Just a Couple of Dentists

Every dentist dreads that first one-star review. The truth? It’s not the review that hurts you — it’s how (or if) you respond.

In this episode with Dr. Len Tau, we break down:

• The do’s and don’ts of replying to reviews

• The difference between a HIPAA-safe response and the snarky reply you wish you could post

• Why taking things offline first is usually the smartest play

• How reviews act as signals for your future patients, ...

Building a dental office isn’t cheap. And if you’re not careful, you’ll blow tens of thousands of dollars on stuff you don’t need.

We sat down with our longtime friend and contractor Tommy Morales to talk about the real mistakes dentists make during a buildout and how to avoid them. 

In this episode we get into:

• Why storage space always gets overlooked

• Pocket doors, barn doors, and flooring that actually works

• Where denti...

Last month, Spencer Greer called me out for producing like a sissy.

I was averaging 3 crowns a month, underdiagnosing like crazy, and letting my cheap-ass brain run my treatment planning.

So we did a live coaching session.

Now, a month later, I’m back with the results:

• My crowns jumped from 3 to 11 in the same number of days.

• My monthly production went up 75%.

• We added about $20K more than the same month last year.

Compliance is nobody’s favorite topic. But if you ignore it, it can get real expensive, real fast.

We brought on Dr. Lisa Kane (dentist + founder of Dental Office Compliance of New England) to walk us through the stuff that actually matters and the traps that cost dentists money.

We get into:

• Why every office misses things (and which ones you can’t afford to miss)

• Waterlines, sterilization, and the shortcuts that backfire

• ...

AI is shaking up every industry...including dentistry. But is it really the end of SEO, Google Ads, and traditional marketing? Or just another shiny object?

In this episode of Just a Couple of Dentists, Eric and Alex talk with Brandon Platt, founder of 4D Digital Media, to set the record straight. Together, they cover:

• The truth about AI search vs. Google search

• Why local SEO still drives new patients

• Where AI can save de...

When Alex and I first got started, the goal was simple: build a cluster of offices, dominate our area, and eventually sell the group. We ended up selling both of our locations but then we watched friends who focused on just one massive practice walk away with deals way bigger than ours. That got me wondering…should we have just built one mega practice?

So I brought on our former broker, John Wlodarek, to break down what buyers and ...

What happens when a guy with no formal coding experience builds a dental software company out of sheer necessity… and it turns into an 8-figure exit?

In this episode, we sit down with our good friend Brennon, the founder of Flex Dental, to hear how he bootstrapped one of the most popular patient engagement softwares in dentistry without fundraising or marketing.  We discuss...

🔹 The surprising reason he built it 🔹 Why he priorit...

According to Spencer Greer, I produce like a sissy...

So I filled out Spencer’s coaching form and we recorded a live breakdown of why my production has been so bad.

We get into why my crown numbers are embarrassingly low, how being “conservative” slowly turned into underdiagnosing, and why being a natural cheap ass is messing with how I present treatment.

Spencer walks through exactly how he coaches dentists to stop overthinking, b...

Trump’s new bill is being marketed as “big” and “beautiful,” but buried in the fine print are changes that could hit dental schools, student loans, taxes, Medicaid, and how you structure your business.

Josh Cochran joined us again to break it all down...from caps on federal loans (that might break dental school tuition models) to strange new rules on overtime pay, car deductions, interest write-offs, and why rural ski towns could b...

In this episode of Just a Couple of Dentists, we’re joined by Dr. Roshan Kalra — a dentist turned real estate investor who figured out how to turn everyday practice spending into a luxury, $25,000 trip to the Maldives… completely on points.

Roshan walks us through his exact playbook, including what cards to use, how to stack bonuses, and why the Chase + Amex ecosystems are the best options for practice owners. Whether you’re brand ...

You know Mark Costes as the dentist behind the Dental Success Network and one of the most respected voices in the profession. But instead of asking him what makes him successful, we went to the source: his team.

We interviewed the people who work with him every day and asked what actually sets Mark apart. Then we took those answers and turned them into five core traits that we shared with Mark live on the podcast. 

In this episode,...

We’ve been through enough crappy contracts and smooth-talking “experts” to know better...so we brought on Sean Hamel from Art of Dental Marketing to break down how to spot the difference between someone who actually knows how to grow your practice… and someone who just knows how to sell you a retainer.

In this episode:

• Why most marketers obsess over visibility instead of conversion (aka, why your phone still isn’t ringing)

• ...

30% of your calls go unanswered — and that’s killing production. So, can AI actually do a better job than your own team? Kevin Tallman, CEO of Mango Voice, joins us on this week's episode to discuss:

✅ How AI can pick up missed calls and document them straight into your PMS ✅ Where AI shines and where it still falls short ✅ The biggest red flags when choosing a company that offers AI solutions

If you’ve ever wondered whether an AI...

Josh Carpenter is a dentist in Washington who decided to shake things up: he built a restaurant and pickleball courts — a passion project that turned into a $5 million community hub.

In this episode, we break down:

• How he juggled a startup dental practice and a surprise military investigation

• The real challenges of the restaurant biz vs. running a dental office

• What makes pickleball so addictive (and expensive)

• Why Josh...

In this episode, we sit down with our longtime friend Dr. Trent McCord—who didn’t just build a successful practice near Bentonville, Arkansas… he also started a nonprofit arm that now sees 50+ patients a day, giving away hundreds of thousands in dentistry to those who need it most.

We talk about everything from bourbon-fueled CE courses (yes, really) to the time Trent was so nervous he threw up before his very first patient. He sha...

What’s harder—building a practice or building a building?

In this episode, we sit down with Dr. Josh Cochran, a dentist who built and acquired 6 practices in just 8 years—all while developing a 16,000 sq ft medical plaza to house one of them. Today, Josh is involved in over $170 million in real estate development and shares the exact mindset shifts and financial frameworks that helped him scale.

Josh breaks down:

• Why you shou...

We’ve been through almost as many dental marketing agencies as hygienists—and that’s saying something. So this week, we brought on Michael from Wonderist to answer the question every dentist asks: “Is my marketing actually working?”

We cover:

• Why dentists keep switching agencies

• What ROI actually looks like (and how to measure it)

• The $88 new patient offer trap

• Why tracking your leads matters more than the ads themselve...

Last episode, we sat down with Carrie and Tessa from Dental Insurance Services to talk about how insurance saved us when we got hacked. But what actually causes these attacks? And how do you prevent them in the first place?

This week, we’re keeping the “we got hacked” theme alive and bringing on Reuben Kamp, founder of Darkhorse Tech and our go-to IT expert, to walk us through exactly how dental practices get hacked—and what you ca...

What happens when your dental office gets hacked five months into your startup—and you’re staring down a $50,000 ransom? In this episode, Eric and Alex share the real story of how a cyberattack locked Eric's entire practice out of Open Dental, and how he found out the hard way that relying on your IT company isn’t enough. Joined by Carrie and Tessa from DIS, we dive into wild (and very real) stories of cyberattacks, lawsuits, and u...