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April 23, 2025 58 mins
The Third Side of the Coin: Unlocking “Bempathy” Communication is the foundation of every relationship—personal, professional, and everything in between. But what if the way we’ve been taught to communicate is only giving us part of the picture? In this episode of A New Direction, I interview the dynamic Jill Robin Payne, as we dive deep into the revolutionary ideas in her new book, "Bempathy: Simplify Communication by Looking at the Third Side of the Coin." In a world that often divides us into black-or-white perspectives, Jill introduces a powerful concept that reshapes how we connect: Bempathy—a blend of banter and empathy that helps people communicate with clarity, compassion, and strength. You’ll learn how to stop getting lost in emotional overload, avoid communication traps, and start creating conversations that actually go somewhere. Jill and I explore the roots of conflict, how to navigate tough conversations, and why the “third side of the coin” using Bempathy might just be the missing link in our divided culture. Whether you're a leader, a parent, a partner, or just trying to be a better human—this episode will give you tools you can use right now. Don’t miss this chance to learn from one of the freshest voices in communication today. Mark your calendar, invite a friend, and get ready for a new perspective that could change how you talk—and listen—with Bempathy. Jill Robin Payne's book: "Bempathy: Simplify Communication by Looking at the Third Side of the Coin" may be a short fun read, but it is full of wisdom and practical tools to help you and I work through conflict. Bempathy, which is made from the combination of "banter" and "empathy" takes a unique approach by introducing us to 3 cartoon like characters who have a dilemma to work through. During the process, Jill takes through the 6 Key Elements to have Bempathy. She calls them the6C's: communication, commonality, connectedness, comfortability, control, and commitment. As she takes us through the short story, she then does a recap of the book to help us see how the 6 C's play themselves out and how we might use them in future conflict. Fun and enjoyable and part of a two book series, this book breaks down the conflict and how to overcome it, in a friendly non-threatening manner. Quick read...but a great one! Please, please, please, thank our sponsors for their financial support of A New Direction! Enhance Your Audiobook Experience with Zoundy! If you’re an author or narrator looking to produce high-quality audiobooks with ease, Zoundy is the ultimate tool you need. Designed specifically for audiobook creation, Zoundy delivers crystal-clear sound, seamless editing capabilities, and professional-grade production tools—all in one intuitive platform. Whether you’re recording your own book or refining your narration, Zoundy ensures every word is heard with perfection. And here’s the best part: As a listener of A New Direction, you get an exclusive deal! Head over to zoundy.com/jay and use the code JAY25 at checkout to unlock special savings on your audiobook production. Don’t settle for anything less than studio-quality sound—power up your audiobook journey today with Zoundy! And Linda Craft Team, REALTORS  over 40 years and still going strong.  Find out how they have been helping people transition in life… which in reality is what we do every time we move The know how to take the stress out of selling and buying your first home or your next home. Known as the "legends of customer service."  It's one of the many reasons why 1000s of people from all over the world rely on the Linda Craft & Team.  They are the locally owned company that is world renown.  Learn more by going to www.LindaCraft.com Unlock Your Full Potential with Coach Jay Are you ready to break through barriers, build unstoppable resilience, and create the success you’ve always envisioned? I’m Here to Help YOu do exactly that.
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