Inside Insights - The Insight Works Podcast

Inside Insights - The Insight Works Podcast

Insight Works brings you the latest in manufacturing and distribution tech, all through the lens of Microsoft Dynamics 365 Business Central. Our podcast dives into essential tools, strategies, and insights to help businesses thrive. From optimizing warehouse operations to streamlining production, we cover practical solutions that make a real difference for small and mid-sized companies navigating today’s supply chain challenges. Join us as we explore the tech and trends that keep business moving forward.

Episodes

August 18, 2025 13 mins

In this Inside Insight episode, we explore how Microsoft’s Sales Order Agent and Insight Works’ Order Ship Express streamline order entry and shipping in Dynamics 365 Business Central. Discover how AI-driven automation handles quotes, multi-turn customer conversations, and real-time shipping rate comparisons—freeing you from repetitive tasks while keeping you in control.

Website: https://OrderShipExpress.com 

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In this episode, Emma and Ryan discuss the small and costly operational gaps that Business Central users encounter daily. From printing shipping labels one by one to tracking safety incidents in spreadsheets, these inefficiencies accumulate quickly. The conversation focuses on free, high-impact apps built specifically for Business Central that solve common workflow issues without adding complexity or cost. Whether it’s mobile barco...

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Visual scheduling tools that rely on manual adjustments and tribal knowledge may look intuitive—but they’re holding you back. In this episode of Inside Insight, we dig into why manufacturers using Business Central need to move beyond simplistic due date sorting and human-driven sequencing. Learn how intelligent automation brings strategic prioritization, setup optimization, and real-time agility—turning scheduling into a competitiv...

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Explore how high-pressure counter sales environments—like trade desks or parts counters—can lead to costly errors in Dynamics 365 Business Central. This episode dives into the pitfalls of standard BC sales screens and how guided workflows and smart extensions can transform speed, accuracy, and customer experience at the frontline.

Website: https://POSforDynamics.com

 

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In this episode, Ryan and Emma tackle one of the most common pain points in manufacturing—conflicts between maintenance schedules and production orders. Business Central doesn't block off machine capacity for maintenance, which means planners often schedule jobs on equipment that's supposed to be offline. They break down how treating maintenance like production—using structured maintenance orders—can solve the problem. With tools l...

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This episode digs into the outdated, error-prone world of paper-based quality control and how Quality Inspector v7.21 brings real change inside Microsoft Dynamics 365 Business Central. Hosts Emma and Ryan break down how the add-on shifts QA from reactive to proactive with built-in automation, centralized data, and real-time enforcement. They cover native integration, flexible test templates, automated inspections, and background al...

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This episode of The Deep Dive tackles a familiar struggle in manufacturing—hidden bottlenecks that disrupt production. Hosts Emma and Ryan explore how a free, graphical scheduler built for Microsoft Dynamics 365 Business Central helps planners see conflicts before they escalate. From drag-and-drop scheduling to color-coded heatmaps and warehouse pick assignments, this conversation reveals how visual tools can transform your plannin...

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In this episode, Ryan and Emma explore one of the most overlooked frustrations in cloud-based ERP environments—printing. From label printers in the warehouse to invoice printing in accounting, managing multiple printers across locations can become a nightmare for IT. They break down how the PrintNode Connector PowerTool for Business Central, combined with the PrintNode cloud print service, makes it easy to assign printers, configur...

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Struggling with the chaos of configure-to-order in Business Central? This episode cuts through the noise. Hosts Emma and Ryan dive into the all-too-common headaches of static BOMs—exploding item ledgers, spreadsheet acrobatics, and planning blind spots. Discover how embedding a dynamic configurator directly into Business Central flips the script, turning mass customization from a bottleneck into a competitive advantage. They explor...

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In this episode, Emma and Ryan explore the real-world impact of inventory inaccuracies for companies using Microsoft Dynamics 365 Business Central. From missed shipments to halted production lines, the conversation highlights how even minor miscounts can create significant disruptions. They dive into the pros and cons of cycle counting versus full physical inventory—when each makes sense, how to balance both, and why structured pro...

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This episode dives into the time-consuming process of inventory counting and how companies using Microsoft Dynamics 365 Business Central can streamline it. Hosts Emma and Ryan walk through practical ways to cut count time without overhauling your system. From frequency-based item grouping and custom count sheets to simultaneous data entry and mobile barcode scanning, they explore what works. They also touch on reconciliation shortc...

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Say goodbye to spreadsheets, scattered files, and audit-day panic. Safety Logbook is a free EHS (Environmental Health & Safety) management app built specifically for Microsoft Dynamics 365 Business Central. Track incidents, manage certifications, involve employees, and generate real-time reports—all from inside your ERP. Native integration means no syncing, no scripting—just simplified safety compliance.

Webiste: https://EHSfor...

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This episode explores the costly and often overlooked inefficiencies hiding in warehouse operations—especially for companies using Microsoft Dynamics 365 Business Central. Hosts Emma and Ryan unpack how small mistakes, such as mispicks and outdated manual processes, can quietly erode profits. They highlight actionable fixes, including real-time data capture, mobile-enabled workflows, and low-code customizations. Plus, they explore ...

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In this episode, Ryan and Emma unpack DocXtender—a practical tool for document management in Dynamics 365 Business Central. They explore how DocXtender’s drag-and-drop functionality tackles scattered files, wasted time, and inefficiency. The conversation highlights key benefits for multiple departments, discusses new features like duplicate file management and multi-language folder names, and examines how expanded integration optio...

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In this episode, Emma and Ryan dive into the latest updates for Shop Floor Insight MES version 7.14, the go-to manufacturing execution system for Dynamics 365 Business Central. They cover practical enhancements that boost productivity, improve error handling, and simplify installation and maintenance. Key highlights include optimized SQL queries for faster performance, clearer error reporting, streamlined setup with FQDN support, a...

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In this engaging episode, Emma and Ryan dive into the real-world challenges and misconceptions surrounding barcode scanning in warehouse operations for Dynamics 365 Business Central users. They discuss how many businesses wrongly assume that implementing barcode functionality means costly hardware, complex add-ons, and slow rollouts. The conversation highlights how WMS Express shatters these assumptions by offering an integrated, c...

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In this episode of The Deep Dive, Emma and Ryan unpack how TDL Canada transformed its operations by replacing a legacy ERP with Microsoft Dynamics 365 Business Central Cloud. The implementation, supported by Insight Works and TrueCommerce, created a fully integrated ecosystem—streamlining order processing, improving warehouse accuracy, and enabling real-time data visibility. The phased rollout helped manage an unexpected acquisitio...

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Warehouse Insight is the mobile WMS that lets Business Central users swap clipboards for barcode scanners and see inventory change in real time. Version 2.14 doubles-down on everyday usability:

  • Faster flows – auto-generated package IDs and a new “packages as containers” view mean one scan shows every item, lot or serial inside.
  • Longer sessions – set session time-outs well beyond the old 60-minute cap, so long counts and receip...
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Production variability isn’t just an annoyance—it’s a profit killer. In this episode, we break down what it means when your routing times don’t match reality and how Business Central’s Routing Analysis tool brings data-driven visibility to your shop floor. We cover how to detect variability using standard deviation, adjust your routings based on actual performance, and improve cost accuracy, capacity planning, and quality outcomes....

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Struggling with too many clicks to answer one simple manufacturing question—can we build this? In this episode, Ryan and Emma dig into the Multi-Level BOM Viewer for Dynamics 365 Business Central. From inline editing to real-time shortage alerts and a visual BOM diagram, this tool offers a faster, clearer path to managing complex product structures. Whether you're in planning, purchasing, or production, tune in to see how fewer cli...

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