Agile&Me: A physical therapy leadership podcast series

Welcome to episode two of our two-part series on credentialing, with expert Christine Mulder. In this episode, Christine delves into the past, present, and future of credentialing in outpatient physical therapy services, offering deep insights into changes pre and post-COVID.

Join us as we explore the digital submission challenges, the role of third-party credentialing entities, the differences in requirements among various payers, ...

In this episode of Agile&Me, host Richard Leaver, CEO of Alliance Physical Therapy Partners, is joined by credentialing expert Christine Mulder, who brings over 12 years of experience in managing credentialing and enrollment for outpatient therapy providers. Together, they dive into the often-overlooked, yet vital, world of credentialing in outpatient therapy practices. This is part one of a two-part series, so stay tuned for m...

Dive into a riveting conversation between two physical therapy thought leaders, Richard Leaver and Michelle Collie, as they navigate the opportunities and challenges that lie ahead in the outpatient therapy services sector. This episode offers an insider's perspective on some pressing issues like employee value proposition, reimbursement challenges, staffing shortages, and the imperative of expense control. Hear from Michelle ...

Welcome to another insightful episode of Agile&Me, the podcast for leaders in physical therapy. In this episode, we address the critical issue of clinician turnover with expert guests Wayne Shaw, a seasoned practice owner with 30+ years of experience, and Jamie Farkas, a senior HR leader at Alliance Physical Therapy Partners.

Discover the real costs of clinician turnover, including recruitment and training expenses, and the impa...

For our 50th episode of Agile&Me, Richard Leaver dives into a captivating conversation with Kevin Takao, a seasoned legacy owner. Kevin shares his inspiring journey, from the early days of setting up his physical therapy clinic to the pivotal moment of partnering with Alliance. He offers a behind-the-scenes look at the due diligence support and the transformative changes experienced post-partnership. Tune in for a deep dive int...

In the second episode of the Agile&Me Payer Contracting series, Richard Leaver hosts Mark Setlock, Director of Payor Relations at Alliance Physical Therapy Partners. Mark delves into essential contract elements therapists need to understand – covering rates, term length, termination clauses, timely filing, payment promptness, arbitration procedures, future amendments and other crucial components.

To learn more about us, visit ou...

In this episode of Agile&Me, Richard Leaver is joined by Mark Setlock, Director of Payor Relations at Alliance Physical Therapy Partners. With over 15 years of experience, Mark shares his journey from the hospital level to PT. Together, they unravel, payor contracts, discussing their historical context and dissecting the advantages and disadvantages of being in or out of network for both patients and providers.

To learn more abo...

In this episode of Agile&Me, Richard discusses the complexities of medical records in healthcare with Tiffany Warden. Covering a range of topics including the historical shift to electronic records, patient rights governed by HIPAA, the financial consequences of non-compliance with regulations and challenges in managing medical record requests from patients, payers, and state agencies. 

To learn more about us, visit our website ...

Richard sits down with Steve DiPaola, the CEO of Empower Physical Therapy. Exploring challenges faced by the outpatient physical therapy sector in 2023 – from labor shortages to reimbursement issues and administrative burdens. Steve shares insights into how Empower PT has tackled these challenges, emphasizing agility and strategic approaches. As they reflect on the dynamic landscape of 2023, the conversation extends to predictions ...

In this episode Richard is joined by Joanna Bailey, who shares her experiences with physical therapy  – both the positive and the less-than-stellar. While our previous conversation with Joanna focused on her successful journey with physical therapy, today, we explore the lessons to be learned from instances where the experience didn't meet expectations. 

Joanna's story sheds light on the crucial elements of succe...

Welcome to another episode of Agile and Me, a Physical Therapy Leadership Podcast series. In this episode, we dive into the world of patient experiences with our special guest, Joanna Bailey. Joanna, who has been a recurrent patient of physical therapy, brings a unique perspective to the table.

What sets Joanna apart is her extensive background in healthcare, spanning three decades. As a minister and hospital chaplain, she's be...

In this thought-provoking episode, Richard sits down with Meredith Caston, the mind behind Non-Clinical PT, to unravel the complex issues leading to the alarming shortage in healthcare workers, and what it means for the industry. They delve into eye-opening statistics from the Kaiser Family Foundation and discuss the growing mental health crisis among healthcare professionals exacerbated by the COVID-19 pandemic.


Key ...

This episode is a must-listen for anyone looking to understand the changing dynamics of stress, anxiety, and burnout in the physical therapy world.
In this episode, Richard warmly welcomes back Meredith Castin from the Non-clinical PT. The two revisit a topic previously discussed: burnout in the field of physical therapy. With the world having moved past the initial waves of COVID-19, they reflect on how the narrative surroundi...

Welcome to another enlightening episode of the Alliance Leadership Podcast hosted by CEO Richard Leaver. In this engaging discussion, we dive deep into the attributes and traits that lead to leadership success with our special guest, Joseph Laporta, a renowned expert in the field of leadership development.

Joseph Laporta brings a wealth of work experience and insight into what it takes to become a successful leader. The book he is f...

In this episode, Richard sits down with speaker, author, and former physical therapist, Amy Lafko.  Diving into the diverse topic that is "What is a people-first approach?" Find Amy's book "People First" here

As a Physical Therapist, Amy spent years in school learning best practices for patient care and how to put the patient first. Like so many technically skilled clinicians, she advanced to a lea...

Richard sits down and talks to Perry Ashley of Perry Ashley Coaching and talks about the role self-awareness plays in being a good leader. This topic is great for clinic directors and physical therapists but also incredibly relevant for anyone who finds themselves in a leadership role of any capacity. Or for those who are looking to do some self-improvement. Interested in becoming a better leader?
Visit Perryashleycoaching.com...

Trials and Tribulations of a New Clinic Director:

• Introductions
• What surprised you most about taking on becoming a Clinic Director?
• How could you have been better prepared when changing roles?
• What do you enjoy most about the role of Clinic Director?
• What are the three things you need from an employer to help you succeed as an emerging leader?
• What do you feel are some of the key attributes you need to be an effective Clinic Director...