The Profit Builder Unscripted

Let us know what you think? Send me a note!

An employee not meeting expectations despite repeated conversations? In this episode I unpack the four main causes of job underperformance.

I share a real story from one of my clients about a long-time employee who’s skilled and capable, but suddenly causing friction with the team.

Whether you’re promoting someone into leadership or trying to get a struggling employee back on track, this epi...

Let us know what you think? Send me a note!

Ever feel like your profits swing wildly from one job to the next—even when sales are up? You’re not alone.

I recently talked with a contractor, Steve, who’s facing that exact challenge. On paper, everything looks fine. But when we dig in, the real issue shows up: without clear profit targets, every project’s results are left to chance.

In this week’s episode of The Profit Builder Unscripted...

Let us know what you think? Send me a note!

Ever looked at your bank balance and thought, “We’re doing great” — only to be scrambling for payroll a few weeks later? You’re not alone. Many contractors mistake the number in their bank account for a sign of profitability, when in reality it can be hiding serious cash flow problems.

In this episode of The Profit Builder Unscripted, I share a real conversation with a contractor facing tha...

Let us know what you think? Send me a note!

Ever wonder why some customers rave about your work, while others seem disappointed—even though you did a great job?

Good customer service isn’t just about delivering quality work or giving extra perks. It’s often about something simpler, yet frequently overlooked.

I recently had an eye-opening experience at my car service center that changed how I think about customer satisfaction. The work...

Let us know what you think? Send me a note!

When my client Steve’s business jumped from $2M to $5M, what should’ve felt like success quickly turned into overwhelm.

Too many jobs, too many people needing him, and not enough clarity on how to get out of the weeds.

At first, he thought he just needed more help. But what we uncovered was something deeper—and surprisingly easy to fix.

In this episode of The Profit Builder Unscripted, I shar...

Let us know what you think? Send me a note!

“I’m slammed with work, drowning in paperwork, and stretched way too thin… but hiring help feels impossible. I just can’t afford it right now.”

But what if you’re wrong?

In this episode, I dive into a common but costly belief contractors hold onto—one that keeps them stuck, overwhelmed, and ultimately costs them far more money than they realize.

If you’ve ever thought:

• “It’s faster if I ju...

Let us know what you think? Send me a note!

When profits dip or things feel off track, it’s tempting to just power through and hope things get better. But what if the very numbers you’ve been avoiding hold the key to turning it all around?

In this episode of Profit Builder Unscripted, I share a powerful story of a contractor who’d been avoiding his numbers.

Not because he didn’t care — but because he already assumed the story they’d t...

Let us know what you think? Send me a note!

If you’ve ever felt like your day is hijacked by whatever pops up in front of you: email, phone calls, job site fires — you’re not alone. I found myself in that exact place recently.

And if I’m being real, it made me question: am I teaching leadership or just improving their reflexes?

In this episode of Profit Builder Unscripted, I share a breakthrough moment with my team that reminded me ho...

Let us know what you think? Send me a note!

Have you ever had that gut feeling something isn’t right on a job or with someone on your team? In this episode of The Profit Builder Unscripted, I share a real story about a contractor who ignored those instincts—and what happened when the truth finally came out.

Learn how trusting your gut can save your business from costly mistakes, how to spot warning signs early, and why having those t...

Let us know what you think? Send me a note!

Ever sat in a room full of successful people and suddenly felt like you didn’t measure up?

That happened to me this week in my mastermind group and it caught me off guard. I went from listening to others’ wins to second-guessing myself and questioning why I even showed up. Sound familiar?

In this episode of The Profit Builder Unscripted, I share a powerful moment of clarity that came from a ...

Let us know what you think? Send me a note!

What would happen to your business — and your family — if something happened to you tomorrow?

This week on The Profit Builder Unscripted, I share a deeply personal story that shook me to my core and brought this question front and center.

A longtime client and friend passed away unexpectedly. The ripple effects? His partner and wife are now navigating decisions they never anticipated.

Out of ...

Let us know what you think? Send me a note!

If you’re like most contractors I talk to, you’re great at solving problems. It’s your superpower, and that’s exactly what might be keeping you stuck.

In this episode, I share a conversation I had with a client who was struggling to carve out time to work on her business instead of constantly working in it. The challenge? She wasn’t seeing results fast enough, and that made it hard to stay ...

Let us know what you think? Send me a note!

Do you ever feel like you're running on empty—even when you're hitting all the marks?

In this episode of The Profit Builder Unscripted, I talk with Casey O'Donnell, a skilled and successful fourth-generation builder who found himself questioning if he was on the right path. Casey shares the moment he realized he was pouring energy into a business that wasn’t giving enough bac...

Let us know what you think? Send me a note!

As a contractor, have you ever delegated something, assumed it was getting done… and then found out it wasn’t?

That happened to me this week—and it led to a powerful reminder about what real delegation and leadership look like.

In this episode of The Profit Builder Unscripted, I share a breakdown I had with my team that turned into a breakthrough in getting OUT of the weeds!

But I still need ...

Let us know what you think? Send me a note!

Ever tried stepping back from the day-to-day, only to watch things start slipping through the cracks?

In this episode of The Profit Builder Unscripted, I talk about a question I hear from nearly every business owner at some point:
“How do I stay in control without being in the middle of everything?”

I’ll walk you through five steps that can help you delegate without losing traction, let ...

Let us know what you think? Send me a note!

Are you pouring time into project planning only to have homeowners walk away with your ideas for free? It’s time to start charging for pre-construction services!

In this episode, I sit down with veteran contractor David Davidson, who shares how one change helped him stop the profit bleed — and boosted his reputation at the same time.  That was a surprising benefit he’d not expected!

David ta...

Let us know what you think? Send me a note!

This episode is a follow-up to a story I shared recently about a broken agreement with someone I’ve known and trusted for years.

But what stood out most in the aftermath wasn’t just what they did—it was what I could have done differently.

In reflection, I realized that part of the problem was how the agreement was made in the first place.

It reminded me of something I’ve taught for years: exp...

Let us know what you think? Send me a note!

Have you ever found yourself losing trust in someone simply because they didn't keep their word?

This week, I had an experience that was incredibly frustrating yet truly eye-opening—and I felt strongly compelled to share it with you.

Why Your Word Matters

In this episode, I dive deep into the significance and power of keeping our word, showing up on time, and following through on commitm...

Let us know what you think? Send me a note!

Trust Your Team is the theme of this week's episode. Tune in as I share a personal breakthrough about how learning to truly trust my team has freed up valuable time in my schedule and positively impacted our business.

If you've been looking for ways to step back from constant decision-making and empower your team to take more ownership, this episode is for you.

...