Crossroad Conversations with the Lewis Brothers

In this episode of Crossroad Conversations, the Lewis Brothers discuss the critical distinction between proactive and reactive management styles. They share personal anecdotes and lessons learned from their family business, emphasizing the importance of delegation, empowerment, and creating a culture of accountability. The conversation also touches on the significance of being close to the ground to identify early warning signs and...

In this episode of Crossroad Conversations, the Lewis Brothers engage with Joe Rollins, president of the Rodeo of the Ozarks, discussing the significance of rodeo in the community, its evolution, and the importance of adapting to change. They explore the diverse audience that the rodeo attracts, the improvements made to facilities, and the dynamics of the board that governs the rodeo. The conversation also touches on the challenges...

In this episode of Crossroads Conversations, the Lewis Brothers discuss the critical role of vision and buy-in in leadership. They emphasize the importance of effectively communicating a vision to the team and fostering participation and ownership among team members. The conversation explores strategies for creating buy-in, including the formation of focus groups and the significance of involving key players in the decision-making ...

In this episode, the Lewis Brothers discuss the emotional attachment business owners have to their companies and the importance of checking those emotions at the door when dealing with customer complaints. They emphasize the need for an accountability culture within teams, defining clear expectations, and leading by example. The conversation also covers the significance of building a culture of ownership among employees and the rol...

In this episode of Crossroad Conversations, the Lewis Brothers delve into the importance of understanding competition in business. They discuss strategies for analyzing the competitive landscape, building relationships with competitors, and leveraging customer insights for growth. The conversation emphasizes the need for businesses to study their competition, learn from local market trends, and create strategic advantages through c...

In this episode of Crossroad Conversations, the Lewis Brothers dive deep into the evolving role of artificial intelligence (AI) in the world of small business. As technology rapidly transforms how companies operate, they highlight the critical balance between embracing automation for efficiency and preserving the human touch in customer interactions.

The discussion explores a range of AI tools and platforms that small business owner...

In this episode of Crossroad Conversations, the Lewis Brothers delve into the importance of understanding competition in business. They discuss strategies for analyzing the competitive landscape, building relationships with competitors, and leveraging customer insights for growth. The conversation emphasizes the need for businesses to study their competition, learn from local market trends, and create strategic advantages through c...

Ever feel like you're sprinting on a hamster wheel in your business—working harder but not moving forward? You're likely caught in the production trap that prevents true business growth.

The Lewis Brothers tackle a critical turning point every entrepreneur faces: the shift from production to operations. Drawing from their 79-year family business journey, they reveal how being caught in day-to-day tasks creates a ...

Talent versus culture – which matters more when building your dream team? At Lewis Brothers, we've spent decades perfecting the delicate balance between hiring skilled performers and maintaining our unique company culture. In this revealing conversation, we pull back the curtain on how our 79-year family business approaches this challenging aspect of leadership.

We explore how seemingly small traditions like "Can...

Surviving and thriving for 79 years in business doesn't happen by accident. The Lewis Brothers pull back the curtain on how they've navigated crossroad moments and pivoted their automotive dealerships to stay relevant in an increasingly competitive market.

The episode opens with a powerful revelation - despite running successful dealerships, the Lewis brothers continually evaluate and adjust their business rather...

The toughest tightrope in business might be the one leaders walk every day – balancing authority with connection, demonstrating care without becoming buddies, and growing personally while staying true to core values. This episode dives deep into the art of leadership evolution without losing your edge.

We explore the power of leading by example through our "three-minute rule" – if something needs attention and ta...

Where's the line between having a voice and protecting your business? In this thought-provoking episode, we dive into the complex world of business neutrality and knowing when to speak up or stay silent on controversial issues.

We examine the real-world consequences of taking political stands through the cautionary tale of Bud Light, whose controversial position cost them a staggering $1.4 billion and impacted countle...

What's the difference between working hard and working connected? We learned this lesson the hard way – spending years with our "plow in the ground" before discovering the exponential power of strategic networking. 

In this candid conversation we reveal how we transformed from heads-down workers who never left the dealership into connected business leaders whose network built our automotive empire. We share ...

Take a passenger seat inside Lewis Automotive's biggest sales event of the year – the Ultimate Challenge. What began as a $20,000 vehicle discount has now escalated to an unprecedented $25,000 off select models as the team races toward their 555-vehicle goal with just six working days remaining. They've already hit 81.6% of that target, and the energy is electric.

What makes this event truly special isn't ju...

The energy is electric halfway through the Ultimate Challenge at Lewis Automotive Group, where the ambitious goal of 555 vehicles sold in March has already hit the 327 mark. This isn't business as usual—it's a complete transformation of how deals are approved, with the Lewis Brothers signing off on transactions that would typically be declined.

"Some of those deals they brought to my office... I don't e...

Step inside the energetic world of Lewis Automotive's Ultimate Challenge, where the excitement and culture on the showroom floor directly impact the customer experience. Broadcasting live from the Bronco showroom, the Lewis Brothers—Matt, Shelby, and Taylor—are giving listeners a behind-the-scenes look at what makes their annual March sales event so special.

The numbers tell part of the story: by Day 11, they've ...

Join us for an exciting journey as the Lewis Brothers unravel the essence of creating an engaging and dynamic sales environment through the Ultimate Challenge! We dive deep into how high levels of excitement within a dealership translate into superior customer experiences, where every interaction feels authentic. This episode aggregates compelling insights that demonstrate how excited employees can engage customers in a way that na...

Unlock the secrets to building powerful habits that can skyrocket your business success with the Lewis Brothers. We explore how daily routines can make or break your leadership potential, drawing from personal insights and the current automotive landscape during truck month. Discover the subtle ways in which your morning clarity can set the stage for a productive day, and why letting go of unnecessary attachments—like excess invent...

Unlock the secrets to balancing control and growth in your business with the Lewis Brothers on Crossroad Conversations. Ever wondered if holding the reins too tightly could actually stifle your progress? We promise you'll gain insights into the power of letting go and the incredible benefits of community involvement as a cornerstone of success. With candid stories and practical advice, we'll encourage you to reassess what...