278: Radical Empathy at Work: Stories from 'I See You!

Think empathy is just a “soft skill”? Think again. It’s your leadership superpower—one that builds trust, fuels innovation, and keeps teams engaged. But here’s the kicker: real empathy isn’t just about feeling—it’s about leading with it.

In this episode of Workday Playdate, Erin takes you beyond the pages of her book I See You! A Leader’s Guide to Energizing Your Team through Radical Empathy to unpack the ripple effect it’s had on leaders, teams, and workplaces over the past year.

From boardrooms to book clubs, keynote stages to personal breakthroughs, this book has sparked real change—and today, Erin’s sharing the stories that prove it.

Here’s what’s inside:

• Why Empathy is a Leadership Game-Changer—According to Harvard Business Review, empathetic leaders drive higher trust, innovation, and employee satisfaction.
• The iDiehl Day Framework—One simple shift that increased a team’s productivity by 20%.
• From South Carolina to Tokyo—How I See You! made its way into the hands of thought leaders like Gabby Bernstein and global teams navigating burnout.
• How Writing This Book Changed Everything—From trusting her voice to realizing this message belongs to you—the leaders making an impact.
• A Practical Empathy Exercise.css-j9qmi7{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;font-weight:700;margin-bottom:1rem;margin-top:2.8rem;width:100%;-webkit-box-pack:start;-ms-flex-pack:start;-webkit-justify-content:start;justify-content:start;padding-left:5rem;}@media only screen and (max-width: 599px){.css-j9qmi7{padding-left:0;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;}}.css-j9qmi7 svg{fill:#27292D;}.css-j9qmi7 .eagfbvw0{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;color:#27292D;}