Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911
Chargebacks can be one of the most frustrating – and costly – aspects of running a retail business. What started as a consumer protection has become a weapon too often used against merchants. Is there anything merchants can do to protect themselves?
Listen as we look at how chargeback abuse became such a threat, ways it can be countered, and why merchants should never view it as “just a cost of doing business.”
What you’ll learn when you listen to this Podcast:
- Myths and misunderstandings of how chargebacks occur
- Why fraud filters should not be your only prevention tool
- Why reason codes seldom tell the whole story behind a claim
- How chargeback data impacts false declines & conversions
- Options for post-transaction customer dispute resolution
Webinar presentations by Justin Clements and David Pirtle
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