Radio Front Desk

Leadership can feel like a constant balancing act, especially when you’re the kind of person who wants to do it all.

In this episode, Denzil reflects on her conversation with chiropractor, clinic owner, and business coach Dr. Manju Asdir, exploring the parts of leadership that can feel a little messy to navigate. Denzil reflects on:

• Why work relationships need both connection and clear boundaries
• How stepping back can empower your...

What happens when your right-hand team member quits two weeks after you return from maternity leave? For chiropractor and business coach Dr. Manju Asdhir, it was the wake-up call that transformed her clinic — and her leadership.

In this episode, Dr. Manju shares with Denzil how she rebuilt her practice from the inside out. They explore what happens when you stop being the glue holding everything together, and start buildin...

Giving feedback can feel awkward, emotional, or even confrontational — especially when you're trying to lead with empathy. In this episode, Denzil explores how to deliver clear, constructive feedback that builds trust instead of breaking it.

Reflecting on her conversation with retired psychologist and business coach Nicole McCance, she unpacks:

• Why feedback feels so hard — and why we avoid it
• How to use clear systems to reduc...

What happens when you hire before you're ready? If you're Nicole McCance — retired psychologist turned business coach — you build a 7-figure practice with 55 therapists. 

In this episode, Nicole joins Denzil to talk about this journey. She shares her tips on why systemizing before you hire is a game changer, how to build your dream team, and the way to attract your perfect candidate with a great job post. 

What Yo...

This week on Radio Front Desk, we’re exploring the kind of confidence that helps practitioners — and their patients — thrive.

Inspired by her conversation with Jane’s Co-founder, Alison Taylor, Denzil reflects on what it really takes to build confidence and a thriving clinic. From encouraging patients to come back when care is still needed to creating a team culture rooted in learning and support, this episode is full of practical w...

This guest is a special one: Alison Taylor — the Co-Founder and Co-CEO of Jane.

Before Jane, Ali was right there with you — managing her clinic, leading a team, scrubbing clinic floors, and juggling it all while starting a family. This episode dives into those messy early days, hard-earned lessons, and the traits Ali believes make a truly successful practitioner.

What You’ll Learn

• Ali’s story from clinic owner to CEO of Jane
• The ro...

Rejection is never easy, but it’s often where the real growth happens.

In this episode, Denzil reflects on her conversation with Angel Leung, founder of Baby Bean Consulting, about rejection and the resilience that comes from it.

Here, Denzil dives deep into the emotional side of business — the sting of rejection, the importance of resilience, and why hearing "no" isn't the end of the story. You’ll learn strategies for...

In this episode, we’re chatting with Angel Leung — a registered nurse whose deeply personal story inspired the creation of Baby Bean Consulting.

After navigating her own experiences with pregnancy loss, Angel focused on building a business that provides compassionate support to women going through similar journeys. Here, we explore Angel’s story, and the innovative ways she’s helping women and workplaces address miscarria...

This week on the podcast, we’re talking about how a little fun can go a long way in creating meaningful connections with your patients.

Inspired by her chat with Dr. Kellen Scantlebury of Fit Club NY, Denzil dives into the art of making your clinic a place patients actually want to return to. She shares ideas for hiring a team that brings the right vibe, building connection outside the actual care itself, and even what her own dream...

In this episode, we’re back with Dr. Kellen Scantlebury, founder of Fit Club NY. Dr. Kellen has always done things a little differently — and his clinic is a testament to that. This time around, we tackle big topics like keeping patients accountable, growing your network, and rebooking strategies that actually work.

What You’ll Learn

• How to create a clinic environment that encourages rebooking
• What it means to “drive the bus”...

In this bonus episode, we’re jumping into the second half of our conversation with Meg and Neena from Articulate Design + Consulting. Here, they walk us through a few of their tips from their playbook for finding your space.

What you’ll learn:

• What really matters when choosing a location
• Why square footage isn’t always what it seems
• How preparation gives you an edge when negotiating with landlords

Resources mentioned in this ep...

This week on the podcast, we’re talking about how your workspace can do more than just function — it can actually feel like you.

Inspired by her chat with Meg and Neena from Articulate Design and Consulting,  Denzil dives into the intersection of design and identity. From personalizing your clinic with meaningful items to the magic of biophilic design, this episode is packed with ideas to help you create a space that’s both intentio...

In this episode, we talk to Meg and Neena, the founders of Articulate Design + Consulting. These physios-turned-designers are on a mission to transform healthcare spaces for patients and clinicians everywhere. Here, they’ll reveal how thoughtful design can improve not just your clinic’s look, but also the care you deliver — and why ditching the front desk might be the best move you’ll ever make.

What you’ll learn:

• How design can ...

This week on the podcast, we’re chatting about a real challenge of becoming a leader: how stepping back is actually really hard. 

Sharing personal insights and lessons from her growth coach Melody, Denzil opens up about the fears and resistance that can come with delegation and letting go. She explores how reframing resistance can help make the leap into leadership a little easier. 

Whether you’re leading a team or preparing to take ...

Melody Taylor is not a clinic owner. But she is the Growth and Development coach at Jane and knows a thing or two about leading a team, growing a business, and living up to your potential. And over the past year, Melody has become a mentor and coach for many other leaders at Jane.

In this episode, Denzil and Melody talk about letting go as a leader, establishing non-negotiables that can help you as you begin to guide others, and sel...

This week on the podcast, we’re talking about the art (and strategy) of adding new services to your clinic. Denzil chats with Brandon Jacobs, founder of Park Integrative Health, about how he’s built a thriving multidisciplinary clinic by carefully selecting services that align with his vision: medical and allied health practitioners collaborating together. 

Denzil shares Brandon’s tips on growing intentionally — everything from star...

Brandon Jacobs often says that without integrative healthcare, his life wouldn’t be the same. A persistent feeling of being “off” led him on a years-long journey to find the source of his symptoms. Brandon was eventually diagnosed with a rare disorder that processes certain foods and turns them into ethanol in the body, making him feel “drunk.”

In this episode, Brandon shares how his personal health journey inspired a unique approac...

This week on the podcast, we’re exploring one of the most critical steps in building a successful clinic — choosing the right location. Denzil sits down with Eric and Caroline, co-founders of Vitae Health & Sport in North Vancouver, to unpack the thoughtful, strategic process behind their decision.

From analyzing community plans to surprising insights drawn from a major coffee chain’s strategy, Eric and Caroline’s story reveals ...

In the world of business, many people say faster is better. More clients means more profit, and growth is good. While this advice works for some, it’s a notion Eric Vermander and his wife Caroline King are constantly pushing against.

Owners of Vitae Health & Sport in North Vancouver, Eric and Caroline are a husband-wife duo running their clinic for the long haul. They’ve taken a slower, yet intentional approach with their clinic...