Practice Partners Podcast

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Accreditation: We all dread it — but are you actually ready for it? 

In this episode of the Practice Partners Podcast, we dive into:
 ✅ How to prepare your clinic for accreditation
 ✅ The habits that help you maintain standards year-round
 ✅ Common pitfalls and how to avoid last-minute panic
 ✅ A look at the proposed changes coming down the pipeline

If your plan is to “get ev...

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Chronic Care, Changed – What the new framework may mean for your practice

The way we manage chronic conditions is evolving—and your workflows need to keep up.

In this episode of the Practice Partners Podcast, we explore the updated Chronic Disease Management (CDM) framework, including:
 ✅ Key changes to chronic condition management plans
 ✅ The push for simplified processes and what ...

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Work-life balance — everyone wants it, but does it actually exist in healthcare? 💼

In this fun but serious episode of the Practice Partners Podcast, we unpack:
 ✅ Why "balance" might be the wrong word entirely
 ✅ How to manage boundaries, burnout, and brain space
 ✅ Strategies to stay grounded, focused, and recharged
 ✅ The realities of leadership, after-hours ema...

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How many receptionists do you really need? Spoiler: There’s no magic number. 🔢📋

In this episode of the Practice Partners Podcast, we challenge the idea that front desk staffing should be based on fixed ratios. Instead, we explore what actually drives effective rostering, including:
 ✅ Why reception-to-doctor ratios don't work in isolation
 ✅ The importance of workflow, patien...

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Running a practice is expensive—but blowing the budget doesn’t have to be the norm. 💸📉

In this episode of the Practice Partners Podcast, we’re talking all things budgeting and cost control, including:
 ✅ How to know your numbers and what they actually mean
 ✅ Smart strategies to cut costs without impacting care
 ✅ Why every dollar spent should have purpose and return
 ✅ Ho...

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Assigning Medicare benefits isn’t just paperwork — it’s a legal requirement and a critical step in keeping your billing compliant and your payments flowing 💼

In this episode of the Practice Partners Podcast, we break down:
 ✅ What “assigning benefits” actually means and why it matters
 ✅ Legal obligations for practices and practitioners
 ✅ How to properly collect patient consen...

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A smooth clinic starts at the treatment room — but are your nurses truly across the processes that keep everything moving? 🏥

In this episode of the Practice Partners Podcast, we dive into the importance of accountability at the nurse’s station, covering:
 ✅ Ensuring your team owns treatment room processes and procedures
 ✅ Stock management: no more last-minute shortages or over-spe...

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Let’s be honest — there are questions we all wish we could ask in interviews to avoid hiring drama, gossip, or a walking HR case. In this episode of the Practice Partners Podcast, we’re saying what everyone’s thinking.

We cover:
 ✅ The red flags that never show up on a resume
 ✅ The brutally honest (and wildly inappropriate) questions we wish we could ask
 ✅ How to actually get ...

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In this episode of the Practice Partners Podcast, we break down the latest updates to Medicare’s bulk billing incentives and explore how these changes could impact your clinic’s operations, finances, and patient care.

We cover:

• Implications to the operation of a private billing practice.
• The upcoming expansion of bulk billing incentives to all Medicare-eligible patients starting 1 Novembe...

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Everyone wants to move up — but how do you actually earn a promotion? 
Hint: It’s not just about chasing dollars... 💡📈

In this episode of the Practice Partners Podcast, we break down:
 ✅ The sponge mentality — why absorbing knowledge sets you apart
 ✅ How to show eagerness for growth and dedication
 ✅ The difference between adding value vs expecting a raise and how that ma...

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Struggling to recruit and retain GPs? You’re not alone. 

With increasing demand and a somewhat shrinking workforce, finding the right doctor for your practice is so important - do they align to your business's values.

In this episode of the Practice Partners Podcast, we break down:
 ✅ The biggest challenges in GP recruitment today - more to come on that topic soon!
 ✅ What GPs a...

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Feeling overwhelmed in the fast-paced world of healthcare? Sometimes, the best way forward is to go back to basics.

In this episode of the Practice Partners Podcast, we share our simple but powerful approach to:
 ✅ Calming the chaos in a dynamic practice environment
 ✅ Stripping things back to what truly matters at the time
 ✅ Creating clarity and focus in daily operations
 ...

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We’ve all seen it — owners return from a conference (or holidays..) buzzing with ideas, but when it’s time to implement? Crickets. 🤷‍♂️

In this episode of the Practice Partners Podcast, we tackle:
 ✅ Turning big ideas into clear, actionable steps
 ✅ Avoiding overwhelm and execution paralysis
 ✅ Filtering the noise — what’s actually worth implementing?
 ✅ Creating a plan tha...

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Medicare is proposing changes changing — so what does that mean for patient consultations and billing, GP retention, and the rising costs of running a practice?

In this episode of the Practice Partners Podcast, we break down:
 ✅ The latest proposed Medicare changes and what they really mean
 ✅ Bulk billing data and national averages – where does your practice stand?
 ✅ The chall...

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🚀 We Hit 1000 Downloads! 

Our podcast just hit 1,000 downloads, and we’re celebrating in a big way! To say thank you, we’re giving away 2 hours of complimentary consulting to one lucky practice. Want to win? Head to our Resources page and submit your entry. 

In 100 words or less, tell us why we should choose your practice—bonus points for a funny story! 

Don’t miss out! Enter now at Practice...

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Thinking about transitioning your practice from bulk billing to mixed billing? You're not alone—many clinics are making the change, but how do you do it effectively? 💰🏥

In this episode of the Practice Partners Podcast, we cover:
 ✅ Steps to implement a mixed billing model without losing patients
 ✅ What to expect from patients and how to communicate the shift
 ✅ Common ch...

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Bringing a new doctor into your practice is more than just handing them a contract and showing them their room — it’s about setting them up for success from day one. ✨

In this episode of the Practice Partners Podcast, we break down:
 ✅ The essential steps in a smooth doctor orientation
 ✅ How to create a structured onboarding process that works
 ✅ Setting clear expectations and ...

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Nurses are the backbone of any clinic, but are they being utilised to their full potential? 🏥💉

In this episode of the Practice Partners Podcast, we dive into how to structure the role of practice nurses to ensure optimum efficiency and better patient outcomes.

 ✅ Defining clear roles and responsibilities for nurses
 ✅ Balancing clinical work, admin tasks, and patient care
 ✅ How to...

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Test results – they’re a core part of healthcare, but how should they be managed? 📊

In this episode of the Practice Partners Podcast, we dive into the results process from all angles, ensuring efficient and effective action for all results at your practice! 

 ✅ How doctors handle incoming results and prioritise follow-ups
 ✅ What patients expect and how to manage their concerns
 ✅ T...