Registry Insider

Registry Insider

Registry Insider is the new vodcast from the National Registry of EMTs. Hosted by CEO and Executive Director Bill Seifarth, Registry Insider gives you insight, news, and in-depth conversations on a multitude of topics from the National Registry and the EMS industry. With new episodes every week, Registry Insider will keep you informed!

Episodes

May 5, 2026 7 mins

This installment of Registry Insider features a conversation between Bill Seifarth and Samantha Hilker, Vice President of Programs and Services at the American Ambulance Association, regarding the critical role of leadership development within the profession. Samantha shares the history and vision behind the EMSNext Program, an initiative designed to empower emerging leaders and ensure the future of the industry is in capable hands...

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How does the responsibility of the uniform extend beyond the emergency call?

In the second part of our conversation with Scott Moore, Bill Seifarth continues the discussion regarding essential non-clinical topics for the EMS community. While our profession is defined by clinical excellence and the successful completion of the national certification examination, true leadership requires a focus on the person providing care....

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April 28, 2026 18 mins

Why do dedicated Clinicians leave the profession when their medical skills are exceptional?  

In the first installment of this two-part series, Bill Seifarth and Scott Moore, an attorney with WMK Law Group, examine the non-clinical factors that lead to professional separation. Scott Moore, an expert in employment law, observes that most employee retention challenges are related to conduct or personal stressors rather than ...

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April 21, 2026 11 mins

Did you know that this year saw the highest number of EMS Clinicians recertify in over a decade? 

The National Registry is celebrating a landmark achievement as over 170,000 EMS Clinicians successfully completed their recertification this cycle. Kristina Esposito,  Director of Certification at the National Registry, sits down with Bill Seifarth and discusses how this 71% completion rate represents the highest engagement in...

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April 7, 2026 7 mins

How can the National Registry ensure every voice connected to certification is heard at the highest level? In this episode of Registry Insider, host Bill Seifarth and Board Chair Dr. Scott Gilmore discuss the introduction of a new advisory group that creates a direct line of feedback to the Board of Directors before key decisions are made. This group reflects the full EMS community, including EMR, EMT, AEMT, and Paramedic, across b...

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March 31, 2026 10 mins

How can a single professional voice influence the legislative landscape of the EMS profession?
In this episode of Registry Insider, Bill Seifarth sits down with Rob Lawrence of Prodigy EMS, who is the current executive director of the California Ambulance Association. Rob joins the show during the EMS Association Summit to discuss the vital role of advocacy at every level of government. The conversation explores how every Clini...

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March 26, 2026 32 mins

How can EMS evolve beyond a traditional 911 response model to address the root causes of patient crises? In this episode of Registry Insider, Bill Seifarth speaks with Nate Metz, CEO of Phoenix Paramedic Solutions, about overcoming “tradition bias” and redefining value in healthcare. Metz shares how his organization expanded into occupational and behavioral health, reducing 911 overuse by 38% and lowering annual care costs to $998 ...

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March 17, 2026 9 mins

What happens when the traditional boundaries of rural healthcare and paramedicine begin to blur for the benefit of the patient? In this 75th episode of Registry Insider, Bill Seifarth sits down with Shannon Chambers, the Senior Director of Provider Solutions at the South Carolina Office of Rural Health, to explore the vital intersection of rural health and EMS. They discuss how innovative partnerships and pilot projects are paving ...

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Your gear evolves. Your protocols evolve. Your science should too. On this episode of Registry Insider, Bill Seifarth introduces a new podcast from the National Registry Research Team: From Science to the Scene. EMS Fellow Chris Gage explains how this new 10-minute series turns complex research and the Prehospital Guidelines Consortium reading list into practical takeaways for EMS Clinicians. No journals to sift through. No academi...

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February 24, 2026 21 mins

What happens when leaders from influential EMS organizations sit down at the same table for conversation?  In this episode of Registry Insider, Bill Seifarth hosts a powerhouse panel at the inaugural EMS Association Summit to discuss the unprecedented spirit of collaboration currently defining the profession. Featuring Jamie Pafford-Gresham (American Ambulance Association), Chris Way (National Association of EMTs), and Dr. Scott Gi...

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February 17, 2026 14 mins

Is the future of EMS testing more than just multiple-choice? In this episode of Registry Insider, Bill Seifarth sits down with Brian Hamilton and Stacey Kaizer from the National Registry to discuss the evolution of Technology Enhanced Items (TEIs) and how they are transforming the candidate experience. From the shift away from traditional paper-and-pencil formats to the introduction of interactive "hotspot" questions for ...

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"Who actually decides what questions are asked?" In this milestone 70th episode of Registry Insider, Bill Seifarth goes behind the scenes to help answer that question. National Registry psychometricians Brent Stevenor and Nadine McBride help to demystify the process, including the extremely important component – the ALS Practice Analysis. Discover how a rigorous, scientific blend of field observations, NEMSIS data, and Cl...

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January 14, 2026 18 mins

Is a culture problem the real reason behind the EMS staffing crisis? Bill Seifarth sits down with Chris Holden to uncover how shifting the focus from paperwork to people can revolutionize your organization. They explore the secret sauce for keeping Clinicians engaged, from cutting out daily obstacles like truck washing to building a team where leadership stands shoulder to shoulder with the crew. Tune in to discover why culture is ...

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January 6, 2026 21 mins

In the 68th episode of Registry Insider, Bill Seifarth sits down with Dave Page to explore the vital work of the International Paramedic Registry and its mission to strengthen EMS systems worldwide. This episode explores the creation of a global baseline that empowers every Clinician to provide life-saving care, no matter where they are stationed. Dave shares fascinating insights into the challenges of international education and e...

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In this vital episode of Registry Insider, CEO Bill Seifarth welcomes licensed clinical social worker and trauma therapist Stephanie Neuman of Leave Trauma Behind. Drawing from her own law enforcement experience, Stephanie offers profound insight into the psychological toll and accumulated trauma experienced by EMS, fire, and police personnel. She addresses the common challenge of the “full pot,” the breaking point where chronic st...

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In this dynamic episode of Registry Insider, CEO Bill Seifarth sits down with Victoria Reinhartz, Executive Director for the National Association of Mobile Integrated Health Care Providers (NAMIHP), to explore one of the hottest topics in EMS: Mobile Integrated Healthcare (MIH). Discover how MIH, an umbrella term encompassing community paramedicine and "treatment in place," is not just an evolution in prehospital care but...

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Code 3 EXCLUSIVE: From Paramedic Reality to the Big Screen!

 
This is a must-listen bonus episode of Registry Insider! Host Bill Seifarth is thrilled to welcome Patrick Pianezza, the co-writer and technical consultant for the new, critically-acclaimed film, Code 3. Patrick, a Nationally Registered Paramedic, offers an intimate look at how his own experiences shaped the movie's unflinching portrayal of EMS, addressing crucia...

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December 3, 2025 15 mins

How can EMS fill its ranks and serve its diverse communities better? CEO Bill Seifarth welcomes Dave Page, Director of EMS Education for the EMS CORPS, to discuss this innovative workforce development program. This episode uncovers the deep roots of the EMS CORPS, tracing its mission back to the pioneering 1960s Freedom House ambulance service, and how this legacy is transforming lives today. Learn how the program recruits and ment...

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November 25, 2025 19 mins

Did you know that 911 services can roll, treat, and stabilize a patient, yet walk away with $0? That's just one of the eye-opening financial hurdles facing EMS that Maria Bianchi, CEO of the American Ambulance Association (AAA), exposes in this powerful episode of Registry Insider. Join National Registry CEO Bill Seifarth as he dives deep with Maria on the AAA's critical mission: unifying the voice of ground ambulance ser...

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November 18, 2025 13 mins

Tired of the phrase, "That’s just how we do it?" On this episode, Bill Seifarth sits down with Dave Page, Director of the Prehospital Care Research Forum (PCRF) at UCLA, to talk about changing the game. Dave unveils the revolutionary work of the PCRF, a non-profit dedicated to making cutting-edge research accessible to every level of the EMS professional, from Clinician to educator. Learn how you can get involved in their...

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