The RIMproReport with Tom Adams

As web marketing evolves and grows in its importance as a lead generation device for RIM service providers, it is important to know and understand how to improve it in your business.

On the show today, I pull the WebVitality team here at Flourish Press into the RIMproReport studio and put them on the spot. I ask them a bunch of questions related to each of their expertise. This elite team of web marketers talks about what t...

The secure information destruction industry continues to grow and change in significant ways. NAID, the industry association, is often at the forefront of the many facets of this growth.

2013 was a big year for NAID and the industry, and by all indications, 2014 is shaping up to be another big year for the industry. Bob Johnson, CEO of NAID, joins us today to discuss as much as we can possibly fit into 30 minutes. Complianc...

On the show today, I’m going to review the major industry events of 2013. This can be helpful to you, as it will provide you—in a relatively quick fashion—an overview of what happened in the RIM industry in the past year.

When you know the history and context of what happened in our industry, you can be aware of the possible trends and what may happen in the year that lies ahead.

We’ll chat about the major acquisitions, the ...

Our guest today is part of the family in one of the most well-known family businesses in the greater RIM and shred services industry.

Bowman Richards is Vice President at Richards & Richards of Nashville, TN. Bowman is the eldest son of Steve Richards, an industry icon. Today we talk to Bowman about growing up in a family business. We discuss the benefits and struggles of this kind of environment from his point of view.

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This is the fourth and final installment of our RIMproLive Europe event, which was recorded onstage at the European Information Management Conference. NAID-Europe and PRISM International hosted this event in Amsterdam last month.

You’ve had a chance to listen to my interviews with Anthony Pearlgood of PHS Data Solutions, Marc Delhaie of Iron Mountain France, and Dennis Barnedt of the Oasis Group in the last few weeks.

Today,...

This is the third installment of our RIMproLive Europe interviews which were recorded on-stage at the European Information Management Conference. NAID-Europe and PRISM International hosted the event in Amsterdam last month.

You’ve had a chance to listen to my interview with Anthony Pearlgood of PHS Data Solutions and Marc Delhaie of Iron Mountain France in the last couple of weeks.

Today, you’ll get to hear the third and fin...

The European Information Management Conference, hosted by NAID-Europe and PRISM International, was held a couple of weeks ago in Amsterdam. I had the distinct pleasure of interviewing three executives of large European RIM companies as part of the conference keynote. The keynote was called RIMproLive Europe.

Last week you got to hear the first of those interviews with Anthony Pearlgood of PHS Data Solutions.

Today we’ll meet...

The European Information Management Conference, hosted by NAID-Europe and PRISM International, was held last week in Amsterdam. I had the distinct pleasure of interviewing three executives of large European RIM companies as part of the conference keynote. The keynote was called RIMproLive Europe.

Over the next few weeks, I’m going to replay the interviews.

Today we’ll meet Anthony Pearlgood, Managing Director of Data Solutio...

In our industry we talk a lot about disaster recovery. We sell our services as a way to prepare for it. But what if it really happened to you? What if you had a major flood? What about a sprinkler system failure? Are you ready for that?

Or what if a client of yours called experiencing the same thing? Do you have an immediate plan of action you could take? Would you know what to do?

We’re going to talk about all those things ...

A meeting with his lawyer opened his eyes to a brand-new business opportunity. And after researching it, he launched a RIM service business.

Ron Bush started DRD Information Management back in 2004. Based an hour southeast of Chicago, DRD provides a full range of records and information-related service offerings.

In the interview today, Ron shares his story, but more importantly his perspectives on the business. I love how h...

This week I am pleased to replay an interview I did with Kristjan Backman and Patti Bowles, who own and operate Phoenix Recycling in Winnipeg, Manitoba, Canada.

Their story is one of perseverance, love, and cool ways to make decisions. I think their conversation near the end of the interview about their adventure together is wonderful. And in all this, they’ve created an incredible RIM service business for themselves.

We als...

You might think that being involved in the hit British TV show The X Factor and hanging with Simon Cowell on the set would be quite glamorous. But for Charlotte Williams, it’s all just part of a great story that eventually led her to our industry.

Charlotte is the PR and Marketing Manager for Shredall & SDS based in Nottingham, England. Shredall & SDS did some pretty cool things before she arrived. But when Charlott...

Every business that has created some degree of success in their market has taken specific actions to get them there. If you are willing to look for those clues, you can often leverage them in your own business.

Nate Segall of AccuShred, a full service shredding and destruction services company based in Toledo, OH, has led his company to abundant success. Today on the RIMproReport we learn his story and dig into some of the ...

Everyone in the RIM industry has a story and each story is proof that it is possible to become successful in this business.

Today, you’ll hear the story of Don Adriaansen of Titan Mobile Shredding. Don and his partner have built a successful shredding and destruction business in the greater Philadelphia area that includes mobile and plant operations.

Titan has been recognized as one of the fastest growing companies in the Ph...

While he never officially left the industry, many are saying that Ray Barry is officially “back” with the recent announcement that he is joining NAID as their Chief Shreducation & Member Relations Officer.

You may remember Ray from Total Training Services, Shred School and more. He was on the board of NAID and served as Board President a few years ago. Last year Ray joined Access as VP of Sales in their Eastern Region a...

This is a replay of an interview I conducted with Dennis Barnedt, CEO of the Oasis Group headquartered in Dublin, Ireland. Dennis is also a Director and the Founder of Access. Dennis has a long and storied career in the RIM world and has become one of the leading movers and shakers in the global RIM services industry.

Not only will you get a chance to hear his story, Dennis also shares the Five Big Management Things that he...

She’s one of the most known and loved vendors in the commercial RIM industry. She and the company she represents have been major contributors to the advancement of the industry. Fact is, they’ve been in the industry a very long time.

Lori Palmer is the Executive Vice President of REB Storage Systems International, a global racking and storage systems integrator. Despite a pretty tough economy over the last few years, REB co...

With just over five years in the RIM services business, Vince Fuemmeler is doing some really cool things at Information Management & Securities (IMS) located in Mexico, MO.

Along with shredding, Vince has added hard copy records, scanning and imaging as well as software and cloud related services to his suite of offerings. As a relatively young RIM entity, IMS has focused on selling Information Management services, not ...

As mergers and acquisitions continue to transpire in the RIM services industry, the value of a strong advisor and broker becomes more and more important.

Bill O’Shields spent many years as the CFO of Recall, driving their initial acquisitions in the US market. He then went on to build a national powersports retailer through acquisitions before moving into his current role as a Mergers and Acquisitions Advisor and Broker wit...