn it, and how not to jeopardise it. Our listeners are looking for diverse, inclusive and forward thinking payments services that build trustworthy partnerships, with a clear vision to deliver more innovation into Australia's payments ecosystem. Since 2022, Australian Payments Plus has been working towards its aspiration to inspire trust in the products and offerings that Australian Payments Plus operates as well as to play its role in the ever-increasing complexity of frauds and scams that are impacting so many people across Australia. We are dedicated to a future defined by payments experiences that are more efficient, more accessible and more ready to adapt and evolve. While only two years’ old as an integrated entity, our trusted brands have a history stretching back decades. Listen now for thought provoking conversations on trust and integrity in business and in life. For further information and show notes, please visit our website at https://www.auspayplus.com.au/
Episodes
As Australia moves toward payday super, this episode explores the bigger opportunity beyond the 1 July milestone. In this episode, Grant Doherty from Westpac and Sue Pearce from Aware Super share their perspectives on the shift toward real-time super payments, and what it could unlock across the super ecosystem.
See omnystudio.com/listener for privacy information.
How can we make sure young people are protected without locking them out of the digital world? Tony Allen, from the UK Age Check Certification Scheme, and Kieran Donovan, from k-ID, join us to unpack the role of digital identity in age verification, and what it could mean for everything from online purchases to social media and age-appropriate gaming experiences.
See omnystudio.com/listener for privacy information.
As Australian banks roll out Confirmation of Payee, this episode takes you behind the scenes of this industry-wide initiative to bring the name-matching service to market.
We speak with Anuradha Raman from Pay.UK about the UK’s journey and lessons learned, and hear from AP+’s Tina Meize...
Dive into the real-world impact of PayTo through the lens of a corporate end-user
who is already embracing real-time, data-rich payments on the NPP.
On this episode, Mark Buckland, CEO of Dymocks Learning, explains how PayTo is
streamlining operations and improving the customer experience. We’re also joined
by Alison Chang, General Manager of Payments at CBA, who helped bring the
Dymocks Learning solution to li...
For our latest podcast episode, Dave Ellett is joined by Nicola Nicol, Chief Security Officer at CBA, and Cody Kieltyka, Chief Information Security Officer at AP+, to explore Australia’s fast-evolving cyber security landscape.
With cybercrime considered one of the biggest challenges facing Australian companies, tune in to learn about the latest threats, how to make cybersecurity a boardroom conversation, the risks and opportu...
For our first POV of 2025, Dave Ellett is joined by payments leaders from ANZ bank, Lisa Vasic and Anuj Mehra, to examine the critical role of trust in real-time payments and the transformative potential of PayTo.
Learn how PayTo is enhancing visibility, security, and control for consumers while delivering unmatched efficiency for businesses. From improving financial wellbeing through data-rich insights to creating new us...
Is the metaverse the next frontier for payments? Welcome to episode five of the AP+ POV podcast, where we jump into the cutting edge of digital transactions, and trust, in the rapidly expanding online world.
In this episode, Dave Ellett, Chief Commercial Officer at AP+, speaks with renowned author and digital identity expert, David Birch. Birch, known for his insightful take on finance and technology, shares highlights from ...
In episode four of the AP+ POV podcast, we explore the future of money, payments, and identity through the lens of trust in the digital economy.
Joining our host Dave Ellett are NAB’s Executive for Innovations & Partnerships, Brad Carr, and ConnectID’s Managing Director, Andrew Black, who discuss how digital identity is reshaping fraud prevention and creating safer spaces for Australians online.
From safegua...
According to the ACCC, Australians lost more than $2.7 billion to scams in 2023. In our latest episode of the AP+ POV podcast, Westpac’s Ben Young and Australian Payments Plus’ Katrina Stuart examine what the industry is doing to combat scams including the promising signs of Confirmation of Payee for preventing misdirected and mistaken payments.
See omnystudio.com/listener for privacy information.
In our second episode, First Assistant Secretary, Digital ID and Data Policy Division, Department of Finance, John Shepherd & Managing Director, ConnectID, Andrew Black join Chief Commercial Officer Dave Ellett to take a deep dive into what trust means in the digital ID world, how to build trust with citizens and what are some of the main blockers to trust. We look at the past, at personal use cases and toward a future Australi...
In this first episode, our Chair, Catherine Brenner, CEO Lynn Kraus and regular host, Chief Commercial Officer Dave Ellett examine what trust is, what it means to them individually and for Australian Payments Plus as an organisation.
See omnystudio.com/listener for privacy information.
Recently the Australian Banking Association (ABA) and participating member banks launched the "Australian Banks: Working to Protect You" campaign to help protect customers against the growing threat of scams. During this campaign, the ABA highlighted that PayID helps to stop scams because unlike traditional payments, the payer can see a confirmation screen with the intended payee's PayID name before making the paymen...
In a recent speech to the Committee for Economic Development of Australia, Minister for Superannuation, Financial Services and the Digital Economy, Jane Hume, called out the NPP as a key driver of Australia’s digital economy. In this episode of NPP Soundbites, we invited Minister Hume to describe how she sees the NPP evolving areas such as einvoicing, government payments, superannuation and the Consumer Data Right.
See omnystudio...
In the United Kingdom, the roll-out of real-time payments and Open Banking is slightly ahead of Australia, offering an important case study for the Australian market. This is this first of two interviews with Kate Flemish from the UK's leading payment authority, Pay.UK. In this episode she discusses the impact of Open Banking on real-time account-to-account payments and the significant work underway to develop a new payments ...
In the United Kingdom, the roll-out of real-time payments and Open Banking is slightly ahead of Australia, offering an important case study for the Australian market. This is this second of two interviews with Kate Flemish from the UK's leading payment authority, Pay.UK. In this episode hear Kate discuss what we can learn from the UK's introduction of Request to Pay and fighting scams and fraud with Confirmation of Payee...
As co-leader of Bain & Company's Global Digital Banking Initiative, Richard Fleming's work finds him at the heart of transformative change within organisations in the banking, insurance, wealth management and payments sectors. In this final episode for 2021, Richard reflects on global trends driving change and what the Australian payments landscape could look like in 2022 when third party payment initiation arrives in...
Chubb Insurance is the first insurer to use the NPP to offer instant payouts to its customers. In this episode hear Chubb's Gerard Sitaramayya and ANZ's Michael Lim, discuss how this award winning solution has overhauled Chubb's customer experience and vastly improved operational efficiency.
See omnystudio.com/listener for privacy information.
Earlier this year, PayTo was revealed as the name for the NPP's Mandated Payments Service – the new, digital way for merchants and businesses to initiate real-time payments from their customers’ bank accounts.
Hear Richard Curtis from FutureBrand discuss the process his organisation followed with NPP Australia to identify the PayTo moniker from a sea of possibilities. It’s a great listen for anyone who develops, names and mark...
The data richness of NPP payments, including the ability to include longer descriptions with a payment, is a central benefit of the New Payments Platform. However, like other technology carriers, this benefit is open to misuse.
Hear Karen Bentley, CEO of Wesnet (the National peak body for specialist women's domestic and family violence services) and Catherine Fitzpatrick, the Director of Customer Vulnerability & Financial ...
Anita LeMaire from FIS Global draws from the Flavors of Fast 2020 and the Performance Against Customer Expectations (PACE) reports to take us on a trip around the world to look at the latest developments in data-rich real-time payments.
See omnystudio.com/listener for privacy information.
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