AI 4 UX with John Whalen, PhD

Ready to Master AI-Powered Customer Research? Join my Maven courses for UXRs and PMs: https://maven.com/john-whalen/

In this installment of AI for UX, we sit down with Kwame Ferreira, Founder of Synthetic Users. Kwame describes how synthetic users can speed discovery and be especially useful in the initial and growth phases of the product lifecycle, where quick and iterative feedback can significantly influence and op...

Master AI-Powered Customer Research! Join my Maven courses for UXRs and PMs: https://maven.com/john-whalen/

In this installment of AI for UX, we sit down with Shrey Khokhra, Co-founder of Userology. Shrey explains how AI is redefining UX research by empowering non-researchers with AI that can design research for you and has visual understanding to expand AI moderation into the realm of usability testing.

See the tool ...

In this installment of AI for UX, we sit down with Max Hackenschmied, Co-Founder of Condens. Max shared how Condens can accelerate the analysis process and his views on the role AI has in forming research insights.

See the tool in action! This interview includes a demo of Condens —watch the video version on YouTube: https://youtu.be/ggLjJRZhFlY

Learn more about Condens

Episode Summary

“AI for UX” is a space to consider the future...

In this installment of AI 4 UX, we sit down with Aaron Cannon, CEO and Co-founder at Outset. Aaron discusses the transformative power of AI in UX and product discovery research and his vision to harness the best features of qualitative and qualitative research into a single study.

See the tool in action! This interview includes a demo of Outset —watch the video version on YouTube: https://youtu.be/Q9Ri_JyXSXo

Learn more about Outse...

In this installment of AI 4 UX, we sit down with Adam Fard, the Founder of UX Pilot. He talks with us all about how integrating AI into insights analysis, workshops, strategy, prototyping, and creating style guides can dramatically enhance the process, while preserving the indispensable human element in UX design.

See the tool in action! This interview includes a demo of UX Pilot —watch the video version on YouTube: https://www.you...

In this installment of AI 4 UX, we sit down with Henrik Mattsson, the CEO of Lookback. He talks with us all about how AI can increase stakeholder interactions with research data.

See the tool in action! This interview includes a demo of Lookback —watch the video version on YouTube: https://youtu.be/mDf33LanOX8

Learn more about Lookback: https://www.lookback.com/eureka

Episode Summary: https://www.brilliantexperience.com/blog/how-ai...

In this installment of AI 4 UX, we sit down with Valerie Pegon, the Co-founder of QoQo. She talks with us all about using an AI companion to enhance workshops and UX research planning and analysis.

See the tool in action! This interview includes a demo of QoQo —watch the video version on YouTube: https://www.youtube.com/watch?v=SM6GdGaA7fg

Learn more about QoQo: https://qoqo.ai/

Episode Summary: https://www.brilliantexperience.com/...

Jason Brand, Co-founder & CEO of Usedge, shares how AI tools are enabling researchers to work more strategically and helping product teams gain faster, self-serve access to insights.

See the tool in action! This interview includes a demo of Usedge —watch the video version on YouTube: https://youtu.be/os0iy6In_68

Learn more about Usedge: https://usedge.com/

Episode Summary: https://www.brilliantexperience.com/blog/research-reima...

Max Fergus, the CEO of UserCue, talks with us all about future of UX research and how UserCue offers dynamic AI moderated interviews and analysis at scale.

See the tool in action! This interview includes a demo of UserCue —watch the video version on YouTube: https://youtu.be/BL0qKDvg8XI

Learn more about UserCue: https://www.tryusercue.com/

Episode Summary: https://www.brilliantexperience.com/blog/ux-ai4ux-uxresearch-p...

Arnob Mukherjee, Co-Founder of Olvy, discusses how AI tools are allowing product teams to dramatically increase the number of evidence-driven decisions they make which are based on multiple data streams at once.

See the tool in action! This interview includes a demo of Olvy —watch the video version on YouTube: https://youtu.be/vu5cfMqS_So

Learn more about Olvy: https://olvy.co/

Episode Summary: https://www.brilliantexperience.com/...

In this installment of AI for UX, we sit down with Jonathan Fairman, VP of Product of dscout. Jonathan emphasizes how AI tools integrated into dScout help researchers handle the overwhelming amount of data from diary studies or large research projects efficiently.

See the tool in action! This interview includes a demo of dscout —watch the video version on YouTube: https://youtu.be/2zTE7Evq4qY

Learn more about dscout: https://dscout...

In this installment of AI for UX, we sit down with Marco Rovagnati, Co-Founder of Quallie.Ai. Marco shares how AI-powered research tools are eliminating tedious UX research and product discovery tasks, making insights more dynamic and actionable, and ensuring research remains accessible for strategic decision-making.

See the tool in action! This interview includes a demo of Quallie.Ai —watch the video version on YouTube: https://yo...

Ben Hookway, CEO of Relative Insight, shares a comparative linguistics approach that delivers clear, evidence-based metrics that support decision-making by analyzing open-ended NPS responses.

See the tool in action! This interview includes a demo of Relative Insight —watch the video version on YouTube: https://youtu.be/K1496oB_fmM

Learn more about Relative Insight: https://relativeinsight.com/

Episode Summary: https://www.brillian...

Tanya Berlina, Client Success Director at Yasna.ai, discusses how AI-powered research tools like Yasna enable UX researchers and product managers to scale qualitative research without losing depth, blend qualitative and quantitative insights for smarter decision-making, and streamline routine tasks while keeping human expertise at the center of the research process.

See the tool in action! This interview includes a demo of Yasna.ai...

Basel Fakhoury, Co-Founder and CEO of User Interviews, discusses how User Interviews’ AI-powered platform and integrations enable faster participant recruitment and AI’s potential to democratize research workflows and increase the ROI of user insights.

Learn more about User Interviews: userinterviews.com/

Episode Summary: https://www.brilliantexperience.com/blog/ai-in-participant-recruitment-is-transforming-ux-research

“AI for UX” ...

In this installment of AI for UX, we sit down with Eric Li, Co-Founder of Versive. Eric discusses how AI tools are transforming customer research by enabling faster interview-like studies, allowing for more research that produces better product decisions, and shifting researchers toward more strategic roles.

See the tool in action! This interview includes a demo of Versive —watch the video version on YouTube: https://youtu.be/GsY2Q...

Natan Voitenkov, Co-Founder and CEO of Genway AI, discusses how AI tools are expanding the target audience for research insights to include designers, product managers, and broader consumer insights functions.

Learn more about Genway AI: https://www.genway.ai/

Episode Summary: https://www.brilliantexperience.com/blog/how-ai-for-research-lets-product-teams-focus-on-strategy-interview-with-natan-voitenkov-genway

“AI for UX” is a spac...

In this installment of AI for UX, we sit down with Kene Anoliefo, Co-founder of Heard. Kene Anoliefo discusses how AI-powered research is transforming product discovery by making it faster, more iterative, and seamlessly integrating qualitative and quantitative insights.

Learn more about Heard: https://heard.elis.ai/

Episode Summary: https://www.brilliantexperience.com/blog/how-ai-is-revolutionizing-product-discovery-interview-with...

Matteo Cera, Co-Founder and CEO of Glaut, discusses how AI-moderated interviews are bridging the gap between qualitative and quantitative research, enabling global insights in hours, and shifting UX research from surveys to natural conversations.

Learn more about Glaut: https://www.glaut.com

Episode Summary: https://www.brilliantexperience.com/blog/the-future-of-ux-research-ai-mediated-conversations-interview-with-matteo-cera-glaut