In each bite-sized episode, we solve common business challenges using Microsoft Teams. Tune in for quick, actionable solutions—usually about six minutes per episode! If you’re short on time (like most business owners and managers are), feel free to jump directly to episodes that promise solutions to problems you’re having this very moment. Microsoft Teams is more than a chat and meeting platform. It is a problem-solving beast!
In this episode of 1,001 Business Problems Solved with Microsoft Teams, Annie Rynd tackles a common frustration: why Copilot sometimes struggles to find the information you need. Using the analogy of a retired handyman with a perfectly organized garage, Annie illustrates how digital clutter—disorganized files, siloed emails, and chaotic Teams channels—can hinder Copilot’s effectiveness.
Listeners will learn why strategic organizati...
In this episode of 1,001 Business Problems Solved with Microsoft Teams, Annie Rynd steps away from Copilot and AI for a moment to tackle a timeless workplace challenge: inefficient meetings and update emails. She introduces a simple, powerful solution using SharePoint Lists that can transform how teams share progress and prepare for meetings. With just a few setup steps, managers can eliminate repetitive status updates, streamline ...
Discover why you don’t need extensive research or outside training to use Microsoft Copilot effectively—just ask the tool itself! This episode emphasizes needs-based deployment over focusing solely on technology, and highlights the importance of organizing your Teams, SharePoint, and OneDrive environments to unlock Copilot’s full potential.
In this episode, Annie explores the often-overlooked benefits of optimizing your SharePoint and Teams environments, especially as organizations prepare to unlock the power of Copilot. She highlights how a properly configured Teams setup brings not only the collaborative advantages of Teams itself, but also the organizational value of SharePoint working seamlessly in the background.
In this episode, Annie explores how to turn Microsoft Copilot from a simple digital assistant into a true game-changer for your organization. The secret lies in harnessing your business’s own knowledge—organizing files, conversations, and calendars in the cloud via Teams and Microsoft 365. Annie emphasizes the importance of building a shared, strategic workspace where information is accessible and collaboration thrives, unlocking C...
Discover the amazing potential of AI with Annie Rynd in this episode of our series, "Copilot AI in Your Business." Annie takes a fun and practical dive into how we’ve approached technology in the past and why it’s important to avoid jumping into new tools without a solid plan. She shares easy, real-life tips on how to bring Microsoft Copilot into your daily work—not just to save time, but to make your tasks smoother and more enjoya...
In this second episode of our new series, Copilot AI in Your Business, Annie Rynd—your hostess with the mostest—dives into the big question: Why now? Why is Copilot, and AI more broadly, suddenly the must-have tool for every business? Annie unpacks the shift from AI as a futuristic concept to a present-day necessity, sharing how Copilot is more than just a digital assistant—it’s a strategic teammate. With insights like Ginni Romett...
The first episode of our series, *Copilot AI in Your Business*, explores how Microsoft Copilot is revolutionizing workflows and boosting innovation. Annie highlights the surge in demand since its May release and shares insights from AI advocates like Gary Vaynerchuck, emphasizing the need to embrace this transformative technology now.
Packed with practical advice and lessons from the past, this episode sets the stage for a series f...
Well-seasoned Teams users and site owners likely already know the value of tabs in channels because tabs have been around since Teams was released in 2017. We discovered in a recent workshop however, that the value isn't always obvious to newcomers.
In this episode, Annie Rynd explains how tabs can simplify your employees' computing work while simultaneously helping your unique business processes.
SharePoint Lists have been around for more than twenty years, but now there is the Microsoft Lists app and newcomers are often confused. Perhaps you've learned what Lists can do for your business, but just getting started is confusing.
In today's episode, you'll learn the difference and which to use when.
If you're wondering why in the world you'd even use Lists in your business, you may want to listen to two of our most popular ep...
You know that punch-in-the-gut feeling you get when you realize your sensitive document has been accidentally made available to the wrong employees? How about that seemingly constant toil that occurs when employees legitimately need access to documents?
While the permissions setting features in Teams and SharePoint are robust, most employees do other work for their roles and permissions setting is not their expertise.
Today's episo...
After last week's Part One episode, you know how to strategically store your policies and procedures in a way that protects them from unintended edits and deletions, but still keeps them in front of employees.
In this Part Two episode, Annie tells you how to eliminate most of the work it takes to manage those documents without having dozens of outdated revisions cluttering your space. She also tells you how to eliminate the tedious...
Teams is a great method to save and share workgroup files, but what about policies and procedures? Well, not so much...not out-of-the-box, anyway.
Teams sites are designed to give all team members equal access for everything contained within, so that isn't a good solution for policies and procedures because you don't want everyone on the team being able to edit and delete such important documents.
Never fear, because in this episod...
We usually give Microsoft the benefit of the doubt when they change things up on us. Even though change is never fun, we usually end up liking their changes once we get used to them.
This latest change has us more than scratching our heads, however. Millions of Teams users are being blindsided by their Teams buttons disappearing from the left app panel in the Teams interface.
In today's episode, Annie tells you how to get it back. ...
If your Teams site is more than a few months old, you likely still have a channel named "General." If you leverage channels, as you should, this channel may serve no obvious purpose yet.
Or, if you don't leverage channels, this channel may have become a dumping ground for everything. Regardless, the General channel has been a source of clutter and uncertainty for a lot of Teams users and site owners.
In this episode, Annie Rynd tel...
You paid an excellent trainer to give your employees Teams training. Perhaps you gave them all the best online Teams courses.
But...Teams still hasn't taken hold and the results are underwhelming. You're very disappointed. Maybe Teams isn't all it's cracked up to be.
The truth of the matter is that the problem is not the quality of the training, nor is it that your employees just don't get it.
There are three common causes for the ...
What if you have successfully moved your employees to Teams, getting them to always send Teams chat messages and channel posts rather than emails, but their customers, vendors, and other external people continue using email?
Isn't that confusing?
Well, not really. In today's episode, Annie explains why and also tells you how to begin converting your external contacts to also move to Teams if they're open to it.
At County Quest Cons...
SharePoint Lists are our favorite Microsoft 365 app to add to Microsoft Teams. As a business owner or leader, you'll love how Lists can streamline and standardize many things you currently keep in spreadsheets or email.
From building your own CRM to tracking the status of complex projects or office processes, there is no doubt you'll find many efficient uses for Lists around your business.
Everybody uses spreadsheets in their business. It's a tried and true way to track items and organize data in a meaningful way.
But, did you know there is a much better way to organize spreadsheet information when you have multiple people using and/or consuming the information?
SharePoint lists have been around for more than twenty years, but most businesses don't have a clue what they do or how they can help. This episode will expo...
After describing the problem most businesses face in Part 1 of this two-part series, Annie is back to tell you both the benefits of going all in on Microsoft Teams, as well as the four time-tested steps for succeeding with your own deployment.
Football’s funniest family duo — Jason Kelce of the Philadelphia Eagles and Travis Kelce of the Kansas City Chiefs — team up to provide next-level access to life in the league as it unfolds. The two brothers and Super Bowl champions drop weekly insights about the weekly slate of games and share their INSIDE perspectives on trending NFL news and sports headlines. They also endlessly rag on each other as brothers do, chat the latest in pop culture and welcome some very popular and well-known friends to chat with them. Check out new episodes every Wednesday. Follow New Heights on the Wondery App, YouTube or wherever you get your podcasts. You can listen to new episodes early and ad-free, and get exclusive content on Wondery+. Join Wondery+ in the Wondery App, Apple Podcasts or Spotify. And join our new membership for a unique fan experience by going to the New Heights YouTube channel now!
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