Walk and Talk Improvement

In this episode 22, we speak with Dr Anne Gallen. Anne is a pioneer who spearheaded the introduction of nursing and midwifery quality-care metrics in Ireland.

These metrics provide an indication of the quality of the fundamentals of nursing and midwifery care. They enable quality improvement along with accountability for care.

Anne is Area Director of Nursing & Midwifery Planning and Development for Dublin and Midlands with the...

In part three of our World Patient Safety Day special, Dr John Fitzsimons speaks with Dr John Brennan on diagnosis from the perspective of a general practitioner (GP).

Dr John Brennan is a GP and lead faculty for the Royal College of Physicians Ireland Postgraduate Certificate in Quality Improvement and Leadership in Healthcare.

Hosted by: Dr John Fitzsimons Clinical Director (NQPSD) and Consultant Pediatrician, Children's Health I...

In part two of our World Patient Safety Day special, Dr John Fitzsimons and Professor Eva Doherty speak with Dr Hardeep Singh on diagnostic excellence.

Dr Singh is a Professor of Medicine at the Center for Innovations in Quality, Effectiveness and Safety (IQuESt) based at the Michael E. DeBakey VA Medical Center and Baylor College of Medicine in Houston, Texas. Dr Singh is also the Co-Chief of the Health Policy, Quality & Infor...

In this three part special, Dr John Fitzsimons speaks with international experts on the topic of diagnostic safety, the theme of the 2024 World Patient Safety Day.

In part one, Professor Eva Doherty Eva speaks with us about the psychology of diagnoses, including the impact of cognitive biases and the human factors elements in the diagnostic process. Professor Eva Doherty is a clinical psychologist and Director of Human Factors at t...

In episode 18 we hear a patient (Matthew) share their story after a receiving a sudden and unexpected diagnosis. Matthew shares his diagnostic journey as a young adult who had little experience with the healthcare system, to finding his voice and becoming more actively involved in his care.

We also hear from GP Dr John Brennan. John shares the role of communications in helping to improve the diagnostic process and why he thinks lis...

Gerry Clerkin has been leader in quality and patient safety in the healthcare system in Ireland for the past 22 years. He has worked in healthcare since 1980, when he commenced his training as a student psychiatric nurse.

In this episode of Walk and Talk Improvement, we explore a lifetime of lessons with Gerry on caring for people, just culture and patient partnership. In this time of reforming the HSE, join us to hear his thoughts...

Close your eyes and imagine this: You’re a surgical nurse in general theatre. It’s the end of a long shift and you’re scrubbed in for your last case. The surgeon has closed up the patient when you realise the instrument count is incorrect and the patient is now already in recovery. What do you do next?

In episode 16, we hear from Teresa Donnelly, who shares how this incident in general theatre started her clinical audit journey. Te...

What does perfectionism look like to you? At some point in our lives we all have experienced perfectionism in some way or another. In the extreme, perfectionist qualities can lead to significant stress and anxiety on the individual and on the team.

In this episode, Professor Eva Doherty Eva speaks with us about perfectionism in the workplace and the impact it can have on ourselves, our relationships, and patient safety.

Hosted by: ...

If you work in patient safety, you may have heard the name Margaret Murphy. She is one of the first patient partners in Ireland and has spent her life advocating for patients, their families and healthcare staff. Margaret is the External Lead Advisor for the WHO’s World Alliance for patient safety, a network of 400 patient safety champions from 52 countries. She is the founding member of Patients for Patient Safety Ireland.

Margare...

As a healthcare professional, you’ll likely have heard the public awareness campaign for sepsis. You may be wondering what are the latest resources and tools to help you identify or diagnose the symptoms of sepsis and what you can do to improve patient outcomes. Join our guest Denise McCarthy, Assistant Director of Nursing for Sepsis to hear more.

Hosted by: Juanita Guidera, Programme Manager - Staff Engagement for Quality, Natio...

What do you need to know about sepsis as a patient, carer or parent? How can you reduce your risk of getting sepsis? Join our guests Maeve Murphy, a busy working mother of three and a sepsis survivor and Denise McCarthy, an Assistant Director of Nursing for Sepsis, HSE to find out more.

Hosted by: Juanita Guidera, Programme Manager - Staff Engagement for Quality, National Quality and Patient Safety Directorate, HSE

Co- produced by...

Engagement is the heart of building a culture of quality and patient safety. But how can we successfully engage with patients and staff to improve safety?

In this episode, we speak with Professor Helen Bevan on inspiring creativity and innovation to help improve safety and quality of care. Helen is currently a professor of health and care improvement at the University of Warwick, and a strategic adviser to the NHS Horizons team. Sh...

This episode continues the conversation on the impact of patient partnership on the development of the HSE National Clinical Guidelines for Post Mortem Examination Services. In this episode, we speak with Mary Vasseghi and Christine Fenton, who share an insight into their lives, motivation and experience as patient partners.

Through their stories, we explore what you can do to have meaningful and real engagement with patient part...

Deconditioning is a harm hidden in plain sight. It may be 10 or 100 times more prevalent than falls or pressure ulcers.

In this episode of “Walk and Talk Improvement” we discuss how through deconditioning, we are unintentionally “killing patients with kindness”. Our three guests are nursing leaders who are spearheading social movements across the world to help prevent deconditioning and encourage us to invest in our older selves.

In this episode, we explore the impact of patient partnership on the development of the HSE National Clinical Guidelines for Post Mortem Examination Services, why patient partners become involved and what you can do as a leader to create meaningful engagement.

Featuring:

• Professor Linda Mulligan, Chief State Pathologist
• Mairie Cregan, member of Patients for Patient Safety Ireland

Hosted by: Juanita Guidera, Programm...

In this episode, we are speaking with two leaders in nursing and midwifery about how they are creating a culture of safety for people, with a particular focus on women and babies in maternity services across Ireland and Northern Ireland. Our two guest’s share:

• Their examples of how they are overseeing and improving services.
• Times when things didn’t go as expected, and what they’ve learned.
• Simple steps you can take to get inv...

Summary: In this podcast episode, we're exploring the importance of effective leadership and governance to improve patient safety.

Hosts: Roisin Egenton, Programme Manager (Strategy), National Clinical Director, Quality and Patient Safety, HSE

Guests:

1. Dr Orla Healy, National Clinical Director, Quality and Patient Safety, HSE
2. Dr Colm Henry, Chief Clinical Officer, HSE
3. Dr Aideen Keaney, Director of Health and Social Care Qua...

In this episode, we’re focusing on Human Factors. You’ll hear about:

• The important role that Human Factors plays in designing safer healthcare systems for everyone.
• How knowing about Human Factors can impact on the way we think and work and in turn, on our well-being and job-satisfaction.
• What is happening right now in the Irish health service in relation to Human Factors.
• And the lessons learned by our colleagues in NHS Sco...

“No data without stories, no stories without data”

Summary: In this episode, we cover how data can be used for assurance and improvement. You’ll hear how combining different types of data presented in the right way can help boards and committees in leading and overseeing healthcare organisations in quality and patient safety. We’ll also hear the importance and value of board and committee members engaging with people’s lived expe...