Good Cents R&M

In this episode, Seth Hooper and Austin Breshears discuss the importance of effective communication in reporting facilities issues. They explore various methods of reporting, including face-to-face communication, text messaging, and the use of communication platforms like GroupMe and Slack. The conversation emphasizes the challenges and benefits of each method, ultimately leading to the discussion of Computerized Maintenance Manage...

In this episode, Seth Hooper and Austin Breshears discuss the concept of staggered starts for cooking equipment in kitchens. They explore the benefits of this approach, including energy savings, improved oil life, and a more comfortable working environment for team members. The conversation emphasizes the importance of change management and stewardship in equipment usage, as well as practical strategies for implementing a staggered...

In this episode of the Good Cents R&M Podcast, Seth Hooper and Austin Breshears are going by Max Vykouk from Southern Gaskets. Today they discuss the often-overlooked yet crucial role of gaskets in food safety and restaurant operations. They explore the importance of customer service, the manufacturing process, and innovative solutions like QR codes for easy ordering. The conversation also covers practical tips for gasket insta...

In this episode of the Good Cents R&M podcast, Seth Hooper and Austin Breshears discuss the critical topic of when to call a service technician for equipment issues. They explore various factors influencing this decision, including personal comfort levels, knowledge of equipment, warranty considerations, and the importance of cost analysis. The conversation emphasizes the value of building relationships with service techs to en...

Summary

In this episode, Seth Hooper and Austin Breshears discuss the importance of asset tracking in operational management. They define what constitutes an asset, the significance of tracking maintenance and repairs, and how to implement an effective asset tracking system. The conversation also covers the transition from basic tracking methods to more sophisticated CMMS systems, emphasizing the need for data to support decision-m...

Summary

In this episode of the Good Cents R&M podcast, Seth Hooper, Austin Breshears, and guest John Diamond discuss the fourth and final thing you need to get facilities stuff done: Tools. They emphasize the importance of having the right tools organized properly, share their favorite tools for repairs, and review the four key things needed for successful facility management: knowledge, time, tools, and parts. The conversation...

Summary

In this episode, Seth Hooper and Austin Breshears discuss the challenges of getting store teams to care about facilities management. They explore the importance of communication, setting expectations, and creating a culture of accountability. The conversation emphasizes the need for effective reporting systems and training to ensure that all team members understand their roles in maintaining equipment and facilities. The ho...

In this episode of the Good Cents R&M podcast, Seth Hooper and Austin Breshears discuss the importance of viewing maintenance through different lenses. They emphasize safety as the top priority, followed by revenue considerations, the impact on guest and team member experiences and productivity in operations. The conversation highlights the need for a balanced approach to maintenance that considers immediate safety issues, long...

In this episode of the Good Cents R&M Podcast, Seth Hooper and Austin Breshears discuss the complexities of relationships with service technicians in the restaurant industry. They explore the importance of communication, understanding, and building personal connections with service techs to enhance the overall service experience. The conversation also addresses challenges faced post-COVID, the significance of kindness and respe...

Summary

In this episode of the Good Cents Podcast, Seth Hooper and Austin Breshears discuss the journey into facilities management roles. They share personal experiences, the importance of building knowledge and skills, and the administrative responsibilities that come with the role. The conversation emphasizes the need for trust and flexibility in scheduling, budgeting for repairs, and the significance of preventative maintenance....

In this episode of the Good Cents R&M podcast, hosts Seth and Austin delve into the critical topic of preventive maintenance (PM) in restaurant facilities. The conversation highlights the benefits of PM, including cost savings and improved equipment longevity, and stresses the need for tailored PM strategies based on individual store needs. The episode concludes with practical tips for implementing effective PM practices.

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