IT'S a Tech Podcast

IT'S a Tech Podcast

The “IT’S a Tech Podcast” is an engaging conversation about the game-changing technology solutions being advanced by the state’s Office of Information Technology Services. Learn how we make IT happen for 53 state agencies and 20 million New Yorkers, as well as help government leaders deliver for New York.

Episodes

April 17, 2025 23 mins

How does ITS approach and configure online spaces where the public interacts with New York State agencies and make that experience better? 

Listen to the latest episode of the “ITS a Tech Podcast,” featuring Jesse Gardner, Director of User Research at ITS and Eric Steinborn, Design System Lead. Learn more about human-centered design and how it is helping New Yorkers access services in better and even more efficient ways. 

Thank you f...

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It’s a new year, and ITS is continuing to grow and change in positive ways that will benefit all New Yorkers. 

The digital needs of the state are evolving, and ITS is working hard to meet that challenge head on, thinking outside the box to provide the best possible products and services. 

These changes include a transition to a new dedicated agency service model, which optimizes relationships with client agencies....

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September 12, 2024 28 mins

Our topic this week is cybersecurity. By way of context, ITS is charged with protecting the State’s systems from cyber intrusion and attack. The threats we face today are more numerous, more sophisticated and potentially more dangerous than ever, and because of its size and its standing in both government and in the financial world, New York is always a target for cybercriminals. 

Safeguarding our overall environment is a ...

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