The Workforce on Deck Podcast

Dr. Sarah Inman interviews Vince Jackson about the new "It Matters" series, exploring why workforce strategy is core to business strategy. They discuss lessons from COVID, the importance of mindset, brand identity, people strategy, and how technology and AI are reshaping operations.

The episode previews the 10-part series, explains publishing plans and formats, and shares practical takeaways for leaders to align people, processes a...

Vince Jackson, co-host Dr. Sarah Inman, and guest Mickey DeAngelo dive into functional vacancies—the hidden staffing problem where teams look fully staffed on paper but are short in practice due to PTO, leaves, training, meetings, turnover and other nonproductive time.

Hosts and guest experts walk through how to measure and budget for this shrinkage, match filling strategies (PRNs, float pools, agency) to absence types, and u...

Vince and Dr. Sarah are joined by Traxxion co-founders Jim Jensen and Kevin Istre for a candid conversation about what's broken in workforce management and what a purpose-built fix actually looks like.

From intuitive design that needs zero training to seamless integrations that eliminate manual workarounds, Jim and Kevin share how Traxxion is rethinking WFM from the ground up. 

The conversation also digs into their vision for ...

In this episode, Vince Jackson and co-host Dr. Sarah Inman are joined by Mickey DeAngelo to examine healthcare scheduling—its effects on patient care, staff well-being, and organizational finances. They unpack common emotional objections, the need for evidence-based planning, and the benefits of forecasting, balanced schedules, and self-scheduling options.

The conversation highlights practical steps: use data and modeling to ...

Building a winning lineup isn’t just for the ballpark!

What happens when you bring lifelong baseball fans together to talk workforce management? You get a conversation that proves great teams are built on the same fundamentals, whether they’re built in a board room or at the ballpark.

In this upcoming episode of the Workforce On Deck...

Episode 2 of the Workforce Management Strategy Series with guest Mickey DeAngelo explores the root causes of staffing challenges in healthcare and practical steps to address recruiting, vacancy management, and resource planning. The hosts discuss building long-term talent pipelines, upskilling internal staff, rethinking skill mix, and using data and technology effectively.

They emphasize a combined short‑term and long‑term approach...

In this episode, host Vince Jackson and guests Dr. Sarah Inman and Mickey DeAngelo explore a holistic workforce strategy for healthcare — covering planning, scheduling, retention, technology, and the financial and patient-care impacts of poor workforce management.

They discuss real-world examples, leadership roles, the value of data and forecasting, and why cross-functional collaboration and evidence-based change are essentia...

Introducing a special 5-part healthcare series “The Workforce Management Journey” - in collaboration with Andgo and the Talking Shift podcast.

Healthcare is facing unprecedented workforce challenges. Vacancies, burnout, compliance risks, and rising labor costs are converging into a perfect storm that no single staffing strategy can solve. What’s needed isn’t just another quick fix: it’s a holistic work...

In this episode of Workforce on Deck, hosts Vince Jackson and Dr. Sarah Inman sit down with special guest Nathalie Gentile, Director of Product Management at Zaddons. Nathalie shares her unique journey into the world of scheduling and workforce management, highlighting how her passion for solving complex puzzles led her into this field. They discuss common challenges in scheduling and staffing across industries like retail and...

In this episode of Workforce on Deck, Improv's Dr. Sarah Inman and Vince Jackson sat down at UKG Aspire with TestAssure's VP of Sales, Austin Gritters, and (now) Chief Revenue Officer at Workerbee, Dylan Riley. Workerbee is a partner offering of TestAssure, connecting companies with on-demand, pre-vetted corporate software experts facilitating flexible engagements for various software needs.

They dive into some of the challenges a...

In this episode of Workforce on Deck, Improv's Dr. Sarah Inman, Vince Jackson, and repeat guest Meredith Johnson explore common post-implementation challenges organizations encounter after WFM and HCM software go-live. They discuss frequent issues such as user adoption difficulties, unforeseen configuration challenges, and the challenging transition from dedicated implementation support to standard vendor support.

The conversation ...

The tables are turned: Dr. Inman interviews Vince, delving into the world of retail and exploring Vince’s professional journey, technology, best practices, culture, and more. They share real-life examples and offer insights that others can adopt and adapt. As always, the conversation comes back to workforce management—and how harnessing insights and technology ultimately provides the tools you need to drive success for ...

Join Vince and Dr. Inman as they focus on various aspects of Human Capital Management (HCM) and payroll processes.  They are joined by two incredible guests with decades of HCM experience, Meredith Johnson and Brenda Estrada.  Discussions covered:

• Recent and upcoming legislative changes affecting payroll, particularly regarding 401(k) contributions and overtime taxation.
• The complexity of tax systems in different sta...

In today's episode, Vince and Dr. Inman explore some of the biggest challenges facing workforce management as we approach year-end. They discuss key topics around closing out the year and completing all of those necessary tasks during a very busy and distracting season.  Additionally, they venture off in to conversations around identifying and tackling change, building innovative teams, and leading with authenticity.  The...