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May 13, 2024 69 mins

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Merchant-Accounts.ca

Merchants have cause to worry about customer disputes. But did you know your payment processor is concerned about your chargebacks, as well? If you get too many claims, they could get fined. To avoid that risk, some processors may simply close your merchant account.

We look at why chargebacks matter to processors… and how merchants and PSPs can work together to maintain a healthy partnership. 

  • Why your processor worries about chargebacks
  • When chargebacks pose the greatest threat
  • Calculating chargeback ratios and understanding thresholds
  • What to say to your processor (and how to say it)
  • How proactive prevention can remedy the issue

Webinar presentations by Justin Clements and David Goodale

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